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Miro - a Huge Asset for Remote Design Thinking Activities
November 11, 2021

Miro - a Huge Asset for Remote Design Thinking Activities

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro for brainstorming pain points, workflows, and user interactions as part of design thinking research activities.
  • Real time collaboration.
  • Lots of built in tools and templates.
  • Plugins that offer additional capabilities.
  • The interaction between moving objects is baffling to me. When trying to move an object I often end up scrolling the entire page. It's infuriating.
  • Zoom controls are not granular enough.
  • The Apps menu is poorly named. I thought those were add ons that would need to be installed, so I couldn't figure out how to add icons to a board until someone showed me.
  • Miro has helped my team iterate more quickly on process workflows.
  • Miro has helped my team brainstorm pain points with existing products and processes.
  • Miro works great as a virtual whiteboard when brainstorming and categorizing ideas.
We use Miro as a stand-alone tool that is self-documenting. We don't output anything from Miro or input anything (other than some images) into Miro. When we want to present outcomes we just point people to the boards themselves.
It's been huge for us. We're a completely remote team and have been able to use Miro for all sorts of user research activities that are typically done in-person - ideation, card sorting, workflow diagramming, etc.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

The only other tool I've used that I consider similar to Miro is Google Jamboard, and that was only once or twice. I don't remember much about it, but it seems Miro is more feature-rich. We use Miro because it's been selected by our company.
Miro is great for real-time, team, collaboration, and brainstorming. It's great for defining low-fidelity workflows. It's less useful for mocking up or wireframing UI designs, though I'm not sure that's a use case they considered when designing it.