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A Whiteboard App that Can Do Anything the Way You Want It
August 18, 2022

A Whiteboard App that Can Do Anything the Way You Want It

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

It's a solid substitute for MS Whiteboard when collaborators from other businesses (internal and external) are needed to participate in a discussion. My participants are not restricted by a specific platform or operating system to which they may not have access at their disposal. Besides, there is always a template I could use to focus the conversation and meeting agenda. I find that having something visual anchors the meeting's purpose and agenda.
  • Intuitive user experience
  • Countless templates to use as guardrail for workshop, discussion and collaboration
  • Free form - to each their own way of expressing their thoughts
  • Customisable layout - sort of navigating users the thought process
  • Always evolving with new features, e.g. estimation
  • Right click to choose "Help". Sometimes I forgotten it was at the bottom right corner.
  • Auto suggest to add sticky block when add stick note exceeds a limit count
  • Suggest integration collection by detecting platform, i.e. MS365 if users come from Excel, MS Teams, Azure.
  • People have choices between MS Whiteboard and Miro. Power users are kept happy with Miro. They have high satisfaction.
  • Improved productivity in creating content for business purposes. These allow staff to use it as a teaching tool.
  • No formal training needed. Adoption and adaptation are seamless. Save time onboarding.
It's seamless because it's a SaaS. We have not explored any integrations with our MS365 platform yet, and I believe it will be intuitive because the app is already there as a Collection. I guess when the number of users increases, it's how to make user administration easier rather than relying on the assigned administrators. I am thinking how to make it work with our single sign-on services. But that's another day.
I haven't tried it yet. Knowing it is there is reassuring. We need to work through our internal cybersecurity policies, system, and environment to make this happen. Besides, this is an area that our users have not requested for one yet. People are happy with the out of the box experience. Nothing fancy or complicated has been requested.
This is one of the major advantages especially having over 80 locations nationwide and with people working both remotely and at the office. The delivery is seamless, no interruptions, fast, and people haven't complained about lag time or missing information. It is the default go-to for our power users that need more than MS Whiteboard.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

It is suited to collaboration involving people from outside your company, your business unit, or when there is a system restriction to bring others into a collaborative online space. For example, a MS Teams or Zoom Meeting with external participants. MS Whiteboard won't be assessable to others when a meeting ends. This is where Miro comes into play by sharing the board. Control over who can access the board remains in the hands of the host.

In a company subscription with many users, some users may not know how to make their board private and restrict public/sharing access. These boards have confidential or commercially sensitive information. A situation like this requires some additional training for users. Better still, ask the user to state if the board is going to be private.