Item: Miro
Rating: 10
Author: Harry Sigrist

Overall Satisfaction with Miro

Use Cases and Deployment Scope

Business challenge: visualize and collaborate on complex context and questions in early stage projects (e.g. new business area, new business models, new products), where many things are not yet clear at all.

Pros and Cons

Pros

many different possibilities to structure and classify elements (projects, boards, frames, objects, colors, different sizes, tags)
have everything on 1 place (organization of work, collaboration, retro)
easy to interact with different boards
no limits adding content from almost everywhere

Cons

classify (tags), sort and filter boards to keep order of many boards
performance (especially boards with a bit more that some post-its)
stability when working with mobile (with interruptions and/or low mobile network coverage)
I've frequent troubles with kanban tool: when using line break within a task, it adds everytime another blank task
templates that are adequate for presentation. I'm still one of these users that (have to) create a powerpoint to present an outcome (e.g. after a workshop with miro)
It happens often, that users from different teams or companies don't have all rights of board (even when given via "share"). Common example is freezing frames.
there is still the fear of data loss. Versioning and access to earlier versions (as e.g. Confluence) would be an advantage
unfreeze several (but not all!) frames with one function would be helpful when restructuring the content of a board
copy-paste of content from a board to another board of another team / company (is still not possible)
chatgpt that writes a summary of the board ;-)

Return on Investment

Positive impact: improved productivity by 10%
Positive impact: improved effectivity by 20%

Collaboration

Collaboration between company locations had become on equal footing. When working with Miro it doesn't matter, from where people work

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Microsoft Teams, Atlassian Confluence, Microsoft Excel

Likelihood to Recommend

Miro is my main tool for business development. I don't use it for presentations resp. to pitch.

Comments

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Miro has become a condition of employment