Miro: Removing barriers to the collaboration frontier
March 01, 2024
Miro: Removing barriers to the collaboration frontier
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Miro
With clients: Developing new business models and strategies, product development, enterprise transformation strategies.
Within our team: Team operations, including our interviewing process, team collaboration and research.
Within our team: Team operations, including our interviewing process, team collaboration and research.
- Hosting small, medium, and large design workshops where multiple people need to collaborate simultaneously - the additional features like embedded links to navigate the board, music for the timer, and the ability for the facilitator to guide others are particularly valuable.
- Design elements and features and versatility in manipulating these elements
- Crowdsurfing new frameworks through Miroverse - I've used this many times for new thought-starters
- Board Management! - it's a very flat, 1-dimensional structure, which creates two outcomes: either you become overwhelmed with the number of project rooms you need to create to keep things organized, or you simplify the number of project rooms you have at the expense of each project room becoming a dumping ground. PLEASE CREATE THE ABILITY TO NEST PROJECT ROOMS - just like any filing structure - it's a concept people are used to and can really help keep things more organized and FINDABLE.
- Grouping separate elements within a table cell - right now it's not possible, and it's a hinderance.
- When too much content has been loaded onto a miro board, it can become laggy and take a long time to load.
- Accelerated collaboration (I can't imagine not using it to collaborate now)
- Improved productivity
- Travel savings (if teams don't have the budget to travel, we can host a design workshop with them virtually - Miro removed this barrier) - this in turn has led to increased revenue for our consulting team, because we don't have to turn down customers who are unable to travel.
Miro has made our collaborative environment barrier-free. Our team was once split across two locations—the geographic barrier made it difficult to pair team members from each location on a project—we knew that collaboration for those individuals was a struggle, and things just went slower, so we often defaulted to just pairing people who were in the same location, but that created a cultural divide between our team in location 1 and location 2. It also reduced the nimbleness of our capacity, because we had hidden constraints that were geographically based and we couldn't utilize our capacity as efficiently. Miro has removed those barriers, enabling our team to remove geographic barriers from the conversation. It's also opened up our talent pool options because we no longer have to be constrained to finding talent in 2 cities to ensure effective collaboration—and we now have team members across many, many more cities on our team. Thank you Miro!
We were originally using Mural, but it did not satisfy our company's security standards and we also had a lot of issues with it freezing when we would have more than ~10 people collaborating on the board at once, so we made the switch to Miro back in 2020. At first, Miro felt very over-engineered compared to the simplicity of Mural, but the ramp into Miro was relatively painless, and I've come to really love and appreciate the depth and breadth of the features Miro offers, and couldn't imagine not having them. Now, when I see people using Mural, I'm in disbelieve at the archaic feel of the interface and don't know how people can stand it. On the topic of FigJam, I've used it infrequently. However, half of our team is comprised of designers, and the other half are strategists. Our designers definitely have a preference for Figma, and were in support of us moving to FigJam because they felt it had greater compatibility, however, we found that the expense of getting licenses for Figma so our team could move to FigJam was way more expensive, so only designers on our team have Figma licenses. However, I did use FigJam to import one of our wireframe prototypes into FigJam, so a client could review and make notes/comments, but It was a terrible feature that just imported the wireframes as a PDF, so nothing was manipulatable. Additionally, I thought the wireframes in FigJam would be updated whenever a minor change was made to them natively in Figma, but not the case, so you have to constantly refresh the upload manually. I haven't used it since. We've recently had more issues with our designers wanting to natively build things in Figma, even like word documents, prep boards for our projects (which are supposed to be built out in Miro), so we're needing to implement some rules for what tools are used for what to prevent different types of content from being build out in Figma because half of our team doesn't have access to it. I've heard some of our designers say that they feel Miro keeps adding too many features to be like AI/Sketch/Figma, and they think the interface is becoming unmanageable. They think there's a specific use for Miro, but that it should remain for that use. I don't see them switching from Figma to Miro for things like prototyping or other deep design.
Do you think Miro delivers good value for the price?
Yes
Are you happy with Miro's feature set?
Yes
Did Miro live up to sales and marketing promises?
Yes
Did implementation of Miro go as expected?
I wasn't involved with the implementation phase
Would you buy Miro again?
Yes