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NetSuite review
October 18, 2023

NetSuite review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

NetSuite Financials

Modules Used

  • AdvancedFinancials
  • Recurring Billing
  • NetSuite CRM

Overall Satisfaction with NetSuite ERP

Manage leads and customers
Manage monthly billing
Manage suppliers and supplier payments
Reporting
  • Reporting
  • CRM
  • Billing
  • Response time
  • cost
  • User interface
  • Better tracking of leads
  • Timely billing
  • More analysis capabilities
  • Alerts and dashboards
More sophistication, more capabilities
Ability to have multiple users maintain data and run reports

Do you think NetSuite ERP delivers good value for the price?

Not sure

Are you happy with NetSuite ERP's feature set?

No

Did NetSuite ERP live up to sales and marketing promises?

Yes

Did implementation of NetSuite ERP go as expected?

Yes

Would you buy NetSuite ERP again?

Yes

It is easy to access and use
Well documented features incl. SuiteAnswers
A lot of flexibility with Dashboards, reports and searches
Easy to change the configuration with custom fields, change to forms, and workflows
Timely response but the answers are not always helping
Well suited for small, but complex products companies
Well suited for companies with multiple subsidiaries
Well suited for companies with distributed workforce

Not well suited for complex companies with sophisticated manufacturing setup, capacity planning needs or labor tracking needs.

NetSuite ERP Feature Ratings

Using NetSuite ERP

2 - CFO and COO
1 - We can support it our self
  • CRM
  • Invoicing
  • Vendor bills
  • Reporting
  • Great dashboards
  • Captured Additional data related to customers
  • Using Partner dimension
  • Tracking first and last billing date as well as last 12 months revenue on the customer master
  • Expense reporting
  • Project billing
  • time tracking
As an alliance partner it is included in alliance partner fee