Paychex Flex Your Muscles!
July 27, 2021

Paychex Flex Your Muscles!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

At Glacier Peak Cold Storage we partner with Paychex Flex for all of our payroll and payroll taxes. With Paychex Flex handling our weekly payroll, garnishments, vacation & sick time balances, payroll tax collection, and quarterly filing, our company is assured of accuracy and on-time filing. Paychex Flex real-time reports and the ability to create custom reports at a click of my mouse is a great business feature. Paychex Flex's employee online option gives our team a voice and personal involvement in their paycheck. The biggest problem Paychex Flex addresses, in my opinion, is how much time and concern it saves me. I'm comfortable knowing my Paychex Flex agent has everything covered for me. It's like having a personal assistant!

Pros

  • Live Reports, the ability to pull up current data from payroll taxes to vacation balance are among the many strengths of Paychex Flex.
  • Having Paychex Flex Agent at the click of a mouse or the other end of a phone line is very comforting.
  • Our Team prefers the privacy of being able to get their pay stubs from the comfort of home and knowing their pay will be in their bank account on payday.

Cons

  • Paychex Flex has a program 'Flex Time'. This program tracks each employee's start and finish times, loading the hours directly into payroll. Always providing the Administrator access to make adjustments or changes as needed. Glacier Peak is a new company of agriculture workers, we experience seasonal employee turnover, language challenges and no technical department (at this time) to use the cell phone feature or the finances needed for kiosk making this program unobtainable. If Paychex Flex could come up with a second-hand devise program perhaps by offering a trade-up incentive, even their smaller/newer clients could benefit from the many features 'Flex Time' offers.
  • Your example covers my answer, HR department efficiency, centralized HR data and true time saver.
Actually, Paychex Flex is my first! I couldn't have asked for a better instructor!!
Thank you
I entered 10 even though I realize there is always room for improvement and or growth but to be honest I can't think of anything at this moment.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

Again, I entered 10 because I can't think of any other usability feature that would be useful at this time.
Paychex Flex offers much more than just payroll benefits, from HR support, employment document and legal support to merchant sales support ... I don't have the time to list all the business programs... they would make a good business partner for big and small, new or Fortune 500 companies.

Paychex Flex Feature Ratings

7.0
Employee demographic data
Not Rated
Employment history
7
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.5
Pay calculation
10
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
9
9.0
Approval workflow
Not Rated
Balance details
9
Annual carry-forward and encashment
9
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
8.5
Report builder
7
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
Not Rated
Performance and Goals ()
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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