Love me some Procore!
Updated November 08, 2017

Love me some Procore!

Joe Dickinson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Procore

Procore has been an AMAZING tool for our entire company! We use Procore across the whole board from office staff all the way through our field workers. It gives us instant communication and organization for all of our projects we are handling at once. It produces a transparent work environment that keeps everyone accountable.
  • One of my favorite examples is the submittal tab. I can track and assign details to particular individuals for quick, easy submitting and reviewing!
  • The daily log helps our office keep tabs on the hours our field workers put in but also what they have going on everyday. It's a wonderful tool that creates a timeline for the project.
  • The last one I really do like, and I know is something small is the Directory. I can't tell you how handy it is to keep all my subs for one job together. I don't need to go searching through any emails looking for a lost contact.
  • It would be an amazing tool to have an instant chat system built in.
  • I think Procore could use some work in the Change Events tab. I currently have to go in and close out every RFQ within the changes. It would be nice if when a Change is "closed" it would automatically close the RFQ's within.
  • I would love to be able to create a standard submittal list that automatically was inputted when creating new projects.
We have benefited because it gave everyone real time access to all the information on projects.
  • It saves us time and with that money.
  • sage
Procore is easier on the eyes and how to locate certain things.
The only scenario/scenarios where Procore hasn't been useful has been getting older subcontractors to switch to the online streaming system instead of using snail mail. This isn't a negative for Procore but it may take some time for everyone to get caught up with the new technology. I like it and I'm excited about it!

Procore Feature Ratings

Plan distribution & viewing
7
Plan markups & sharing
6
Document sharing
8
Issue tracking & punchlists
6
Photo documentation
8
Jobsite reports
4
RFI tools
6
Collaboration & approvals
7
Mobile app
6

Using Procore

  • Plans, daily logs, timesheets
  • Changes
  • Submittals and commitments
  • Hopefully we will be able to link it to our accounting software

Evaluating Procore and Competitors

Yes - We were only using outlook and our server to process all the paperwork alongside sage for our accounting. We replaced them because the organization wasn't there and it was difficult to track things.
  • Product Features
  • Product Usability
  • Third-party Reviews
We needed a tool that could streamline all of our processes.
We would reevaluate the need and how many projects we work on. Do we have enough projects, is this cost effective for so much detail...

Procore Implementation

Yes - We first loaded current projects, then introduced it to the office staff and then implemented it to the field.
Change management was a big part of the implementation and was well-handled - na
  • Everyone has different speeds of learning so it was difficult at times for some to grasp the new software.

Procore Support

The support is great!
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No - Procore is pretty straight forward. Unless we have new employees who can't grasp the basic functions, I would suggest some training classes be provided outside of the videos.
Yes - It was on the changes RFQ process. When a change was closed the RFQ would stay open.
Just about every month. They are so many tools on Procore and they are always so helpful when I need it.

Using Procore

I am more tech savvy and can see how this software can be challenging for someone that isn't so good navigating through software's of this size.
ProsCons
Like to use
Easy to use
Convenient
Feel confident using
Requires technical support
Not well integrated
  • Setting up a job
  • Creating a change event
  • Creating Commitments
  • Tracking Changes
  • Not allowing accounting softwares to link (double entry)