Procore can be a powerful addition, just know it's limitations and quirks
Updated May 30, 2023
Procore can be a powerful addition, just know it's limitations and quirks
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Project Management
- Construction Financials
- Field Productivity
Overall Satisfaction with Procore
We utilize Procore to manage multifamily and commercial construction projects. It helps us manage our contract documents, financials/job cost, scheduling, daily reporting, and procurement. It helps us provide a single source of truth to our field and partners while enabling faster and more accurate cost reporting.
Pros
- Document control - easy to ensure most up-to-date is distributed while allowing version control and lookback.
- Change management - Quick and accurate process to enact and manage change events with owners and trades.
- Daily Reports - Easy to navigate and provide tons of useful information.
Cons
- Reporting - Some simple metrics are unavailable in the correct locations for reporting.
- Internal Document control - Storage and management can be a little clunky.
- RFI - RFI workflow could be improved.
- Customizations - Some seemingly simple customizations or improvements are largely unavailable or ignored (like default font size!)
- Emails - Emails sent from system become white noise.
- Meeting Minutes - Very rigid and produces notes that are WAY too lengthy due to repetitive info and whitespace.
- Mobile App - Lack of Gannt chart access inexcusable. Organization of app confusing.
- Increased time
- Increased efficiency
- Reduced data entry errors
Our accounting software is integrated and has some shortcomings due to the accounting software side. We also use the DocuSign integration which can be a bit clunky and inefficient but still results in [a] faster turnaround of documents.
Procore is a big advantage versus old systems, and top talent expects to have access to good technology.
Red Team is another CM product. Many of the features are similar to Procore but generally more limited in scope and features.
Do you think Procore delivers good value for the price?
Not sure
Are you happy with Procore's feature set?
Yes
Did Procore live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Procore go as expected?
I wasn't involved with the implementation phase
Would you buy Procore again?
Yes
The ability to copy entries from [the] previous day is a big timesaver. [The] use of dropdown entries is helpful.
Procore Feature Ratings
Using Procore
40 - Project Managers, Project Coordinators, Superintendents, Operations Staff, Facilities Maintenance Staff and our Accounting Staff all use the Procore system for various job duties.
1 - We have 1 Procore Administrator who's responsible for all technical setup, maintenance, and assisting/informing the other users of updates, changes, training, and troubleshooting.
- Project Management
- Record Keeping
- Job Costing
Evaluating Procore and Competitors
Yes - Submittal Exchange. SE was not full scope enough for our needs
- Cloud Solutions
- Scalability
- Ease of Use
Procore is the industry standard.
Procore Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team No escalation required Immediate help available Quick Initial Response | Poor followup |
No, Procore does not provide different support levels.
Yes - No, some issues are still ongoing months later.
Using Procore
| Pros | Cons |
|---|---|
Like to use Easy to use Technical support not required Well integrated Convenient Feel confident using | Unnecessarily complex Lots to learn |
Yes - Mobile works fine. Frustration in several areas where Mobile provides a different level of data availability than web.
Comments
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