Procore - A Great Project Management Tool
Updated November 01, 2021
Procore - A Great Project Management Tool
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Project Management
Overall Satisfaction with Procore
I use Procore on a daily basis for all of my cost management, RFI, Submittal, company directory, and document [management] needs. It is an easy-to-use platform that allows me to have everything in one place and have the ability to access documents both online and offline. It helps me solve problems when questions arise in the field as it easily allows me to upload and document questions and answers for RFI's. It also helps organize and move along the submittal process as it presents a platform for subcontractors to upload submittals, the PM to review, and design professionals to review submittals. Procore also helps me track all cost events that a construction job occurs, both planned and unplanned. You can easily track cost events and create change orders in Procore and easily update your budget/job cost accordingly. Procore also has an easy-to-use [a] directory that allows me to keep track of all contact info for a certain job as well as create a directory for future use. Procore is a great platform that holds all of the information I described above in one place that is easily accessible, user-friendly, and a vital tool to my company. I highly recommend.
- Customer Support
- Ease of Use
- Customizability
- Cost Management Software
- Smartphone App
- Budget
- Email tracking
- Organization
- Standardization
- Innovation
We have integrated Procore with Timberscan our ERP software where all costs of the construction job are tracked for our company. It allows us to easily transfer the information over to Procore. We then use the budget tool to be able to view/analyze/manipulate our cost side of things directly in Procore.
It is much easier to go into Procore and update daily logs for each day. Our old way involved filling our papers and scanning them into a folder which was then never easy to look back at. Now you can file the daily log reports and easily go back and review the info.
We have began to standardize processes within our company or create Standard Operating Procedures. Now that we have 1 platform that contains just about all of our daily operations, it is easy to train new employees to use Procore for everything. This has enabled us to produce the same or higher quality work more efficiently.
I have only primarily used Procore during my time in the construction industry of 5 years. We used excel for cost management and tracking owner change orders and it was not as easy and offered no way to link that info to anything else, such as drawings, RFIs, or observations.
Do you think Procore delivers good value for the price?
Yes
Are you happy with Procore's feature set?
Yes
Did Procore live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Procore go as expected?
I wasn't involved with the implementation phase
Would you buy Procore again?
Yes
Procore Feature Ratings
Using Procore
200 - We have approximately 200 employees. They represent field staff such as carpenters, superintendents, foreman, laborers; office staff such as accountants, project executives, project managers, vice presidents, information technology, assistant project managers, market coordinators, virtual design and construction, marketing, business development; and misc. staff roles such as warehouse directors and transporters.
5 - The individuals within the company that support Procore on a more daily basis have higher level skills when it comes to technology. Our entire information department all are equipped to tackle day to day Procore support. Also we have a select group of information technology individuals, vice presidents, project managers, and assistant project managers who champion new innovations involving Procore.
- Cost Management
- Commitments
- Budgets
- Streamline owner change reports
- Streamline the process of writing commitments to subcontractors
- implement our unique way we look at job cost reports into Procore financials
- Scheduling Software that can link to RFIs, daily logs
- Manage manpower and workload schedules
- Manage manpower in terms of choosing specific workers for specific jobs
Evaluating Procore and Competitors
Not Sure
- Price
- Product Features
- Product Usability
- Product Reputation
The features and usability that Procore offered compared to the yearly price would be the biggest decision for me had I been involved with the process to purchase Procore. Unfortunately, I was not involved with this Process therefore I cannot provide a further explanation to this specific question that was asked.
Again, please refer to my previous response in this section. I was not involved specifically in the selection process of Procore and therefore cannot provide an accurate response to this specific question that was asked in this section. Hypothetically speaking, I would want to have a presentation from a group of Procore experts showing me what Procore offered as well as a few days of more in-depth exploration of the software if I was tasked with that decision.
Procore Implementation
Change management was a big part of the implementation and was well-handled - Organizational change management has been the biggest challenge. I believe that we eased into things so they step by step we understood specific parts of Procore such as submittals, RFIs, drawings, and then took on the change management log, then more of change management in terms of commitments, and owner change orders.
- Our company's ability to change
- Customize the budget feature
- Linking to ERP
Procore Training
- no training
It was easy to learn without training. Luckily we set up a group of individuals who got the in person training and therefore could help the rest of the group learn Procore. But overall, learning Procore was relatively easy. There were tons of tutorials, videos, and articles to reference that made learning easier.
Configuring Procore
I do not have any specific recommendations or best practices for configuring Procore. Unfortunately I have not had much experience with this issue and to be honest the wording/questioning of this question is a bit confusing for me, so my response may not be accurate for this specific question.
I have not done any additional customization or configuration in using the Procore software platform. Therefore I am unable to provide an accurate response to this specific question that is being asked. There is nothing further on this issue that I wish to mention. Sorry that I cannot provide more input, but this is something I was not involved with.
Procore Support
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Problems get solved No escalation required Immediate help available Quick Initial Response | Poor followup |
I was not involved with this process but I do not believe that the specific company in which I am employed purchased the premium support to which this question is referring to. However we have dedicated information technology employees who are able to assist us with our questions and help get answers when they do not know the specific answer. So it was not worth the money.
Procore provided me with exceptional support a time in which I was trying to figure out a different way to import a large amount of submittal information to create a submittal log all at once, rather than creating each submittal separately. I reached out to the chat function and talked with Pepper who responded immediately and was able to help me figure it out in minutes. Saved me hours of work.
Using Procore
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Creating Change Events
- Adding people into Procore and Using the Directory
- Creating RFIs
- Cost Event Logs Customizable to Our Company
- Creating Forms
- Bulk editing submittals after workflow is in place
Yes - The mobile interface that Procore provides is very easy to use and laid out in a way in which it is easy to view. One can easily upload photos, create RFIs, access the directory, or even create observations all in the palm of one's hand. It is a very easy and user friendly tool to use.
Procore Reliability
Integrating Procore
- Timberscan
- Struction Site
Timberscan is the software we use to code construction costs to jobs. Information loads directly into Procore I believe.
Struction site is a 360 photo site we use. We just make the link to the site accessible through Procore.
Struction site is a 360 photo site we use. We just make the link to the site accessible through Procore.
- Smartsheets
- Microsoft Project
Scheduling software integrated into Procore would be ideal, so it would be one less additional tool we would have to go outside of Procore to use. Yes, vendors would support this.
- File import/export
I have not used any of the technologies that are listed in the list above with Procore, other than file import and export. We import lots of files such as documents, drawings, and photos into the Procore platform. Besides that, I am not that familiar with other technologies that are not listed either.
I have not substantially been involved with the integration of other technologies into Procore and therefore do not believe that I am able to give an adequate response to this question that is presented. A member of our company's information technology department would be better suited to answer this question.
Relationship with Procore Technologies
I was not involved with the process or purchasing Procore and therefore am not able to provide an accurate response to the question which is being asked here. I am not aware of what the principle terms were that my company was able to negotiate during the sales process. Sorry.
Again, as previously mentioned, I was not directly involved with the sales process and therefore do not beleive that I can give an accurate response to this question being presented. However, in terms of dealing with the vendor from a communication perspective, there are email support contacts and chat options within Procore that make it easy to reach out for Procore help and responses are quick.
Upgrading Procore
- Increased efficiency
- Consolidating more of our daily processes into Procore
- Enables us to get closer to our goal of improving the development of standard operating procedures
- Hope that the reports tool is more customizable for change event management and report exporting
- Further increase efficiency
- Making Procore a 1 stop shop for everything we do