Planning Implemented and Used; Looking Forward to adding Dashboards
August 09, 2017
Planning Implemented and Used; Looking Forward to adding Dashboards
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Prophix
Currently our Finance and Analyst Departments are using Prophix for internal financial reporting, budgeting and forecasting on a regular basis. Department managers all use Prophix for Planning purposes during the Annual budgeting process. We plan to implement Dashboards for the entire organization within the year that will replace paper, email and spreadsheet reports that are currently sent out across the organization.
- Drill down and drill across save time and effort to get to the answer for variables or anomalies.
- Access across devices and through the cloud allow our field personnel to access data as needed.
- Rolling forecasts are especially useful in our industry.
- Some of the terminology used (time perspective, data view, etc.) is confusing to new users and not very intuitive or user-friendly.
- The full functionality of the server-based version is not yet up to speed on the web version, which creates frustration and extra effort - this needs to be addressed by Prophix management as soon as possible - it has taken much too long to move all functions into the web version.
- It is difficult to get basic training for new users that are hired after implementation without traveling and paying high costs; advanced webinars are great but basic/beginning user ones would be very helpful.
- We have reduced the time and FTEs for Annual budgeting after implementing Prophix.
- Prophix has allowed us to do more accurate and frequent forecasts.
- After implementing Prophix, we have had to spend more FTEs adjusting reports, adding criteria and revising data than anticipated during the first year of implementation. Hopefully this will be reduced substantially once we have completed multiple cycles.
The data integration and import/export features of Prophix have been some of the best parts of the implementation and use of Prophix. Other systems have been much more difficult or created more errors or manual labor in this aspect than Prophix, so my experience for this capability of Prophix is very positive and IT personnel have been pleasantly surprised at the lack of need for their long-term involvement.
We would prefer to be all cloud-based, but implemented prior to version 12 so are now operating on the combination mainly due to the fact that there are features in the on-premise version that are still not yet available on the cloud version.
For our specific use and purpose, most of the packages we reviewed would meet practically all of our needs. Therefore, it came down to the ease/timing of implementation, the availability of support personnel, and the ability to customize for our specific needs. Prophix met all of these criteria within both our budget and time constraints. In addition, our CFO really liked the nice padded journals we got during the sales pitch and took that to mean that Prophix was interested in quality :)