It bends, but doesn't break.
March 17, 2017

It bends, but doesn't break.

Isaac Linder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBase

Across the whole organization. Our company uses QuickBase internally to track and manage projects, as well as advises customers on the potential value and use cases that QuickBase accommodates, without being an explicit QSP. In general, for our customers, Quickbase addresses all of the major business problems involved in: project management, schedule management, fleet tracking, inventory tracking, and executive reporting, alongside custom integration to myriad ancillary CRM, ERP, Storage, and PM databases.

Pros

  • QuickBase allows for the non-developer user to structure and configure their business data in an incredibly easy fashion. This is primarily a UX strength of QuickBase, as initial database and configuration management in other tools is historically a barrier to entry.
  • QuickBase provides a comprehensive suite of report generation as one of its primary strengths. Every business relies on a mechanism to query their business data, and there are very few platforms available that reliably eschew the need for cumbersome schedulers and reporting modules, as Quickbase does.
  • Time to market for customers. Given the product's 'out of the box' nature, it is not unreasonable for a competent quickbase team to be able to analyze the needs of a business, design, and implement the product faster than any other major saas products available.

Cons

  • At scale, the platform can suffer performance setbacks. The tool continues to develop, but could potentially benefit from a micro-services centered architecture capable of asynchronous, multiple threads available to callback to the production servers.
  • The API continues to be developed, and will benefit from continued work.
  • Visibility and continued feature development within the Quickbase sync tool would be greatly appreciated, especially as pertains to syncing 2 native quickbase tables (failure notification, increased visibility to processing)
For ease of configuration, time to market, flexibility in face of fluctuating business needs, and intuitive UI, Quickbase always wins. For stringent IT teams who are concerned with maintaining an ironclad hold on application development processes and feature customization, Quickbase often falls short of meeting their full suite of needs.
I would not recommend Quickbase to customers whose data is highly transactional in nature, with a massive userbase (500+) that actively need to modify and query the majority of any given table's data continuously on a daily basis.

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