Rippling offers ripples of business impact from a robust suite of integrated apps
January 06, 2022

Rippling offers ripples of business impact from a robust suite of integrated apps

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Payroll
  • Benefits
  • Time & Attendance
  • Learning Management

Overall Satisfaction with Rippling

My employer recently switched to Rippling from another vendor. Rippling is SO full of information and tools, it's going to take a while for us to ramp up to using all of them! Thus far it's been seamless in terms of the learning modules offered, along with how they're administered and tracked, as well as the obvious wins such as viewing payroll and time off details, managing direct reports' requests, etc. A really robust tool with lots of potentials to support us as we scale.

Pros

  • User-friendly Interface
  • Admin and employee views to keep personal tasks & details separate from HR/mgmt-assigned tasks
  • High quality learning modules

Cons

  • Quick user guides for first-time users - would be helpful in ramping up to use ALL the tools available
  • App suggestions based on company-wide use
  • Better payroll management than our previous vendor
  • Scalable systems (apps) for performance review, OKR tracking
  • Overall ease of use = less admin time required
There are so many support articles, which can be wonderful and also sometimes overwhelming! Some sub-topics are well represented, while others are not; some guidance seems to have been written prior to recent updates, as the step-by-step does not directly coincide with the end-user interface. The most obvious room for improvement I can see is a better, more concise organization to find relevant articles, as well as better keyword searches.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

The user interface is easy to pick-up, for both admins and end-users. To make it even better, I'd benefit from having in-product user guides, or easy access to a 'new user how-to' resources section. This would be particularly helpful for new end users and would allow them to more quickly navigate through all that the platform has to offer.
HubSpot CRM, Jira Service Management (Jira Service Desk), Aha!
This will be a helpful tool as we scale because it allows the integration of multiple productivities and qualitative apps, which we can use for performance reviews, OKR tracking, learning, and development, etc.

Rippling Feature Ratings

7.0
Employee demographic data
7
Employment history
6
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
Not Rated
6.3
Pay calculation
6
Off-cycle/On-Demand payment
5
Benefit plan administration
7
Direct deposit files
7
Salary revision and increment management
7
Reimbursement management
6
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
Not Rated
9.0
View and generate pay and benefit information
10
Update personal information
10
View job history
8
View company policy documentation
10
Employee recognition
7
Not Rated
Tracking of all physical assets
Not Rated
6.5
Report builder
8
Pre-built reports
5
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
8.3
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
9
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
8.8
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
8
Performance tracking
9
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Rippling

80 - CS, Sales, HR, Finance
  • Benefits and payroll administration
  • Employee learning and development
  • Performance management and OKR tracking
  • More learning and development
  • Compliance training requirements

Evaluating Rippling and Competitors

Yes - We previously used Gusto, which had a cute and quirky interface our end users enjoyed, but the backend setup and ongoing administration - particularly benefits and payroll management - was clunky, not easy to use nor intuitive, and left a lot to be desired. Rippling is, overall, a much more robust tool and better suited to our company especially in this period of hypergrowth.
  • Product Usability

Using Rippling

ProsCons
Like to use
Easy to use
Technical support not required
Consistent
Quick to learn
Feel confident using
None
  • Initial setup - with vendor support
  • End user interface
  • Assignment of training modules
Yes - I've not used the mobile interface for any administrative functions, but as an end user it is easy to install, easy to initially set up, and easy to use. The interface is intuitive and not overly complex, and there are not too many extraneous functions to overwhelm someone who may be logging on just to find one specific piece of information.

Comments

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