Overall Satisfaction with SalesLoft
We primarily use SalesLoft for our prospecting and lead generation (cadence based), as well as for common email reply and process items (template-based). We have the integration set up between SalesLoft and our CRM (Salesforce).
- Allows for consistency in messaging across multiple teams and individuals.
- Keeps team members focused on all of their prospects.
- Client support is excellent, with Open Office Hours and SalesLoft University.
- Reporting and analytics are weak, I do all my reporting via Salesforce now
- The bi-directional connection between Sales Loft and Salesforce seems to have a negative impact on page loading speeds for Salesforce in the Classic environment
- It seems like there are product changes/enhancements every week, if these could be scheduled for monthly it would free up some of my time exploring new functionality prior to rolling out to my teams.
- Increase in overall activity level of Sales Development Representatives
- Increase engagement with prospects due to Open Rate metrics review.
- Growth in SDR created opportunities year-over-year.
The initial onboarding process and support we received was incredible. The Support and Success teams have been very quick to respond to all questions, whether from Sales Leadership or a member of the Sales Team. When an SDR was in need of assistance building a cadence that had variant subject lines for prospecting, the team at SalesLoft walked them through the process and the SDR was able to accomplish their goals with minimum time spent trying to figure the process out on their own.
- Outreach, Playbooks, from XANT (formerly InsideSales.com), Gryphon Sales Performance Management and High Velocity Sales
When we were doing our evaluations prior to subscribing to SalesLoft we looked at these other 4 options. At the time we quickly whittled the group to just SalesLoft and Outreach as the other three solutions were just not evolved enough to handle our needs. We settled on SalesLoft over Outreach for a number of factors that include strength of integration, ease of implementation, and robustness of product for sales development efforts.