SAP Concur user review
January 23, 2023

SAP Concur user review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Expense
  • Travel

Overall Satisfaction with SAP Concur

SAP Concur is a great tool for cost/expense management. As a user I have used this tool almost on daily basis to raise travel or other reimbursements. The tool is very simple to use and gives you great visibility into the complete request flow from the time you raise it and till its settled.
  • Report flow
  • Different sections to raise tickets and manage it
  • email notification for the requests
  • Its very basis looking
  • Ability to pre claim and defined auto approvals for some segments
  • better info on different input boxes
  • Long load time
  • issue in attaching documents and preview
  • more info needed on Audit trails
We evaluated Zoho before going with Concur because of its ease of use and easy management of the tool from multiples teams. It is a lifesaver for Accounts and payroll team within organization for reimbursements claims and all. Gives good visibility to managers to track employee expenses and approve it accordingly.
As of now we are using SAP as a stand alone software, in future leadership team might look into its capabilities and determine right use cases. There are multiple documents around its integration capabilities with other tools and softwares which we are yet to try out. looking forward to do it asap
As mentioned earlier SAP Concur is a wonderful product to use. It is extremely capable to carry our daily ERP workflows mainly to settle travel and reimbursements made by employees. the overall flow is pretty simply and easy to use, the dashboard gives leadership great idea regarding the expenses and the approval flow becomes really simple.
SAP Concur has made admin jobs really easy with structured flow for all the applications they used to receive, the ened to end process became really fast and efficient with SAP Concur. The reports also generated are extremely useful from management perspectives, Its employee friendly and everyone can use is easily.

Do you think SAP Concur delivers good value for the price?


Are you happy with SAP Concur's feature set?


Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?


In my organization we use it to reimburse expenses made such as certification cost and travel expenses. The tool is really easy to use and straight forward. Its easy to track your requests and manage it. Its easier for managers and leaders to approve budget without going for a hazel to do it manually.

SAP Concur Feature Ratings

Employee Expense Reporting
Corporate Card Reconciliation
Customizable Approval Policies
Financial Document Management
Payment Status Tracking
Payment Audit Trail
Duplicate Bill Detection
Advanced OCR
Electronic Funds Transfer