SuccessFactors
May 25, 2023

SuccessFactors

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Learning
  • SAP Qualtrics Employee Engagement

Overall Satisfaction with SAP SuccessFactors

We use SuccessFactors mainly to manage employee records, which has given us a complete view of what the company looks like, which was difficult before after a series of acquisitions and the fact that we had different ways of tracking these records. We've been able to use SuccessFactors to manage our budget and to plan our headcount in a consistent way.

Pros

  • Highly customizable
  • Workflows
  • Core HR

Cons

  • Reporting
  • Slow learning curve for new admins
  • Digitalization of workflows
Most of the integrations need help from external partners for their implementation making it time consuming and expensive.
I joined after the implementation had already happened.
These are different solutions for different types of company. SuccessFactors is an enterprise solution, while Hibob is a product more fitting for a startup or a scale up

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

No

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors is a great solution for a company with enough resources (people, time, knowledge and financial) and it requires a certain level of maturity in terms of processes for an implementation to be successful.

A startup, on the other hand, would struggle implementing SuccessFactors as it's not quick and it requires careful planning.

SAP SuccessFactors HCM Feature Ratings

9.2
Employee demographic data
10
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
8.0
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
6
10.0
View and generate pay and benefit information
Not Rated
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
6.0
Report builder
4
Pre-built reports
6
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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