Great product for inter company communication
September 26, 2019

Great product for inter company communication

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Yes, my whole organization uses it for internal company-wide communication. It's very easy to communicate. It's very fast rather than having to write an email. Also, you can create a poll or send the same message to a single person as well as a group of people in your team or even company-wide broadcast. It's really a great tool.
  • Easy to communicate
  • Stores conversation
  • Attaching a file, code, etc. is easy
  • Add various packages to it
  • Only paid version saves messages
  • Sometimes attaching a script/code can become tricky as you have to use special characters to do so
  • Does not let you video call
  • Easy to use
  • Helps to get issues resolved quickly rather than waiting for an email
  • Attaching files, etc. is easy
Skype was a great product too. It's entirely a paid product. Whereas Slack lets you use it for free just that it will not save the chat history after a few days. Group chatting is very easy in Slack. Also, polling can be easily done. You don't have to use any external software or website for the same thing.
It is a great product. It really serves the purpose. It just has a few things that can be improved. But other than that, this product is great. Also, lets you access your chat from your phone. So you can get a hold of anyone from your workplace pretty soon. Also, reduces the formality. Creates a nonformal atmosphere.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

More or less, it is suitable for day to day needs at the workplace. A few things, like unpaid version, can become annoying since you can't see the chat history. Video calling or screen sharing is an issue. Still, it serves the purpose of messaging your colleagues individually or in a group. It is easy to use.

Slack Feature Ratings

Task Management
9
Scheduling
6
Mobile Access
9
Search
9
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
9
Video files
9
Audio files
9
Document collaboration
8
Access control
9
Advanced security features
Not Rated
Device sync
9