Got TriNet?
December 05, 2017
Got TriNet?
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TriNet
TriNet is used as a PEO for our company. We are a small company that needed assistance with a payroll platform, HR assistance and benefits packages that could be offered to our employees as a reasonable rate knowing that TriNet had expertise in all the areas needed. We utilize the handbook provided by TriNet as well as forms for employees for PTO requests and counseling requests. It is a one stop shop.
- Customer Service - TriNet staff is knowledgeable and takes the time with you to work out any issues you may have.
- Ease / Efficiency with the payroll input platform . The new platform is taking a little time to get use to, but once figured out it is visually more user friendly.
- Keeping the client up to date on current payroll /HR issues and news.
- We have two divisions and sometimes on the reports I find it difficult to determine which invoice on the drop down list belongs to which entity. Adding an identifier would be great. -- ie S0 or S1.
- I would like to better understand the PTO calculation and have some info on how to explain to my employees. For some reason some of them are living in the past when you use to just get 1 week or 2 weeks - the whole accrual concept seems to be lost on some of them.
- We are a small company and the increase in rate per employee is getting a little out there - but your pricing on insurance is better than we've been able to find elsewhere.
- One of the best ROI for our company was the reduction in insurance costs. Our company wants to provide 100% of the employee insurance for medical costs. However, prior to TriNet that was getting extremely difficult-we saved $200/employee the first two years. We've had a couple of good years with rates - but I think the tide is changing again.
- We have used HR forms and policies as outlined by TriNet - it has been helpful in getting our managers to put some additional time and thought into what they want to do or not do with an employee. Prior to TriNet I would say it was HR chaos. Managers in smaller companies handle HR issues differently. Telling my managers that there are guidelines and we have someone to talk to has been beneficial.
- We have not used the recruiting side of TriNet - but I wish our upper management would consider it. I believe it would go a long way to assisting us in hiring qualified candidates for positions that would in turn reduce our turnover in those positions .... something to pursue in 2018.
We used ADP through a third party in the past.
We have looked at ADP again using it directly.
We have also looked at a company called Ovation.
All of these companies are competitive with TriNet, but not when it comes to the benefits - especially the medical benefits side.
I don't know if it is size or just connections - but the benefits that we can offer through TriNet put them over the finish line.
We have looked at ADP again using it directly.
We have also looked at a company called Ovation.
All of these companies are competitive with TriNet, but not when it comes to the benefits - especially the medical benefits side.
I don't know if it is size or just connections - but the benefits that we can offer through TriNet put them over the finish line.