Insurance benefits made easy!
March 17, 2020

Insurance benefits made easy!

Annie Erner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

I am a one person company and I use TriNet for my medical insurance needs. I was only able to use the national medicare exchanges which did not provide the extended options provided to me on TriNet's platform. I was very impressed with the offering at TriNet and am extremely satisfied with the plan and cost of the plan I opted for.

Pros

  • Provided in-depth training on using their systems to review the alternative insurance choices.
  • Excellent support along the process.
  • Provided timely emails when re-enrollment was required.

Cons

  • The re-enrollment was a little confusing and required phone support which they were happy to provide.
The onboarding process was very smooth. The re-enrollment process required some support and my Tri-Net account service representative responded immediately. In fact, when she was unable to provide an answer, she connected me with the right person to handle my question. Everything was taken care of in a professional and timely manner.
At this time, I only use them once a year for re-enrollment of insurance products and they answered my questions in a professional and timely manner. I never have had to feel stressed regarding any part of the process. TriNet has been very responsive to any and all of my questions.
  • Better medical insurance than was previously available to me.
  • Easy enrollment in healthcare option.
  • Reminders regarding re-enrollment.
This is not applicable since I am currently the only employee in my own business. I hope that as I grow my business, that I will be using the vast array of products that are offered by Tri-Net, in the areas of Payroll Management, Employee Onboarding, Compliance, Benefits management, and other options.
I am very happy with what they provide for me. I understand that the offering is more encompassing and as I grow my business, I look forward to increasing usage of other human resource functions that are provided. I recommended TriNet to some family members and friends.

TriNet Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Kimberly Runyen | TrustRadius Reviewer
    Kimberly Runyen
    (Vendor Representative) commented 5 years ago
    Hi Annie, Thank you for your feedback and for allowing us to serve your insurance needs!
  • Kimberly Runyen | TrustRadius Reviewer
    Kimberly Runyen
    (Vendor Representative) commented 5 years ago
    Hi Annie, Thank you for your feedback and for allowing us to serve your insurance needs!

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