good
February 11, 2023
good
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex App
comunications metings and chat create meeting for our client make de;onstration around the world
- chat
- files sharing
- calendar
- integration
- reduce my work time
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes
Webex App Feature Ratings
Cisco Webex Experience
No other combination
It works for me, but frankly I like Teams more
No specific benefits found
Using Webex App
100 - Various
2 - Generic user support skills and experience with Webex platform
- Online collaboration
- Hybrid workspace
- Calling savings
- Remote support
- Sales
Evaluating Webex App and Competitors
- Price
- Product Reputation
Inolve more users in pilot phase.
Webex App Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Kept well informed Immediate help available Support cares about my success | Escalation required Need to explain problems multiple times Slow Initial Response |
No premium support purchased to limit additional costs of the solution.
No experience
Using Webex App
| Pros | Cons |
|---|---|
Relatively simple Easy to use Technical support not required Quick to learn | Feel nervous using Lots to learn |
- Call initialization
- Sometimes audio and video quality is not great