Great Communication platform
May 09, 2023

Great Communication platform

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Webex Calling is a great communication product.We mostly use it for internal and external meetings.It aids in improving internal and intra-company communication in real time.The audio and video quality is very good which is very helpful to do Video conferences , one to one meeting ,all hands meetings smoothly.It provides a easy interface for communication.
  • Audio and Video quality is very good
  • File sharing system is easy to use and support different extensions.
  • Smooth call recording feature which is very helpful for sharing.
  • Sometimes calls end suddenly or there are video glitches.
  • Customer service can be improved by being more responsive.
  • User interface can be made more beginner friendly.
  • Easy and effective communication.
  • Video conferences can be held smoothly.
  • Call recordings are easy
Webex Calling is great communication platform the quality and security of the application is very good.It provides flexibility to host according to the agenda of meeting.
I found the quality of the product good also it suits to our requirements well.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Webex calling will serve you best for your internal communication, be it video conferences, one on on meeting calls, group meeting .

Webex Calling Feature Ratings

Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
8
Directory of employee names
9
Answering rules
8
Call recording
9
Call park
8
Call screening
8
Message alerts
9
Mobile app for Android
9