Overview of webexpense
February 19, 2021

Overview of webexpense

Prashant Somaiya | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

[Webexpenses] is used across the whole organization. Once invoice is captured no need to keep physical copy ; even if ink on invoice shades not to worry as soft copy is taken and can be reprinted when needed.
  • No need to keep physical copy of receipt
  • Soft copy can be accessed any time
  • Soft copy can be accessed remotely - no need to call respective person .
  • Some times photograph is not captured properly - need to improve scanning software
  • Does not give logic - explanation of which GL to code - user gets confused for selecting which gl to use - we have given training - but user needs explanation at the time of selection of GL code.
  • Sales pitch needs to be improved - they give 24 hours to sign the agreement - which was not good - we tried on their another product for scanning document - way it was presented was not good - felt bit rude - and not happy with that scanning document product.
  • Support is not local - in Australia - only possible by an email ; phone support not available.
  • It is user friendly
  • No need to keep physical receipt
  • Approval process is good
User friendly , good approval .
Normally we get response within 24 hours
It has saved time of staff - physically travelling to head office for submissions. Remote approval is also good feature ;
Policy compliance - to attach receipt for any expense incurred as mandatory , approval and integration with Xero accounting system.
User friendly , integration with Xero.
[Webexpenses] works wells in apple and android phones - good; does not work well with OPPO phones.