WebPT works awesome for me!
Updated April 12, 2023
WebPT works awesome for me!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- EMR
Overall Satisfaction with WebPT
I use WebPT for all my medical documentation and patient scheduling! This documentation is very important as it is used to relay information to other health care providers as well as getting sent to insurance companies for reimbursement!
- Very user-friendly! Colleagues of mine using other EMR companies comment on how much easier WebPT is to use.
- Provides up-to-date classes and informative articles to stay in touch with the newest technology and issues related to PT.
- Provides the proper information and data to facilitate insurance reimbursement.
- Too many ICD-10 coding options-more than are needed.
- I really like WebPT and it's hard for me to recommend any improvements!
- Less patient cancellations = positive
- Increased productivity = positive
- Ability to provide more detailed notes = positive
WebPT has provided me with everything and more that I have ever needed! It has allowed me to improve my documentation while decreasing the time it used to take me to document!
WebPT has helped me stay compliant in all areas of my practice!
I was so pleased with WebPT from the minute I started using it that I never investigated any of their competitors!
Do you think WebPT delivers good value for the price?
Yes
Are you happy with WebPT's feature set?
Yes
Did WebPT live up to sales and marketing promises?
Yes
Did implementation of WebPT go as expected?
Yes
Would you buy WebPT again?
Yes
Using WebPT
2 - Physical therapy notes and billing.
1 - None, it's very user friendly ... even for a 60 year old like myself!!
- Documentation
- Billing
- Reimbursement
- The scheduling component has helped reduce patient no-shows!
- Continuing education
- Better scheduling
Evaluating WebPT and Competitors
- Integration with Other Systems
- Ease of Use
Ease of use was critical for me because I'm 60 years old and not the most adaptable ... and I am very technologically challenged!
I wouldn't change a thing ... I absolutely love WebPT!
WebPT Implementation
- Implemented in-house
Change management was a big part of the implementation and was well-handled
- Change of systems
- Getting accustomed to a new system
WebPT Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, because I'm very happy with what I have!
I was having problems getting a new patient registered into the system and WebPT support was able to walk me through the process and get the patient properly registered!!
Using WebPT
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Documentation
- Scheduling
- Billing
- Nothing