Overall Satisfaction with Wrike
We use it as a Product Management tool to coordinate across multiple departments in aiding and promoting the development of our products. Similar to other PM products, its use is helping us (and leadership teams) know where we are at in the product development cycle. They (or I) can take a peek into each team's productivity and outputs.
- Separates PM Tasks.
- Lets you know where your team is at in the cycle.
- Folder Management.
- Search by Assignee Feature.
- Completed Folders and Saving completed Wrike Tasks.
- Being able to differentiate between Stories and EPIC's better.
- It's helped us streamline our Product Development.
- It's driven a few engineering teams completely away from it.
- Somethings seem really smooth, others seem really clunky.
We use Wrike because the company had picked that before I got there. Personally, I'd probably use Trello for the simplicity but we're too deep into using Wrike to really justify a large change in PM software. Overall, it's not bad. It's competitive and requires work to hit your goals. If you are a poor communicator or don't keep up to date with your tasks, any software is going to be bad for you.
Do you think Wrike delivers good value for the price?
Are you happy with Wrike's feature set?
Did Wrike live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Wrike go as expected?
I wasn't involved with the implementation phase
Would you buy Wrike again?
The company used Wrike before I joined the company and I had to learn its processes. Similar to Jira, Confluence, monday.com, etc... it was pretty straightforward to learn. Their product team is a bit of a struggle to work with. There are crucial features that have been recommended and their team basically says whatever post on their support gets the most upvotes, will get prioritized. Who even looks and reads support boards outside of the problem? It's a pretty poor way of prioritizing your customer feedback since they're ignoring a vast majority of feedback.