Zoho Social Kicks Ass
April 20, 2020
Zoho Social Kicks Ass
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zoho Social
Our business had a scheduling issue. We had copy for social being received by several individuals with frequent changes. We had to implement a system that would allow easy implementation/deployment and changes through a calendar interface. Reporting on per post interactions and engagements was a very human capital intensive process. We searched several platform offerings but many were complex in nature.
- Drag & drop calendar.
- Per channel reporting.
- Fast, quality support.
- Pricing model.
- Mobile app functionality.
- User AI bots.
1 - Community management. Collecting and curtailing content for all social channels (Facebook & Instagram & Twitter). Scheduling approved content (allowing others to vet content before going live) into time and day specific slots (As per a media schedule). Monitoring engagement and defining ad spend budget. Reporting on an ongoing basis per channel and in total.
- Reduction in human capital needs.
- Improved speed of scheduling.
- Improved speed of reporting.
- Automated summaries.
Zoho free trial with multiple extensions is a game changer. They allow you to get very comfortable without even placing a credit card into their system. Their support is on top form - where others usually take 2-5 days to respond to free accounts, Zoho does it with 24 hours.
Zoho pricing is slightly on the high side compared to competitors but certain functionality makes it worthwhile.
Zoho pricing is slightly on the high side compared to competitors but certain functionality makes it worthwhile.