Item: Zoho Social
Rating: 8
Author: Massimo Sella

Use Cases and Deployment Scope

We use Zoho Social across the whole organization in order to promote and communicate the activities dedicated to our customers through social media. Zoho Social is very useful and friendly.

Pros and Cons

Calendar
Multiple channels
Multiple brands

Limited number of uploaded pictures
Suggested content
Detailed analysis of followers

Return on Investment

Using Zoho Social, we increase our monthly turnover between 10 and 20%
Our social visibility increased by 15% in six months
We are not able to have a detailed report about our followers' choices and timing

Agorapulse was a really user friendly product, but unless Zoho social is in some ways more or less similar, it offers a more complete analysis opportunity. It's an updated and upgraded version of most of the social media management platform.

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Other Software Used

Agorapulse

Usability

Easy and immediate--that's the first impression you will have using Zoho Social. Going deep you will find is not only easy and useful but even detailed and complete with several different opportunities to measure your success or your failed campaigns.

Support Rating

I just say to everyone to try it because I'm sure about a positive feedback just after the first week.

Likelihood to Recommend

Zoho Social is the best solution to manage your social media activity while you have a small company and you like to promote different brands at the same time, or you need to improve your customer fidelity through a specific brand or product

Zoho Social--just try it

Overall Satisfaction with Zoho Social