Very happy with Zoho Social!
April 26, 2023

Very happy with Zoho Social!

Tiffany Markman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I use Zoho Social to pre-schedule posts across multiple platforms. I recently moved my business’s social media management across from another provider, having been with the previous incumbent for many years. However, I had begun to find it expensive and glitchy, and Zoho Social made sense to me given that I already use Zoho Books. I’m very happy with Zoho Social thus far, although I’m still finding my feet. The best part is that there is local support in my country!
  • Pre-scheduling posts with a calendar view available
  • Reminding me to re-size Instagram images
  • Showing me the Twitter character limit
  • Sometimes my Insta images have a black column on the side but I don’t know why.
  • My clients are impressed by my social media presence.
  • I appear to be online more than I am.
  • I am considered an expert on social media marketing.
Cheaper, simpler, more appropriate for my needs and, so far, less glitchy.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Very intuitive so far.
Very attentive so far
Zoho Social is ideal if you want to pre-schedule different types of posts across multiple social media platforms. I can’t speak to the reporting or analytics as I don’t use these at the moment. But Zoho Social is perfect for small, owner-managed businesses like mine.

Zoho Social Feature Ratings

Sentiment analysis
Not Rated
Broad channel coverage
8
Content planning and scheduling
8
Audience targeting
Not Rated
Content optimization
Not Rated
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Lead generation
Not Rated
Content marketing
8
Twitter
9
Facebook
9
LinkedIn
9
Google+
Not Rated
Instagram
9
Campaign success analytics
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated