Easy to use
November 03, 2017

Easy to use

Sam Dahl | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

Zoom is being used across the organization. It allows us to easily set up conference calls with our clients. We can share our screen and the client can share their screen. We can also do a video conference call if we need.
  • It's intuitive and pretty easy to use. I have a Google Chrome extension that I use that makes it really easy to set up a call on Google calendar. It's really slick.
  • The only thing that's a little confusing to me is they give me several different numbers I can call to access the conference line. I don't get why there are so many. It would be less confusing if there were only one number to call.
  • We have to have some kind of tool like this. Our job would be extremely difficult without it. It's absolutely necessary to close big deals or even medium sized deals.
It was a little confusing to me at first but now that I've gotten used to it then I love it. Really easy to use.
I used to use WebEx. I haven't used WebEx in a while so I can't say too much about it. It seems about the same though. I'm not sure if one is better than the other.
Zoom is really great when you have several people planning to join the call and/or if you want to share your screen in the call. It's not really necessary if you're just calling one client and if you don't have content you want to share.

Zoom Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Desktop sharing
10
Live chat
8
User authentication
Not Rated