Great product overall
December 08, 2021

Great product overall

Eve Mason | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo

I find outbound prospects and companies to reach out to for a free demo of our HR talent management software. I'm on ZoomInfo daily for prospecting and mass important hundreds of contacts a week.
  • Most companies that exist are on ZoomInfo I feel.
  • Many contacts have multiple phone numbers I can call them on.
  • It's easy to mass import many contacts from ZoomInfo into Salesforce.
  • Sometimes contacts' emails bounce or are incorrect.
  • Sometimes the provided phone numbers are not for the correct organization. Example: when I reach out to cities/municipalities, the HQ line often given is the police department, not the city itself where the prospect is employed. Or it's a city with the same name in a different state. A real example is Windsor, CO vs Windsor, CT.
  • I feel like it takes a while for ZoomInfo to update information if someone no longer works at an organization. It will say they're still employed there when I'm told they haven't worked there for a long time now.

Do you think ZoomInfo Sales delivers good value for the price?

Yes

Are you happy with ZoomInfo Sales's feature set?

Yes

Did ZoomInfo Sales live up to sales and marketing promises?

Yes

Did implementation of ZoomInfo Sales go as expected?

I wasn't involved with the implementation phase

Would you buy ZoomInfo Sales again?

Yes

  • Increased prospecting efficiency so I can spend more time with my outreach.
  • Increased pipeline of potential prospects to reach out to.
ZoomInfo is by far the best prospecting tool I've used, but I only use Indeed and LinkedIn besides that.
The reason I am successful at my job as an ADR is [that] I rely on the info in ZoomInfo. It's the main form of prospect sourcing I use to call/email people and complete my job tasks. So daily I use it and have success.

ZoomInfo Sales Feature Ratings

Advanced search
9
Identification of new leads
8
List quality
8
List upload/download
8
Ideal customer targeting
8
Load time/data access
8
Contact information
8
Company information
8
Industry information
8
Salesforce integration
8
Company/business profiles
8
Alerts and reminders
9
Data hygiene
8
Automatic data refresh
6
Tags
8
Filters and segmentation
8