What users are saying about
2 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 5.7 out of 101
103 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.6 out of 101

Add comparison

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
No photo available

Influitive AdvocateHub

It is definitely suitable for companies looking to build a community of mobilized advocates. If your goals are to reduce churn and to receive acts of advocacy (i.e., case studies, referrals, references), then AdvocateHub is well suited. If your goal is to create a community that alleviates customer support, this is less appropriate. The reporting functions do not allow you to track search terms, which would be valuable for this purpose.
Melissa Meyer profile photo

Feature Rating Comparison

Project Management

10000ft
3.5
Influitive AdvocateHub
Task Management
10000ft
6.0
Influitive AdvocateHub
Resource Management
10000ft
6.0
Influitive AdvocateHub
Gantt Charts
10000ft
2.0
Influitive AdvocateHub
Scheduling
10000ft
2.0
Influitive AdvocateHub
Workflow Automation
10000ft
2.0
Influitive AdvocateHub
Team Collaboration
10000ft
1.0
Influitive AdvocateHub
Document Management
10000ft
2.0
Influitive AdvocateHub
Email integration
10000ft
1.0
Influitive AdvocateHub
Timesheet Tracking
10000ft
7.0
Influitive AdvocateHub
Change request and Case Management
10000ft
2.0
Influitive AdvocateHub
Budget and Expense Management
10000ft
7.0
Influitive AdvocateHub

Professional Services Automation

10000ft
5.0
Influitive AdvocateHub
Quotes/estimates
10000ft
6.0
Influitive AdvocateHub
Invoicing
10000ft
2.0
Influitive AdvocateHub
Project & financial reporting
10000ft
7.0
Influitive AdvocateHub

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
No photo available
  • HUB itself is pretty user-friendly from both an advocate and administrative standpoint.
  • On-boarding process is pretty thorough. You go through online classes on each section of AdvocateHub. You have a great footing before inviting users to join.
  • The support team is excellent at responding to administrative inquiries and provide fast solutions that help you track problems that are not currently being addressed by the development team.
Melissa Meyer profile photo

Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
No photo available
  • There's not much I would comment on in regards to room for improvement. They are pretty incredible across the board. The only thing is, I wish the process for setting up a Hub was easier, but, honestly if it wasn't so in depth, the end result wouldn't be as incredible. As wise folks say -- nothing good comes easy.
Alex Wagner profile photo

Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
No photo available
Influitive AdvocateHub9.1
Based on 29 answers
I really like working with Influitive and with AdvocateHub. Their support staff is awesome and everyone I have come into contact with at the company has been friendly and supportive. Their corporate interactions with customers model their product philosophy incredibly well. I am very satisfied and trust in their attention to me as a customer.
Ray Gans profile photo

Usability

No score
No answers yet
No answers on this topic
Influitive AdvocateHub9.2
Based on 4 answers
Intuitive UI, great reporting and tons of templates to get started.
Farkhanda Zhublawar profile photo

Support

No score
No answers yet
No answers on this topic
Influitive AdvocateHub9.0
Based on 10 answers
They are the best customer success team that I've ever worked with.
Grace Cheung profile photo

Online Training

No score
No answers yet
No answers on this topic
Influitive AdvocateHub9.1
Based on 4 answers
The training was extensive and gave me the knowledge/ skills that I needed in order to implement my advocacy program using Influitive's Advocate Hub. I also meet on a regular basis with my Customer Success Manager. My Success Manager helps give me ideas for my program and helps me ensure that it's successful. Influitive is really invested in my success. They act more like a partner than a vendor
Jessica Mitchell profile photo

Implementation

No score
No answers yet
No answers on this topic
Influitive AdvocateHub9.1
Based on 3 answers
The process of implementing my AdvocateHub was pain free mainly due to the fact that Influitive coached me through the process
Jessica Mitchell profile photo

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
No photo available
We haven't used any other similar programs (are there any?), but we were previously managing our advocate program manually. That was a huge effort and pulling metrics was difficult if even possible. Every outreach was a significant effort and it was getting more and more difficult for us to engage with our growing number of advocates.
Anna Kim profile photo

Scalability

No score
No answers yet
No answers on this topic
Influitive AdvocateHub9.1
Based on 2 answers
When I stayed using we only had a hundred or so Advocates and now we have 2100+. Pretty amazing product!
Liz Pedro profile photo

Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
No photo available
  • Positive: Uncovering new references increased (a ROI for our reference manager)
  • Positive: social amplification (ROI for communications, field marketing)
  • Positive: testimonials, quotes, etc. that can be used in articles, presentations, etc.
Natasha Ulanowski profile photo

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Influitive AdvocateHub

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
To learn more about AdvocateHub pricing, please reach out to a member of our sales team.