1CRM vs Salesmate | TrustRadius

Likelihood to Recommend

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Salesmate is an excellent pipeline tool and I've been very happy with making the switch from Pipedrive. The reporting tool is excellent when reviewing conversions, total sales, and average turn times per stage. I'm especially happy with the ability to download custom reports however I would like to also have the ability to do so with the pre-defined reporting.

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Matthew Gehrman

Agency Principal

CityScape InsuranceInsurance, 1-10 employees

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Feature Rating Comparison

1CRM

Salesmate

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

1CRM

Salesmate

Case management

Call center management

Help desk management

1CRM

Salesmate

Lead management

Email marketing

1CRM

Marketing automation

Compensation management

1CRM

Salesmate

Mobile access

Pros

Easy to navigate
Easy to store and update customer information

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Rey Oneal Garcia

Account Manager

Reed Elsevier PhilippinesLegal Services, 1001-5000 employees

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Pipeline customization including custom fields
Two way email integration & click to call feature
Incredible customer service
Always looking to improve the product
Excellent price per user in comparison to some of the other tools available and other tools we've leveraged in the past.

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Matthew Gehrman

Agency Principal

CityScape InsuranceInsurance, 1-10 employees

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Cons

Some random logouts but way less compared to others.
Becomes a little cluttered as it has all products, services and order management.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 2 answers on this topic

The ability to switch between deals directly from within the deal itself
Load time could be improved however we have at any given time 180 + leads in the pipe
Ability to separate user rights per pipeline, i.e. having two separate team pipelines and each team can only see their leads.

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Matthew Gehrman

Agency Principal

CityScape InsuranceInsurance, 1-10 employees

View all 1 answers on this topic

Likelihood to Renew

No score

No answers yet

No answers on this topic

Salesmate 10.0

Based on 1 answer

Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them

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Matthew Gehrman

Agency Principal

CityScape InsuranceInsurance, 1-10 employees

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Usability

1CRM 9.0

Based on 1 answer

There are/is still room for improvement. But overall it delivers what is expected of it.

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Rey Oneal Garcia

Account Manager

Reed Elsevier PhilippinesLegal Services, 1001-5000 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

1CRM 10.0

Based on 1 answer

I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.

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Rey Oneal Garcia

Account Manager

Reed Elsevier PhilippinesLegal Services, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 2 answers on this topic

Salesmate has a lot of similar features and functionality but where I feel they differ the most is the customer service, new feature integration, and a team that actually wants to develop the perfect pipeline management tool. Not only are they more competitive on the overpricing structure but I'm confident we'll be able to continue scaling with Salesmate as we grow the team

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Matthew Gehrman

Agency Principal

CityScape InsuranceInsurance, 1-10 employees

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Return on Investment

It has overall increased sales productivity.
Has reduced lead time for customer and made the deliveries faster and more efficient.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 2 answers on this topic

Making the switch to Salesmate has saved us a fair amount from our prior service where we had to pay for all the additional features we wanted, whereas Salesmate includes it right out the gate.
By utilizing this tool we're able to stay on top of the sales cycle and overall lead flow which directly impacts our bottom line.
In terms of ROI if you work the system and utilize the tool as it should then you will make sales.

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Matthew Gehrman

Agency Principal

CityScape InsuranceInsurance, 1-10 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Rating Summary

1CRM

Salesmate

1CRM

Salesmate

1CRM

Salesmate

1CRM

Salesmate

Likelihood to Recommend

1CRM

Salesmate

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Pros

1CRM

Salesmate

Cons

1CRM

Salesmate

Likelihood to Renew

1CRM

Salesmate

Usability

1CRM

Salesmate

Support Rating

1CRM

Salesmate

Alternatives Considered

1CRM

Salesmate

Return on Investment

1CRM

Salesmate

Screenshots

1CRM

Salesmate

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison