What users are saying about
37 Ratings
3 Ratings
37 Ratings
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Score 7.7 out of 100
3 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

Salesmate

Salesmate is an excellent pipeline tool and I've been very happy with making the switch from Pipedrive. The reporting tool is excellent when reviewing conversions, total sales, and average turn times per stage. I'm especially happy with the ability to download custom reports however I would like to also have the ability to do so with the pre-defined reporting.
Matthew Gehrman | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
Salesmate
9.8
Customer data management / contact management
1CRM
9.0
Salesmate
9.0
Workflow management
1CRM
9.0
Salesmate
10.0
Territory management
1CRM
9.0
Salesmate
Opportunity management
1CRM
10.0
Salesmate
10.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
Salesmate
10.0
Contract management
1CRM
7.0
Salesmate
Quote & order management
1CRM
10.0
Salesmate
Interaction tracking
1CRM
9.0
Salesmate
10.0
Channel / partner relationship management
1CRM
9.0
Salesmate

Customer Service & Support

1CRM
9.3
Salesmate
Case management
1CRM
10.0
Salesmate
Call center management
1CRM
9.0
Salesmate
Help desk management
1CRM
9.0
Salesmate

Marketing Automation

1CRM
10.0
Salesmate
8.0
Lead management
1CRM
10.0
Salesmate
8.0
Email marketing
1CRM
10.0
Salesmate

CRM Project Management

1CRM
9.7
Salesmate
10.0
Task management
1CRM
9.0
Salesmate
10.0
Billing and invoicing management
1CRM
10.0
Salesmate
Reporting
1CRM
10.0
Salesmate
10.0

CRM Reporting & Analytics

1CRM
9.0
Salesmate
9.0
Forecasting
1CRM
8.0
Salesmate
Pipeline visualization
1CRM
9.0
Salesmate
8.0
Customizable reports
1CRM
10.0
Salesmate
10.0

Customization

1CRM
8.5
Salesmate
9.5
Custom fields
1CRM
8.0
Salesmate
10.0
Custom objects
1CRM
8.0
Salesmate
Scripting environment
1CRM
9.0
Salesmate
API for custom integration
1CRM
9.0
Salesmate
9.0

Security

1CRM
8.5
Salesmate
10.0
Single sign-on capability
1CRM
8.0
Salesmate
10.0
Role-based user permissions
1CRM
9.0
Salesmate
10.0

Social CRM

1CRM
7.5
Salesmate
Social data
1CRM
7.0
Salesmate
Social engagement
1CRM
8.0
Salesmate

Integrations with 3rd-party Software

1CRM
9.5
Salesmate
9.0
Marketing automation
1CRM
9.0
Salesmate
9.0
Compensation management
1CRM
10.0
Salesmate

Platform

1CRM
9.0
Salesmate
9.0
Mobile access
1CRM
9.0
Salesmate
9.0

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Salesmate

  • Pipeline customization including custom fields
  • Two way email integration & click to call feature
  • Incredible customer service
  • Always looking to improve the product
  • Excellent price per user in comparison to some of the other tools available and other tools we've leveraged in the past.
Matthew Gehrman | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

Salesmate

  • The ability to switch between deals directly from within the deal itself
  • Load time could be improved however we have at any given time 180 + leads in the pipe
  • Ability to separate user rights per pipeline, i.e. having two separate team pipelines and each team can only see their leads.
Matthew Gehrman | TrustRadius Reviewer

Likelihood to Renew

1CRM

No score
No answers yet
No answers on this topic

Salesmate

Salesmate 10.0
Based on 1 answer
Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
Matthew Gehrman | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Salesmate

Salesmate has a lot of similar features and functionality but where I feel they differ the most is the customer service, new feature integration, and a team that actually wants to develop the perfect pipeline management tool. Not only are they more competitive on the overpricing structure but I'm confident we'll be able to continue scaling with Salesmate as we grow the team
Matthew Gehrman | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Salesmate

  • Making the switch to Salesmate has saved us a fair amount from our prior service where we had to pay for all the additional features we wanted, whereas Salesmate includes it right out the gate.
  • By utilizing this tool we're able to stay on top of the sales cycle and overall lead flow which directly impacts our bottom line.
  • In terms of ROI if you work the system and utilize the tool as it should then you will make sales.
Matthew Gehrman | TrustRadius Reviewer

Screenshots

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Salesmate

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

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