3dcart vs Salesforce Commerce Cloud | TrustRadius

What users are saying about

Score 7.2 out of 10

Based on 8 reviews and ratings

Score 8.6 out of 10

Based on 131 reviews and ratings

Feature Rating Comparison

3dcart

7.3

Salesforce Commerce Cloud

8.6

Product catalog & listings

8.0

8.8

Product management

8.0

8.8

Bulk product upload

10.0

8.6

Branding

7.0

8.7

Mobile storefront

7.0

8.5

Product variations

8.0

8.4

Website integration

5.0

9.4

Visual customization

8.0

8.6

CMS

5.0

7.9

3dcart

8.0

Salesforce Commerce Cloud

8.6

Checkout user experience

8.0

8.8

Abandoned cart recovery

—

8.4

3dcart

9.0

Salesforce Commerce Cloud

8.8

eCommerce security

9.0

8.8

3dcart

8.0

Salesforce Commerce Cloud

8.7

Promotions & discounts

8.0

8.8

Personalized recommendations

7.0

8.7

SEO

9.0

8.6

3dcart

6.8

Salesforce Commerce Cloud

8.7

Order processing

8.0

8.9

Inventory management

5.0

8.4

Shipping

7.0

9.1

Custom functionality

7.0

8.4

Multi-site management

—

9.0

Pros

SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
Media uploads - Media uploads are quick and simple and the uploader always works.

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Owner

Snowsports Marketing GroupMarketing and Advertising, 1-10 employees

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Raised our Marketing Reach by 30%
Allowed us to adequately gauge social media reach
Increased our sales by 20%
Extreme scalability.

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Michael Diaz-Suarez

Help Desk Specialist

GetronicsConsumer Goods, 10,001+ employees

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Cons

3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.

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Owner

Snowsports Marketing GroupMarketing and Advertising, 1-10 employees

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The setup could be easier for our users.

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CEO

Indirap ProductionsMedia Production, 11-50 employees

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Likelihood to Renew

No score

No answers yet

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.

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Owner

HOCOA North AtlantaConsumer Services, 1-10 employees

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Salesforce Commerce Cloud 7.8

Based on 10 answers

Personally, I am not aware of Demandware's feature roadmap for the next 2-3 years. Bringing this awareness to the industry will help boost confidence.

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ASHISH PACHAURI

Director of Retail/Omni-Channel-IT

Cole HaanRetail, 1001-5000 employees

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Usability

No score

No answers yet

No answers on this topic

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Salesforce Commerce Cloud 8.0

Based on 2 answers

Overall it's going great. Hoping it can reach very good heights soon.

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Verified User

Team Lead in Engineering

Computer Software Company, 201-500 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

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Salesforce Commerce Cloud 8.0

Based on 1 answer

We have only had one instance where the platform went down in the time we have been using it.

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Jeremiah Graham, MBA

Web Manager, Oreck.com

TTI Floor Care North AmericaConsumer Goods, 501-1000 employees

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Support

No score

No answers yet

No answers on this topic

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Salesforce Commerce Cloud 9.0

Based on 3 answers

They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.

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Peter Kowalczyk

Sr. Software Engineer

LiveAreaLabsMarketing and Advertising, 51-200 employees

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In-Person Training

No score

No answers yet

No answers on this topic

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Salesforce Commerce Cloud 8.0

Based on 1 answer

The in-person training was thorough. Trainer was pretty dry, but covered everything really well.

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Jeremiah Graham, MBA

Web Manager, Oreck.com

TTI Floor Care North AmericaConsumer Goods, 501-1000 employees

View all 1 answers on this topic

Implementation

No score

No answers yet

No answers on this topic

Ask the community to sound off

Salesforce Commerce Cloud 8.0

Based on 2 answers

Implementation went fairly smoothly.

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Jeremiah Graham, MBA

Web Manager, Oreck.com

TTI Floor Care North AmericaConsumer Goods, 501-1000 employees

View all 2 answers on this topic

Alternatives Considered

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.

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Owner

Snowsports Marketing GroupMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

We selected Salesforce Commerce Cloud because of the plugin options the system has with other SAAS based products and marketing campaigns that we use. We like it for the fact that we can plug and play into multiple systems and it is easy to use from a functional working perspective.

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CEO

Indirap ProductionsMedia Production, 11-50 employees

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Return on Investment

3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.

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Owner

Snowsports Marketing GroupMarketing and Advertising, 1-10 employees

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Well, I'm not really the person to answer this question but I know that our entire workforce is now using it and so far what I'm hearing is positive.
For my particular team, it provides us with the numbers we need.

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Verified User

Administrator in Corporate

Hospital & Health Care Company, 201-500 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

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