What users are saying about

3dcart

6 Ratings

Salesforce Commerce Cloud

Top Rated
87 Ratings

3dcart

6 Ratings
Score 7.1 out of 101

Salesforce Commerce Cloud

Top Rated
87 Ratings
Score 8.1 out of 101

Add comparison

Likelihood to Recommend

3dcart

3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.
Tracy Beers profile photo

Salesforce Commerce Cloud

SFCC is a robust, reliable platform for businesses requiring a cloud-based solution that requires limited development and upkeep. Challenges do come with SFCC should you require heavy customisation.
Gareth Beer profile photo

Feature Rating Comparison

Online Storefront

3dcart
7.3
Salesforce Commerce Cloud
7.4
Product catalog & listings
3dcart
8.0
Salesforce Commerce Cloud
6.9
Product management
3dcart
8.0
Salesforce Commerce Cloud
7.7
Bulk product upload
3dcart
10.0
Salesforce Commerce Cloud
8.1
Branding
3dcart
7.0
Salesforce Commerce Cloud
7.8
Mobile storefront
3dcart
7.0
Salesforce Commerce Cloud
7.4
Product variations
3dcart
8.0
Salesforce Commerce Cloud
7.1
Website integration
3dcart
5.0
Salesforce Commerce Cloud
8.5
Visual customization
3dcart
8.0
Salesforce Commerce Cloud
6.7
CMS
3dcart
5.0
Salesforce Commerce Cloud
6.0

Online Shopping Cart

3dcart
8.0
Salesforce Commerce Cloud
6.3
Checkout user experience
3dcart
8.0
Salesforce Commerce Cloud
6.5
Abandoned cart recovery
3dcart
Salesforce Commerce Cloud
6.2

Online Payment System

3dcart
9.0
Salesforce Commerce Cloud
7.2
eCommerce security
3dcart
9.0
Salesforce Commerce Cloud
7.2

eCommerce Marketing

3dcart
8.0
Salesforce Commerce Cloud
7.2
Promotions & discounts
3dcart
8.0
Salesforce Commerce Cloud
6.5
Personalized recommendations
3dcart
7.0
Salesforce Commerce Cloud
7.3
SEO
3dcart
9.0
Salesforce Commerce Cloud
7.6

eCommerce Business Management

3dcart
6.8
Salesforce Commerce Cloud
7.2
Order processing
3dcart
8.0
Salesforce Commerce Cloud
7.0
Inventory management
3dcart
5.0
Salesforce Commerce Cloud
7.6
Shipping
3dcart
7.0
Salesforce Commerce Cloud
6.9
Custom functionality
3dcart
7.0
Salesforce Commerce Cloud
6.9
Multi-site management
3dcart
Salesforce Commerce Cloud
7.7

Pros

  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
Tracy Beers profile photo
  • Demandware business manager features a very robust set of options to accomplish many merchandising and content tasks out of the box. For typical retailers, there are usually very simple ways to accomplish common tasks.
  • The ability to schedule content and tie unique content to session data is particularly useful and fully featured.
  • Many features that would typically be missing from a home-grown CMS and would require development are included in business manager and easily controlled by marketers.
William Van Fleet profile photo

Cons

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers profile photo
  • The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
  • A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
  • Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
William Van Fleet profile photo

Likelihood to Renew

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans profile photo
Salesforce Commerce Cloud7.8
Based on 10 answers
We are most likely to renew our use of demandware because of the commitment and investment our company has made to this point and the amount of revenue at stake.
Bill Saffold profile photo

Usability

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud8.0
Based on 2 answers
Overall it's going great. Hoping it can reach very good heights soon.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud8.0
Based on 1 answer
We have only had one instance where the platform went down in the time we have been using it.
Jeremiah Graham, MBA profile photo

Support

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud9.0
Based on 3 answers
They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
Peter Kowalczyk profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud8.0
Based on 1 answer
The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
Jeremiah Graham, MBA profile photo

Implementation

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud8.0
Based on 2 answers
Implementation went fairly smoothly.
Jeremiah Graham, MBA profile photo

Alternatives Considered

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Tracy Beers profile photo
Selection of Demandware happened prior to I joined the company.
ASHISH PACHAURI profile photo

Return on Investment

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
Tracy Beers profile photo
  • Efficiency in managing products and promotions
Bill Saffold profile photo

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Salesforce Commerce Cloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details