What users are saying about

3dcart

6 Ratings

Salesforce Commerce Cloud

Top Rated
84 Ratings

3dcart

6 Ratings
Score 7.1 out of 101

Salesforce Commerce Cloud

Top Rated
84 Ratings
Score 8.1 out of 101

Add comparison

Likelihood to Recommend

3dcart

3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.

Salesforce Commerce Cloud

If you need a tracking solution, Salesforce Cloud is the way to go. It's powerful, I wouldn't recommend another solution on the market over this one.

Feature Rating Comparison

Online Storefront

3dcart
7.3
Salesforce Commerce Cloud
7.4
Product catalog & listings
3dcart
8.0
Salesforce Commerce Cloud
7.0
Product management
3dcart
8.0
Salesforce Commerce Cloud
7.7
Bulk product upload
3dcart
10.0
Salesforce Commerce Cloud
8.2
Branding
3dcart
7.0
Salesforce Commerce Cloud
7.8
Mobile storefront
3dcart
7.0
Salesforce Commerce Cloud
7.4
Product variations
3dcart
8.0
Salesforce Commerce Cloud
7.2
Website integration
3dcart
5.0
Salesforce Commerce Cloud
8.6
Visual customization
3dcart
8.0
Salesforce Commerce Cloud
6.8
CMS
3dcart
5.0
Salesforce Commerce Cloud
6.0

Online Shopping Cart

3dcart
8.0
Salesforce Commerce Cloud
6.3
Checkout user experience
3dcart
8.0
Salesforce Commerce Cloud
6.5
Abandoned cart recovery
3dcart
Salesforce Commerce Cloud
6.2

Online Payment System

3dcart
9.0
Salesforce Commerce Cloud
7.2
eCommerce security
3dcart
9.0
Salesforce Commerce Cloud
7.2

eCommerce Marketing

3dcart
8.0
Salesforce Commerce Cloud
7.2
Promotions & discounts
3dcart
8.0
Salesforce Commerce Cloud
6.6
Personalized recommendations
3dcart
7.0
Salesforce Commerce Cloud
7.4
SEO
3dcart
9.0
Salesforce Commerce Cloud
7.6

eCommerce Business Management

3dcart
6.8
Salesforce Commerce Cloud
7.2
Order processing
3dcart
8.0
Salesforce Commerce Cloud
7.0
Inventory management
3dcart
5.0
Salesforce Commerce Cloud
7.6
Shipping
3dcart
7.0
Salesforce Commerce Cloud
7.0
Custom functionality
3dcart
7.0
Salesforce Commerce Cloud
6.9
Multi-site management
3dcart
Salesforce Commerce Cloud
7.7

Pros

  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
  • Tracking the lifecycle of a lead
  • Managing an opportunity
  • Reporting

Cons

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
  • Middleware - would be great to have an all in one solution that incorporates an order management solution.
  • CMS - would be nice to have a content managment solution native to the platform so you didn't have to use a front end developer to put up EVERY banner - maybe you could identify certain content slots that can be edited and changed on the fly by a brand team
  • Speed - in the staging environment the sites run VERY slow. the interface to work in (business manager) is also VERY slow.

Likelihood to Renew

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Salesforce Commerce Cloud7.8
Based on 10 answers
We are most likely to renew our use of demandware because of the commitment and investment our company has made to this point and the amount of revenue at stake.

Usability

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud8.0
Based on 2 answers
Overall it's going great. Hoping it can reach very good heights soon.

Reliability and Availability

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud8.0
Based on 1 answer
We have only had one instance where the platform went down in the time we have been using it.

Support

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud9.0
Based on 3 answers
The support team assistance is always a great help for developers as well retailers in any case to control the things to not lead into problems.

In-Person Training

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud8.0
Based on 1 answer
The in-person training was thorough. Trainer was pretty dry, but covered everything really well.

Implementation

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud8.0
Based on 2 answers
Implementation went fairly smoothly.

Alternatives Considered

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Salesforce Commerce Cloud was more adaptable and required less overhead.

Return on Investment

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
  • I believe that with the team that we have in place, that we are able to work within the nuances of what Demandware presents, and it has allowed us to definitely improve our product merchandising plan. It has also given us some tools that allow our sales agents to provide the best customer service.

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Salesforce Commerce Cloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details