What users are saying about
24 Ratings
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Top Rated
204 Ratings
24 Ratings
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Score 8 out of 101

Infusionsoft by Keap

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Top Rated
204 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101

Likelihood to Recommend

7Sheep

I use 7Sheep for marketing as a sales person. This works well for me as a single user. I do not think I could use the software together with my colleagues. Although we could have separated lists the access rights might not fit our use case. It has a strong marketing focus and cannot replace a full CRM system.
Martin Dr. Leute profile photo

Infusionsoft by Keap

Infusionsoft excels with small business. It really tries hard to represent the small business community. If you are a small business, there is a good chance it will work well for you. If you are a part of a medium or large business, however, just think twice about it and consider other options first.
Johnathan Speakman profile photo

Feature Rating Comparison

Email & Online Marketing

7Sheep
7.3
Infusionsoft by Keap
WYSIWYG email editor
7Sheep
8.3
Infusionsoft by Keap
Dynamic content
7Sheep
6.9
Infusionsoft by Keap
Ability to test dynamic content
7Sheep
5.9
Infusionsoft by Keap
Landing pages
7Sheep
6.6
Infusionsoft by Keap
A/B testing
7Sheep
6.3
Infusionsoft by Keap
Mobile optimization
7Sheep
7.8
Infusionsoft by Keap
Email deliverability
7Sheep
8.4
Infusionsoft by Keap
List management
7Sheep
7.9
Infusionsoft by Keap
Triggered drip sequences
7Sheep
7.6
Infusionsoft by Keap

Lead Management

7Sheep
7.4
Infusionsoft by Keap
Lead nurturing
7Sheep
8.0
Infusionsoft by Keap
Lead scoring and grading
7Sheep
6.6
Infusionsoft by Keap
Data quality management
7Sheep
7.8
Infusionsoft by Keap
Automated sales alerts and tasks
7Sheep
7.1
Infusionsoft by Keap

Campaign Management

7Sheep
8.6
Infusionsoft by Keap
Calendaring
7Sheep
9.1
Infusionsoft by Keap
Event/webinar marketing
7Sheep
8.0
Infusionsoft by Keap

Social Media Marketing

7Sheep
8.3
Infusionsoft by Keap
Social sharing and campaigns
7Sheep
8.3
Infusionsoft by Keap
Social profile integration
7Sheep
8.3
Infusionsoft by Keap

Reporting & Analytics

7Sheep
6.8
Infusionsoft by Keap
Dashboards
7Sheep
6.4
Infusionsoft by Keap
Standard reports
7Sheep
6.4
Infusionsoft by Keap
Custom reports
7Sheep
7.6
Infusionsoft by Keap

Platform & Infrastructure

7Sheep
7.6
Infusionsoft by Keap
API
7Sheep
8.5
Infusionsoft by Keap
Role-based workflow & approvals
7Sheep
6.8
Infusionsoft by Keap
Customizability
7Sheep
7.8
Infusionsoft by Keap
Integration with Salesforce.com
7Sheep
7.3
Infusionsoft by Keap

Sales Force Automation

7Sheep
Infusionsoft by Keap
7.6
Customer data management / contact management
7Sheep
Infusionsoft by Keap
8.1
Workflow management
7Sheep
Infusionsoft by Keap
7.4
Opportunity management
7Sheep
Infusionsoft by Keap
7.5
Integration with email client (e.g., Outlook or Gmail)
7Sheep
Infusionsoft by Keap
7.5
Quote & order management
7Sheep
Infusionsoft by Keap
6.8
Interaction tracking
7Sheep
Infusionsoft by Keap
8.1

Marketing Automation

7Sheep
Infusionsoft by Keap
8.5
Lead management
7Sheep
Infusionsoft by Keap
8.2
Email marketing
7Sheep
Infusionsoft by Keap
8.7

CRM Project Management

7Sheep
Infusionsoft by Keap
7.3
Task management
7Sheep
Infusionsoft by Keap
7.4
Billing and invoicing management
7Sheep
Infusionsoft by Keap
7.3
Reporting
7Sheep
Infusionsoft by Keap
7.1

CRM Reporting & Analytics

7Sheep
Infusionsoft by Keap
7.0
Pipeline visualization
7Sheep
Infusionsoft by Keap
7.0

Customization

7Sheep
Infusionsoft by Keap
8.2
Custom fields
7Sheep
Infusionsoft by Keap
8.1
Custom objects
7Sheep
Infusionsoft by Keap
8.8
API for custom integration
7Sheep
Infusionsoft by Keap
7.5

Platform

7Sheep
Infusionsoft by Keap
7.0
Mobile access
7Sheep
Infusionsoft by Keap
7.0

Security

7Sheep
Infusionsoft by Keap
8.1
Role-based user permissions
7Sheep
Infusionsoft by Keap
8.1

Pros

7Sheep

  • With an embedded form we capture leads on our website. These leads get a drip campaign.
  • After someone has signed up we store relevant details in 7Sheep via the API and start a drip campaign.
  • All users and leads get our newsletter and updates.
  • We have installed the 7Sheep tracking code on our website to get additional information about our leads.
Michael Kremmer profile photo

Infusionsoft by Keap

  • It is a pretty flexible system because of their tagging system. It allows you to group and segment your contacts very easily.
  • Their customer support is amazing! There are few companies whose customer support is as helpful as theirs has been to me. You can send support email tickets, do online chats with representatives, or you can give them a call and talk with a real person. They always do their best to help you.
  • They have many different tools that they integrate with, so you're almost guaranteed to be able to do anything you need to. If you can't find the right integration, the API is open for you to be able to use.
Johnathan Speakman profile photo

Cons

7Sheep

  • A Wordpress plugin is missing. This could make it easier to install the tracking code and to embed forms.
  • A payment module. If we could get donations directly in the tool we would not need to integrate our payment software.
  • The templates for mail merge need to be integrated via the 7Sheep support. Would love to do this on my own.
  • Easier synchronisation features with other applications.
Mario Siokola profile photo

Infusionsoft by Keap

  • I would love for there to be a timer device, this way you can track how much time you're actually using on the phone/drafting a document etc., and have it connected to billing.
  • Have more availability to connect to other software such as Goldmine and Abacus.
  • Better navigation bar on the page, it seems like I need it to move faster sometimes to keep up with me when I am going to a particular area. The drop down from the symbol would work better if it were just all the main nav bar.
  • Email blast will stop because of spam complaints from email servers. That is not to say that there are actually enough for that to happen. And some people have not even had the chance to receive the newsletter via email because of that! This is my BIGGEST frustration! If you send out an email blast for the first time, you can get it stopped and restart it once, but it only takes like 11 people out of 300 for the Infusion system to lock you out and you have to start over!
Rachel Campbell profile photo

Likelihood to Renew

7Sheep

7Sheep 8.2
Based on 3 answers
Because it's affordable and really useful to me as a freelancer - I don't see that changing anytime soon!
No photo available

Infusionsoft by Keap

Infusionsoft by Keap 1.2
Based on 34 answers
Infusionsoft gets easier and more efficient to use as you gain familiarity over time. Once you build the systems it is so easy to replicate the idea for new products or programs.
Ellen Butler profile photo

Usability

7Sheep

7Sheep 7.0
Based on 2 answers
It is easy to use and if I do have a problem or question I receive an answer almost immediately.
No photo available

Infusionsoft by Keap

Infusionsoft by Keap 5.2
Based on 11 answers
It is great but complicated to learn. There are a lot of things you have to figure out on your own in order to use the software like it was intended.
Josh Preece profile photo

Reliability and Availability

7Sheep

No score
No answers yet
No answers on this topic

Infusionsoft by Keap

Infusionsoft by Keap 8.8
Based on 5 answers
Haven't experienced any real issues with availability. Reliability is another deal.
Clifford Jones profile photo

Performance

7Sheep

No score
No answers yet
No answers on this topic

Infusionsoft by Keap

Infusionsoft by Keap 7.7
Based on 5 answers
OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
Clifford Jones profile photo

Support

7Sheep

7Sheep 8.2
Based on 3 answers
I seem to always talk to the same person and they've been very helpful and given support where needed.
No photo available

Infusionsoft by Keap

Infusionsoft by Keap 2.0
Based on 8 answers
Again there is so much online support that users can find on Infusionsoft. From the corporate website and call center, to users groups located around the country, and ICCs who provide online resources, coaching and more, finding support for Infusionsoft is an easy task!
Chris LeBrun, MBA, CFRE profile photo

In-Person Training

7Sheep

No score
No answers yet
No answers on this topic

Infusionsoft by Keap

Infusionsoft by Keap 8.6
Based on 5 answers
This training is taught often to the lowest common denominator so as to help as many customers of theirs as possible. We do the training and coaching and implementations for our clients. But clients who I know who have been to their training get trained well. The gap that can exist lies in you doing your part and really investing in using and building out the application.The training and education is only as good as your willingness to apply it.
Clifford Jones profile photo

Online Training

7Sheep

No score
No answers yet
No answers on this topic

Infusionsoft by Keap

Infusionsoft by Keap 9.5
Based on 5 answers
If you're willing to click and learn as you go, there are great resources for training including on page help and video.
Clifford Jones profile photo

Implementation

7Sheep

No score
No answers yet
No answers on this topic

Infusionsoft by Keap

Infusionsoft by Keap 8.0
Based on 8 answers
Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
Chris LeBrun, MBA, CFRE profile photo

Alternatives Considered

7Sheep

We needed something that was more than e-mail marketing; ideally also had some support in Europe, and that was affordable for a startup.
Angela Hawliczek profile photo

Infusionsoft by Keap

I personally prefer ACT over InfusionSoft, but I worked with ACT much longer and feel like it allows us to do many more customization details on the list than Infusionsoft does. However Infusionsoft has the email campaigns and ACT does not. So that gives the advantage to Infusionsoft. I feel like they both work great, but they both have flaws.
Josh Preece profile photo

Scalability

7Sheep

No score
No answers yet
No answers on this topic

Infusionsoft by Keap

Infusionsoft by Keap 2.0
Based on 1 answer
Pricing is user and email and function based. Way too many pay walls and not native function for scaling. It's scaleable with NASA level marketing automation talent you must pay to engage. Otherwise, it gets expensive quickly for scaling to a true small business, which is what they target. Over 25 users and you're screwed. Look at the competition first, evaluate what you really need for your business and start there. Keep it simple, build your cash flow and confidence in the people you hired to make this work and then scale. Don't get sucked into the dream that this thing will help you sell your book to millions and you get famous while hanging on your boat or whatever. Building a small business is hard enough. Adding software often adds complexity in order to successfully scale.
Clifford Jones profile photo

Return on Investment

7Sheep

  • We've certainly seen value-for-money - including moving from a free service such as MailChimp.
  • As we are in beta quantifying monetary value is not yet possible with sales.
  • We can nurture data more easily than with tools we were using before
  • Increased efficiency as leads stay up to date
Andrea Galizia profile photo

Infusionsoft by Keap

  • I think one of the biggest impacts has been seen in customer service. When you can deliver the right information on the right day to the right customer you have more satisfied customers!
  • Employee efficiency and effectiveness is another positive impact. Without automation, too many tasks are put in the hands of employees to accomplish manually. While automation takes the negative aspect of the human element out of the picture, Infusionsoft allows messaging to still have a personal touch.
Chris LeBrun, MBA, CFRE profile photo

Pricing Details

7Sheep

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

7Sheep Editions & Modules

7Sheep
Edition
Entrepreneur
$591
Small Team
$2492
Business
$3893
Enterprise
4
1. Single User
2. Per month, up to 5 Users
3. Per month, up to 10 users
4. Above 10 users
Additional Pricing Details

Infusionsoft by Keap

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$499*
1.  prerequisite for all new customers

Infusionsoft by Keap Editions & Modules

Infusionsoft by Keap
Edition
Premium
$3991
Basic
$1991
Plus
$2991
1. per month
Additional Pricing Details
Work with a coach to start using our software successfully. Select a package that aligns with your business goals. This on-boarding service is a prerequisite for all new customers, and include one-on-one coaching and training resources. The one-time free price ranges from $499 to $1,999

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