What users are saying about
24 Ratings
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Top Rated
204 Ratings
24 Ratings
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Score 8 out of 101

Infusionsoft by Keap

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Top Rated
204 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.7 out of 101

Likelihood to Recommend

7Sheep

I think 7Sheep is especially important for organizations who need flexibility in translating and adapting their communications for an international target group. Being able to send out mailings and set forms up in multiple languages is very useful and in some cases necessary. Also, 7Sheep is great if you want to track how people are responding to your mailings. For example, do they open the mailings? If so, what do they click?
No photo available

Infusionsoft by Keap

Infusionsoft excels with small business. It really tries hard to represent the small business community. If you are a small business, there is a good chance it will work well for you. If you are a part of a medium or large business, however, just think twice about it and consider other options first.
Johnathan Speakman profile photo

Feature Rating Comparison

Email & Online Marketing

7Sheep
7.3
Infusionsoft by Keap
WYSIWYG email editor
7Sheep
8.3
Infusionsoft by Keap
Dynamic content
7Sheep
6.9
Infusionsoft by Keap
Ability to test dynamic content
7Sheep
5.9
Infusionsoft by Keap
Landing pages
7Sheep
6.6
Infusionsoft by Keap
A/B testing
7Sheep
6.3
Infusionsoft by Keap
Mobile optimization
7Sheep
7.8
Infusionsoft by Keap
Email deliverability
7Sheep
8.4
Infusionsoft by Keap
List management
7Sheep
7.9
Infusionsoft by Keap
Triggered drip sequences
7Sheep
7.6
Infusionsoft by Keap

Lead Management

7Sheep
7.4
Infusionsoft by Keap
Lead nurturing
7Sheep
8.0
Infusionsoft by Keap
Lead scoring and grading
7Sheep
6.6
Infusionsoft by Keap
Data quality management
7Sheep
7.8
Infusionsoft by Keap
Automated sales alerts and tasks
7Sheep
7.1
Infusionsoft by Keap

Campaign Management

7Sheep
8.6
Infusionsoft by Keap
Calendaring
7Sheep
9.1
Infusionsoft by Keap
Event/webinar marketing
7Sheep
8.0
Infusionsoft by Keap

Social Media Marketing

7Sheep
8.3
Infusionsoft by Keap
Social sharing and campaigns
7Sheep
8.3
Infusionsoft by Keap
Social profile integration
7Sheep
8.3
Infusionsoft by Keap

Reporting & Analytics

7Sheep
6.8
Infusionsoft by Keap
Dashboards
7Sheep
6.4
Infusionsoft by Keap
Standard reports
7Sheep
6.4
Infusionsoft by Keap
Custom reports
7Sheep
7.6
Infusionsoft by Keap

Platform & Infrastructure

7Sheep
7.6
Infusionsoft by Keap
API
7Sheep
8.5
Infusionsoft by Keap
Role-based workflow & approvals
7Sheep
6.8
Infusionsoft by Keap
Customizability
7Sheep
7.8
Infusionsoft by Keap
Integration with Salesforce.com
7Sheep
7.3
Infusionsoft by Keap

Sales Force Automation

7Sheep
Infusionsoft by Keap
7.6
Customer data management / contact management
7Sheep
Infusionsoft by Keap
8.2
Workflow management
7Sheep
Infusionsoft by Keap
7.4
Opportunity management
7Sheep
Infusionsoft by Keap
7.5
Integration with email client (e.g., Outlook or Gmail)
7Sheep
Infusionsoft by Keap
7.5
Quote & order management
7Sheep
Infusionsoft by Keap
6.8
Interaction tracking
7Sheep
Infusionsoft by Keap
8.2

Marketing Automation

7Sheep
Infusionsoft by Keap
8.5
Lead management
7Sheep
Infusionsoft by Keap
8.3
Email marketing
7Sheep
Infusionsoft by Keap
8.8

CRM Project Management

7Sheep
Infusionsoft by Keap
7.3
Task management
7Sheep
Infusionsoft by Keap
7.4
Billing and invoicing management
7Sheep
Infusionsoft by Keap
7.3
Reporting
7Sheep
Infusionsoft by Keap
7.2

CRM Reporting & Analytics

7Sheep
Infusionsoft by Keap
6.9
Pipeline visualization
7Sheep
Infusionsoft by Keap
6.9

Customization

7Sheep
Infusionsoft by Keap
8.2
Custom fields
7Sheep
Infusionsoft by Keap
8.1
Custom objects
7Sheep
Infusionsoft by Keap
8.9
API for custom integration
7Sheep
Infusionsoft by Keap
7.6

Platform

7Sheep
Infusionsoft by Keap
7.0
Mobile access
7Sheep
Infusionsoft by Keap
7.0

Security

7Sheep
Infusionsoft by Keap
8.2
Role-based user permissions
7Sheep
Infusionsoft by Keap
8.2

Pros

7Sheep

  • When preparing an event, 7Sheep takes care of pretty much everything you need to select, inform, and register participants, as well as prepare materials for the events, such as name badges and signature lists.
  • We also use 7Sheep for reporting on communications activities.
  • 7Sheep allows you to build simple or complex forms and questionnaires which we use both for events and independent surveys.
  • The drag and drop HTML editor makes things look good without a lot of extra effort.
No photo available

Infusionsoft by Keap

  • Marketing automation. I have not found another software or service that can compare in the complete automation of a marketing campaign. There is nothing I can't do by either utilizing Infusionsoft's built in marketing, or using the API connections to integrate with 3rd parties.
  • Infusionsoft's API gives access to nearly every table in Infusionsoft's database that I would ever need to edit, giving me the ability to integrate with nearly any other system.
Nicholas Kouvatsos profile photo

Cons

7Sheep

  • The personalized tags cannot be accessed from the menu/page you create your emails. I get around this by opening two windows, but in the future this might be an improvement.
  • I needed to create custom reports in order to get the overview on the campaigns that I needed. More generic reporting would be a useful feature.
  • I would like to be able to duplicate e-mail campaigns across different activities/databases. I could set up a mailing template for this but sometimes it would be good to be able to just re-create a particular campaign that we received a good response to for another, entirely different, activity.
Brian Lee profile photo

Infusionsoft by Keap

  • E-mail. Although they have an excellent, easy-to-use e-mail builder, inbox deliverability is suspect. Although my messages always arrive, they often arrive in the spam folder if I'm mailing to a large number of people on my list at once. Automated e-mails that are part of a campaign generally make it to the inbox, because they're being sent to only a handful of people who have reached that step of the campaign on that day. But we are forced to use a 3rd party e-mail provider, whose sole service is to send e-mail, to send our large e-mail blasts. Luckily, Infusionsoft's campaign builder makes it easy to integrate with any 3rd party service provider, so we're still able to automate large blasts.
  • Size. Infusionsoft is built for small businesses. They're not shy about admitting they focus on small business, sometimes ignoring the needs of medium to large businesses. I find that we may be starting to outgrow Infusionsoft in some areas, which scares me, because I don't think I'll be able to find a comparable solution to meet our needs.
  • API Throttling. This goes back to Infusionsoft focusing on small businesses. Infusionsoft has throttling on their API limiting any one business to a bank of 10,000 API calls, which recovers at a rate of 2 API calls per second. This forces developers to program efficiently to minimize API calls, which sometimes requires inefficient coding to pull out as much data as one can in one call instead of making several smaller calls for significantly less data. For example, I may need a list of Contacts and their addresses that purchased a certain product yesterday. *Normally*, I would make a call to the table that stores items ordered and gather the Order Id's that match the product on that date. This may return say 10 orders. That's one API call. Then, I'd go to the order table and make a call for each Order ID to get the Contact Id's. That's 10 more API calls. Then I'd go to the Contacts table and make a call for each Contact ID to get the name and address. That's another 10 API calls, for a total of 21 calls giving me just the minimal data I need. In Infusionsoft world, we need to think differently. *Instead*, I'd make the same initial call to the order items table. Then I'd make a single call to the order table to pull all of the orders that came in on that date, which may be 500+ orders. So only one additional call to the API instead of 10, but I'm receiving much more data than I need. Then I compare that data on my end to the data I already pulled to get my 10 order IDs. I do a single call to the Contact table for all the contacts that were created yesterday, which may be 800+, and maybe 6 of my 10 contact ID's will have been created on that date (because it was their first order), but then I still have to make 4 additional calls for the repeat customers that weren't created on the same date as their order date. So I've brought my API calls down from 21 calls to 6 calls, but I'm now working with 800+ contact records, 500+ order records, and 10 order item records, instead of 10 of each. Some developers have resorted to backing up all the tables they can daily, to a cached database to stay under the API limits, which cannot be increased, even if you're willing to pay more. And then, even with conservative API calling, some business needs will outgrow the limits.
Nicholas Kouvatsos profile photo

Likelihood to Renew

7Sheep

7Sheep 8.2
Based on 3 answers
Because it's affordable and really useful to me as a freelancer - I don't see that changing anytime soon!
No photo available

Infusionsoft by Keap

Infusionsoft by Keap 1.2
Based on 34 answers
I give Infusionsoft a 7 out of 10 because it really is a good and deep tool. Next time we're in the market for an email automation tool I believe we will start at a tool with a lower price point until we can feel out our needs. When our email marketing volume increases into the 10-30k per month the sophistication Infusionsoft brings to the table will be much more valuable.
Mark Jensen profile photo

Usability

7Sheep

7Sheep 7.0
Based on 2 answers
It is easy to use and if I do have a problem or question I receive an answer almost immediately.
No photo available

Infusionsoft by Keap

Infusionsoft by Keap 5.1
Based on 11 answers
Infusionsoft is certainly powerful enough to do anything you need it to do and for the average computer-user it should be easy to figure out. Anyone who has used other CRMs should have no problem adapting to Infusionsoft.
Chris LeBrun, MBA, CFRE profile photo

Reliability and Availability

7Sheep

No score
No answers yet
No answers on this topic

Infusionsoft by Keap

Infusionsoft by Keap 8.8
Based on 5 answers
Haven't experienced any real issues with availability. Reliability is another deal.
Clifford Jones profile photo

Performance

7Sheep

No score
No answers yet
No answers on this topic

Infusionsoft by Keap

Infusionsoft by Keap 7.7
Based on 5 answers
OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
Clifford Jones profile photo

Support

7Sheep

7Sheep 8.2
Based on 3 answers
I seem to always talk to the same person and they've been very helpful and given support where needed.
No photo available

Infusionsoft by Keap

Infusionsoft by Keap 2.0
Based on 8 answers
It may be easy to get someone on chat or phone for which I give these guys credit. But this does not mean you will get the answers you want or like. It's a buggy system. Why? Because it's all in one. The CRM is decent. The cart a joke. The email editor laughable. Affiliate partner function serves a huge business risk unless programmed by a NASA level consultant for which you can and must pay dearly. There are just too many bugs overall.
Clifford Jones profile photo

In-Person Training

7Sheep

No score
No answers yet
No answers on this topic

Infusionsoft by Keap

Infusionsoft by Keap 8.6
Based on 5 answers
This training is taught often to the lowest common denominator so as to help as many customers of theirs as possible. We do the training and coaching and implementations for our clients. But clients who I know who have been to their training get trained well. The gap that can exist lies in you doing your part and really investing in using and building out the application.The training and education is only as good as your willingness to apply it.
Clifford Jones profile photo

Online Training

7Sheep

No score
No answers yet
No answers on this topic

Infusionsoft by Keap

Infusionsoft by Keap 9.5
Based on 5 answers
If you're willing to click and learn as you go, there are great resources for training including on page help and video.
Clifford Jones profile photo

Implementation

7Sheep

No score
No answers yet
No answers on this topic

Infusionsoft by Keap

Infusionsoft by Keap 8.0
Based on 8 answers
Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
Chris LeBrun, MBA, CFRE profile photo

Alternatives Considered

7Sheep

A normal email client does not support automation.
No photo available

Infusionsoft by Keap

Price, support, API and we were able to do a proof of concept, which allowed us to finally land on Infusionsoft.
Sean Conyette profile photo

Scalability

7Sheep

No score
No answers yet
No answers on this topic

Infusionsoft by Keap

Infusionsoft by Keap 2.0
Based on 1 answer
Pricing is user and email and function based. Way too many pay walls and not native function for scaling. It's scaleable with NASA level marketing automation talent you must pay to engage. Otherwise, it gets expensive quickly for scaling to a true small business, which is what they target. Over 25 users and you're screwed. Look at the competition first, evaluate what you really need for your business and start there. Keep it simple, build your cash flow and confidence in the people you hired to make this work and then scale. Don't get sucked into the dream that this thing will help you sell your book to millions and you get famous while hanging on your boat or whatever. Building a small business is hard enough. Adding software often adds complexity in order to successfully scale.
Clifford Jones profile photo

Return on Investment

7Sheep

  • Our newsletter is now more effective.
  • We now know what our contacts are interested in as I see which pages they are visiting on my website. This helps in the sales process.
  • I needed some time to get used to using another tool in sales and marketing. But the additional insight is worth the effort.
Haider Shnawa profile photo

Infusionsoft by Keap

  • Positive revenue in the last two years. It has added approx 2.7 million in additional revenue in the past 2 years. This is a huge ROI for us
  • Ability to effectively utilize email marketing to engage, SEO and PPC leads to increase conversion
  • Lead scoring to ID highest converting leads and save resources and labor spend, by prioritizing follow up and enhanced decision making on the type of follow up.
Sean Conyette profile photo

Pricing Details

7Sheep

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

7Sheep Editions & Modules

7Sheep
Edition
Entrepreneur
$591
Small Team
$2492
Business
$3893
Enterprise
4
1. Single User
2. Per month, up to 5 Users
3. Per month, up to 10 users
4. Above 10 users
Additional Pricing Details

Infusionsoft by Keap

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$499*
1.  prerequisite for all new customers

Infusionsoft by Keap Editions & Modules

Infusionsoft by Keap
Edition
Premium
$3991
Basic
$1991
Plus
$2991
1. per month
Additional Pricing Details
Work with a coach to start using our software successfully. Select a package that aligns with your business goals. This on-boarding service is a prerequisite for all new customers, and include one-on-one coaching and training resources. The one-time free price ranges from $499 to $1,999

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