What users are saying about
24 Ratings
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Top Rated
340 Ratings
24 Ratings
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Score 8 out of 100

Keap

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Top Rated
340 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Feature Set Ratings

  • 7Sheep ranks higher in 4 feature sets: Email & Online Marketing, Campaign Management, Social Media Marketing, Platform & Infrastructure
  • Keap (formerly Infusionsoft) ranks higher in 2 feature sets: Lead Management, Reporting & Analytics

Email & Online Marketing

7.3

7Sheep

73%
6.8

Keap

68%
7Sheep ranks higher in 6/9 features

WYSIWYG email editor

8.3
83%
21 Ratings
7.7
77%
49 Ratings

Dynamic content

6.9
69%
16 Ratings
5.9
59%
46 Ratings

Ability to test dynamic content

5.9
59%
14 Ratings
2.0
20%
14 Ratings

Landing pages

6.6
66%
16 Ratings
7.1
71%
113 Ratings

A/B testing

6.3
63%
5 Ratings
6.0
60%
9 Ratings

Mobile optimization

7.8
78%
20 Ratings
6.8
68%
105 Ratings

Email deliverability reporting

8.4
84%
42 Ratings
8.2
82%
174 Ratings

List management

7.9
79%
21 Ratings
8.7
87%
125 Ratings

Triggered drip sequences

7.6
76%
17 Ratings
8.6
86%
48 Ratings

Lead Management

7.4

7Sheep

74%
7.9

Keap

79%
Keap (formerly Infusionsoft) ranks higher in 3/4 features

Lead nurturing

8.0
80%
16 Ratings
8.5
85%
124 Ratings

Lead scoring and grading

6.6
66%
5 Ratings
6.9
69%
110 Ratings

Data quality management

7.8
78%
20 Ratings
7.1
71%
111 Ratings

Automated sales alerts and tasks

7.1
71%
16 Ratings
9.1
91%
117 Ratings

Campaign Management

8.6

7Sheep

86%
7.6

Keap

76%
7Sheep ranks higher in 2/2 features

Calendaring

9.1
91%
1 Rating
8.2
82%
72 Ratings

Event/webinar marketing

8.0
80%
10 Ratings
7.0
70%
13 Ratings

Social Media Marketing

8.3

7Sheep

83%
4.5

Keap

45%
7Sheep ranks higher in 2/2 features

Social sharing and campaigns

8.3
83%
2 Ratings
4.9
49%
14 Ratings

Social profile integration

8.3
83%
2 Ratings
4.0
40%
14 Ratings

Reporting & Analytics

6.8

7Sheep

68%
7.2

Keap

72%
Keap (formerly Infusionsoft) ranks higher in 2/3 features

Dashboards

6.4
64%
20 Ratings
6.5
65%
54 Ratings

Standard reports

6.4
64%
21 Ratings
7.9
79%
123 Ratings

Custom reports

7.6
76%
12 Ratings
7.2
72%
114 Ratings

Platform & Infrastructure

7.6

7Sheep

76%
6.2

Keap

62%
7Sheep ranks higher in 3/6 features

API

8.5
85%
10 Ratings
7.9
79%
105 Ratings

Role-based workflow & approvals

6.8
68%
13 Ratings
7.4
74%
91 Ratings

Customizability

7.8
78%
18 Ratings
7.0
70%
116 Ratings

Integration with Salesforce.com

7.3
73%
1 Rating
5.0
50%
4 Ratings

Integration with Microsoft Dynamics CRM

N/A
0 Ratings
5.0
50%
5 Ratings

Integration with SugarCRM

N/A
0 Ratings
5.0
50%
4 Ratings

Attribute Ratings

  • 7Sheep is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
  • Keap (formerly Infusionsoft) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.1

7Sheep

81%
22 Ratings
8.2

Keap

82%
186 Ratings

Likelihood to Renew

8.2

7Sheep

82%
3 Ratings
7.5

Keap

75%
38 Ratings

Usability

7.0

7Sheep

70%
2 Ratings
6.6

Keap

66%
21 Ratings

Availability

7Sheep

N/A
0 Ratings
9.1

Keap

91%
11 Ratings

Performance

7Sheep

N/A
0 Ratings
9.1

Keap

91%
11 Ratings

Support Rating

8.2

7Sheep

82%
6 Ratings
7.6

Keap

76%
28 Ratings

In-Person Training

7Sheep

N/A
0 Ratings
8.6

Keap

86%
5 Ratings

Online Training

7Sheep

N/A
0 Ratings
9.5

Keap

95%
5 Ratings

Implementation Rating

7Sheep

N/A
0 Ratings
8.0

Keap

80%
16 Ratings

Product Scalability

7Sheep

N/A
0 Ratings
8.2

Keap

82%
3 Ratings

Likelihood to Recommend

7Sheep

I use 7Sheep for marketing as a sales person. This works well for me as a single user. I do not think I could use the software together with my colleagues. Although we could have separated lists the access rights might not fit our use case. It has a strong marketing focus and cannot replace a full CRM system.
Martin Dr. Leute | TrustRadius Reviewer

Keap

Keap is well suited for beginners of email marketing and most likely smaller companies as well. For someone who is new to the email marketing world, the click and drop features are easy to understand and use. They can also save their email broadcasts and create duplicates of them so it would save them time if they are doing things in a similar fashion. For example, if they have a monthly newsletter and want the format to be consistent they can just save the template and then reuse it over and over, just updating the info text and images. On the flip side, for those who have been in the email marketing world for longer or understand more coding Keap is not the best for them. They would be limited to how much customization they can create in their emails and find that it might not best suit their needs.
Anonymous | TrustRadius Reviewer

Pros

7Sheep

  • When preparing an event, 7Sheep takes care of pretty much everything you need to select, inform, and register participants, as well as prepare materials for the events, such as name badges and signature lists.
  • We also use 7Sheep for reporting on communications activities.
  • 7Sheep allows you to build simple or complex forms and questionnaires which we use both for events and independent surveys.
  • The drag and drop HTML editor makes things look good without a lot of extra effort.
Anonymous | TrustRadius Reviewer

Keap

  • Campaign Builder - as I’m a visual person, the ability to map out and build automation on not only sales and marketing funnels, but internal processes as well. This has been a game-changer to setup automation and we continue to reap the rewards years later.
  • CRM - using it as a CRM has allowed me to have a single source of truth for my leads and customers to collect info on, add notes, track and trigger automation savings hours every week, and help prevent leads from falling through the cracks.
  • Innovation - they were one of the first in the market and are still innovating to make the product better.
Mandy Brasser | TrustRadius Reviewer

Cons

7Sheep

  • I know that they are working on a simpler way to send a test e-mail to yourself. This will streamline my activities as well and I look forward to that system change (which was suggested by a client. I have also suggested improvements which have been implemented.)
  • I miss an easy unsubscribe feature (like you get in MailChimp). Overall, 7Sheep's system is more flexible (good) but that does make it more complex to split up (not so good).
  • Setting up the SPF record in our DNS system was flexible and easy but for DKIM integration we had to contact the 7Sheep support. They do not check or show the necessary records in the tool. Customer service was great, though, so not a very big problem, just a bit of a nuisance.
Anonymous | TrustRadius Reviewer

Keap

  • Keap is almost infinitely customizable, and it is VERY powerful, and I think all that potential can overwhelm the new user. The key is to start small and simple - even little automations can make a huge difference.
  • My business is simple enough that I find Keap's reporting sufficient, but I hear from other business owners that they would like more/different reports.
  • The state-by-state, regional and municipal sales tax thing can get complicated, but I hear they are working on it.
Samantha Bennett | TrustRadius Reviewer

Pricing Details

7Sheep

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$59 Single User

7Sheep Editions & Modules

Edition
Entrepreneur$591
Small Team$2492
Business$3893
Enterprise4
  1. Single User
  2. Per month, up to 5 Users
  3. Per month, up to 10 users
  4. Above 10 users
Additional Pricing Details

Keap

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$129 per month

Keap Editions & Modules

Edition
Pro$129.001
Max$199.001
  1. per month
Additional Pricing Details
All plans awith 1 user and 500 contacts. The price is $30.00 for each additional user.

Likelihood to Renew

7Sheep

7Sheep 8.2
Based on 3 answers
The tool serves our needs and we like the user interface. The few times we contacted support they were super helpful and responsive. When we asked for more integrations they confirmed the integrations we need (e.g. Hipchat) for the near future.
Clemens Degendorfer | TrustRadius Reviewer

Keap

Keap 7.5
Based on 38 answers
We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.
Tyler Guthrie | TrustRadius Reviewer

Usability

7Sheep

7Sheep 7.0
Based on 2 answers
It is easy to use and if I do have a problem or question I receive an answer almost immediately.
Anonymous | TrustRadius Reviewer

Keap

Keap 6.6
Based on 21 answers
You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.
Stacey Stearns | TrustRadius Reviewer

Reliability and Availability

7Sheep

No score
No answers yet
No answers on this topic

Keap

Keap 9.1
Based on 11 answers
There have been few outages since we became a customer, and when they have technical issues they are typically resolved rapidly.
Anonymous | TrustRadius Reviewer

Performance

7Sheep

No score
No answers yet
No answers on this topic

Keap

Keap 9.1
Based on 11 answers
OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
Clifford Jones | TrustRadius Reviewer

Support Rating

7Sheep

7Sheep 8.2
Based on 6 answers
With both chat and email support I have always had enough ways to get through to them! Their support is good, honest and most importantly supportive. They helped us set up and start using the tool when we got stuck. Moving from Mailchimp where there were some semantic lessons to learn and they took the time to help us get used to 7Sheep
Andrea Galizia | TrustRadius Reviewer

Keap

Keap 7.6
Based on 28 answers
Generally, very responsive support for even our more complicated issues. We do have some open issues that we need resolutions on and that I understand are complicated and will take longer to resolve but the open issues are significantly impacting to our business.
Anonymous | TrustRadius Reviewer

In-Person Training

7Sheep

No score
No answers yet
No answers on this topic

Keap

Keap 8.6
Based on 5 answers
This training is taught often to the lowest common denominator so as to help as many customers of theirs as possible. We do the training and coaching and implementations for our clients. But clients who I know who have been to their training get trained well. The gap that can exist lies in you doing your part and really investing in using and building out the application.The training and education is only as good as your willingness to apply it.
Clifford Jones | TrustRadius Reviewer

Online Training

7Sheep

No score
No answers yet
No answers on this topic

Keap

Keap 9.5
Based on 5 answers
The online training is excellent (now). When we first signed on it was almost non-existent. They have online videos and hold webinars for almost every area of the software.
Anonymous | TrustRadius Reviewer

Implementation Rating

7Sheep

No score
No answers yet
No answers on this topic

Keap

Keap 8.0
Based on 16 answers
Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
Chris LeBrun, MBA, CFRE | TrustRadius Reviewer

Alternatives Considered

7Sheep

I've mostly used survey monkey and google forms and doodle for small inexpensive jobs - anything more sophisticated always seemed to cost more than the actual fee I charge. 7sheep does everything they do, but it automates a lot of the processing, for a cost which is affordable and makes me more efficient - as I can use my subscription for different clients.
Anonymous | TrustRadius Reviewer

Keap

Keap is definitely the strong leader in this space. As a Keap Certified Partner, our company has implemented Keap for over 500 customers. On occasion, customers come to use other tools such as Ontraport or ActiveCampaign. In all cases, they've been ecstatic with the benefits they get when moving to Keap.
Tyler Garns | TrustRadius Reviewer

Scalability

7Sheep

No score
No answers yet
No answers on this topic

Keap

Keap 8.2
Based on 3 answers
You get a lot of features included, but you don't need to use them all at once to start seeing an effect. When you are ready to use them, they are there. It also scales without costing too much money.
Anonymous | TrustRadius Reviewer

Return on Investment

7Sheep

  • With the translation support we have translated forms into Spanish for our producers and this has been a really positive benefit for them as a partner.
  • I am able to monitor interest in different products very easily and so re-target particular varieties to specific regions.
  • Text message campaigns mean that we can directly engage: especially for physical meetings, tasting reminders and so forth.
Brian Lee | TrustRadius Reviewer

Keap

  • I’ve generated leads and closed business with Keap non-stop since 2008
  • Keap notifies my team around the world when a lead, sale, or issue comes in
  • Keap automation does the work of at least two to three people 24/7 since 2008
Wes Schaeffer | TrustRadius Reviewer

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