Likelihood to Recommend Well suited for sessions and events information with the exception of large white space areas when viewed. Depending on how your organization is set up the only "less appropriate" area for us would be the actual accounting side, but that is because our accounting department prefers to maintain invoices, etc out of their own system. However, the invoices provided by A2Z does aid them when the are reconciling to their own system
Read full review CrowdCompass was the best part of
Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using
Cvent Event Management for an in-person event. I know
Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the
Cvent family of tools, I would probably say CrowdCompass is unnecessary.
Read full review Pros Very easy for the exhibitors and the attendees to navigate the floor. It looks very crisp and is easy to print. The online exhibitor search field is awesome - so easy for our attendees to map out who they want to visit. The support team is very responsive and the training opportunities are flexible. Read full review Provides attendees with their personalized schedules at their fingertips. Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges. Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices. Read full review Cons Coming from software where I had a huge amount of access to the "backend", it would be nice to be able to manipulate areas of the Exhibit Floorplan a little easier with regard to items like tables, chairs, stages, etc. Maybe add some icons that could be pasted into the floorplan for faster success? The agenda within A2Z does not give you the ability to host on your own conference site. The agenda view is sometimes perceived as being too long, there's a lot of extra "white space". Read full review Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone. Emails (invites, etc.) often go to junk. Read full review Likelihood to Renew We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
Read full review Usability It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events. Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
Read full review Reliability and Availability Have not had any issues with availability
Read full review Performance Have had no issues
Read full review Support Rating Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
Read full review Online Training Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
Read full review Implementation Rating Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
Read full review Alternatives Considered A2Z is so much better than ExpoCad. It is easy for the exhibit sales team to use and it is easy for the attendees and vendors to use. Pulling the program book is a cinch now. I don't understand how people still use ExpoCad?!
Read full review Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed the New Attendee experience over the look/interface of our previous apps
Read full review Scalability works great no matter what type of program or how many people attending
Read full review Return on Investment Positive - it provides one place from which primary players in the conference could pull information. A2Z maintains consistency and lowers the discrepancy issue when everyone tries to keep their own little database. Positive - Time Saver. No negative that I can recall. Read full review Positive - CrowdCompass has allowed us to eliminate paper programs thus saving thousands of dollars in printing and labor Positive - the ability to send push notifications when there is a change to the schedule is something a paper program could never do Positive - adoption rates have been so high we are looking into using the program for more and more events Read full review ScreenShots A2Z Events by Personify Screenshots