Likelihood to Recommend The learner dashboard is beautiful along with the complete interface experience. It doesn't take long to get accustomed to it. The steps for a user to purchase an ecommerce course is very similar to other popular ecommerce site such as Amazon. This is very advantageous since the general user is familiar with sites like Amazon. The process of using Enrollment Keys is not quite easy and friendly to utilize.
Read full review Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video. I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to
Read full review Pros Customer Service - Our CSM, Kirsten Spak, provides friendly, timely and high quality help and has helps us to understand and efficiently use the system. Course Creation - We have been able to create custom courses with a wide range of features, including branding, audio, video and assessments. Reporting - Absorb LMS offers a robust reporting function which allows us to understand our users and meet the needs of our partners when user information is required for their projects. Read full review Bridge is designed for the user so it is intuitive and easy to use. Bridge includes an authoring tool so building custom content is fast and easy. Bridge does a good job of providing user information for managers. Managers can quickly and easily see how many courses their reports are enrolled in and if anyone is overdue on required courses. Bridge is also built with learning science in mind. There are multiple options for assessments, including an option for verified tasks to be completed to demonstrate proficiency. Read full review Cons Wish there was an automated cadence of Sandbox refresh Wish licensing was based on active users not just those added to the system (potentially issue related to our interface) Wish there were more options for administrative bulk uploading capabilities without having to engage Absorb LMS team Read full review Bridge could improve their categorization feature for trainings; folders would be great! I'd like to see more ways to add content in the Bridge native environment in the future. Being able to create tables, infographics, and other training materials right in the system would be a great time saver. Read full review Likelihood to Renew We have no plans to move away from Absorb at this time. It has all of the functionality we are looking for in a learning management system and we have a lot of info stored in our LMS system for trainings including all of our current and past employee transcripts. It is also getting easier to manager with being able to connect the LMS to ADP to update employee reporting/department/location/etc. We don't have a need or reason to move away from Absorb at this time.
Read full review It has been very useful to our organization in getting compliance training complete. We have a 24/7/365 organization with some folks only working 2 days a week during the summer only, many work full-time jobs elsewhere and can't make weekday programs and facilities don't have to alter schedules to get mass numbers of people through training like you have to do with live training..
Read full review Usability Absorb LMS is easy to use from both a user experience and admin experience. For users, navigating the site to complete assignments or finding courses to develop new skills is very user-friendly. As an admin, the course creation tools walk you through each step simply, but have a ton of functionality to support any of your training needs.
Read full review Even our folks who fought using it realized how easy it was once they took their first course.
Read full review Reliability and Availability The customer service team is top notch. They have always been readily available and quick to assist regardless of the day or time of the call
Read full review Performance Absorb LMS's performance is very reliable and consistent. Pages load quickly. Report are generated within a reasonable amount of time (even with significant amounts of data), etc. Nothing seems to slow it down.
Read full review Support Rating Absorb LMS's client service managers have been extremely responsive, efficient, and available. While we pay for a higher level of support, we have found it well worth the investment. We've been less pleased with the accounting side of the organization, but that has little impact on the delivery of training to our clients and employees.
Read full review Always timely and knowledgeable assistance. Very patient explaining answers to novice users.
Read full review Online Training I meet and do training with my absorb support every week. and I have all my questions answered! it's great
Read full review Implementation Rating Our challenges were internal - nothing with Bridge. We had regular, productive meetings with our implementation representative.
Read full review Alternatives Considered hands down favorite in look, function, cost and service. Others were close but could not meet our external and internal cases. Our current one (we looked at them again) did not have 40% of the functionality or value, despite the bargain cost, it was not worth it to continue. Only new hires used our LMS for onboarding because they had to; no one went back for more training. With Absorb our classes are more dynamic and targeted.
Read full review Our previous LMS was Symphony. Hands down, there is no comparison. Switching to Bridge was the best decision made by our management team. All we used Symphony for was for our monthly compliance training. Many times people would complain that they would need to retake their compliance course as Symphony would lose records. It became a hassle having to retake a course because you didn't save a copy of the completion certificate. Bridge allows for more than just compliance training AND we are able to see if learners didn't complete their courses via the reports.
Read full review Scalability This is one of the main reasons we chose Absorb as our LMS. It is a very user-friendly application that is able to be deployed across multiple departments in geographically dispersed locations. It works amazingly well for us.
Read full review Return on Investment Absorb LMS's user-friendly interface and interactive learning features contributed to a 150% increase in learner engagement levels. The platform's ability to deliver engaging content and quizzes enhances employee participation and knowledge retention at retail With Absorb LMS, we are looking to streamline our remote employee onboarding process, and tracking to reduce the time taken for new hires to complete training modules by 30%. Read full review Certainly, Bridge was not an inexpensive option when we were reviewing platforms. To date, we have not seen a positive ROI but believe that will happen in the near future as we expand an offering of an additional program. Reviews from our users indicate that they appreciate the professional and easy to use features Bridge provides, along with the video based design of the program. The program we developed with the Bridge platform supports our position as educators in our industry. Read full review ScreenShots Bridge Learning Platform Screenshots