What users are saying about
342 Ratings
3 Ratings
342 Ratings
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Score 7 out of 101
3 Ratings
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Score 9.1 out of 101

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Likelihood to Recommend

Act-On

If you have an existing CRM system, like Microsoft 365, you can integrate campaign automation with Act-On, and then it is worth most of the time it takes to get less-experienced employees on-boarded. In other cases that require more minimal use, the on-boarding may be too lengthy. In that case, it may be better-suited to choose a different SaaS that tracks campaign, ROI, lead scoring, etc.
Fedor Paretsky profile photo

Jumplead

It suited for any company that wants to track their conversions, contacts, emails, and lead gen forms all in one place. The only question that would need to be asked is if the company is actually going to utilize the platform; if not, it would be a waste of money
Melissa J. Rautenberg profile photo

Feature Rating Comparison

Email & Online Marketing

Act-On
7.3
Jumplead
6.0
WYSIWYG email editor
Act-On
7.9
Jumplead
6.4
Dynamic content
Act-On
7.1
Jumplead
1.0
Ability to test dynamic content
Act-On
6.7
Jumplead
9.1
Landing pages
Act-On
7.0
Jumplead
9.1
A/B testing
Act-On
6.9
Jumplead
7.8
Mobile optimization
Act-On
6.8
Jumplead
4.6
Email deliverability
Act-On
7.8
Jumplead
7.3
List management
Act-On
6.4
Jumplead
4.6
Triggered drip sequences
Act-On
9.2
Jumplead
3.8

Lead Management

Act-On
7.3
Jumplead
5.7
Lead nurturing
Act-On
7.0
Jumplead
9.1
Lead scoring and grading
Act-On
7.4
Jumplead
3.8
Data quality management
Act-On
7.9
Jumplead
1.1
Automated sales alerts and tasks
Act-On
6.7
Jumplead
9.1

Campaign Management

Act-On
7.6
Jumplead
5.5
Calendaring
Act-On
6.8
Jumplead
9.1
Event/webinar marketing
Act-On
8.5
Jumplead
1.8

Social Media Marketing

Act-On
7.9
Jumplead
9.1
Social sharing and campaigns
Act-On
7.9
Jumplead
9.1
Social profile integration
Act-On
7.9
Jumplead
9.0

Reporting & Analytics

Act-On
5.7
Jumplead
7.3
Dashboards
Act-On
5.5
Jumplead
7.3
Standard reports
Act-On
6.0
Jumplead
7.3
Custom reports
Act-On
5.7
Jumplead
7.3

Platform & Infrastructure

Act-On
7.3
Jumplead
7.5
API
Act-On
9.2
Jumplead
4.6
Role-based workflow & approvals
Act-On
6.8
Jumplead
9.1
Customizability
Act-On
6.7
Jumplead
7.2
Integration with Salesforce.com
Act-On
8.0
Jumplead
9.1
Integration with Microsoft Dynamics CRM
Act-On
6.1
Jumplead
Integration with SugarCRM
Act-On
7.0
Jumplead

Pros

  • Customer service. Act-on is the leader in client support for training, basic tips and trouble shooting to planning our Act-On strategy. The Act-On team is flexible, friendly, engaged and collaborative.
  • Act-On does not over-complicate its offering. It is visually appealing and intuitive. Some platforms are just too complicated to keep on top of. We are a small team with a busy marketing schedule. We do not depend a great deal on online lead generation for our growth, however Act-On is still a good fit for us.
  • Trust. No surprises once we had signed our agreement. In fact, our expectations were exceeded.
  • Value - price for service.
Sue Maldonado profile photo
  • Jumplead provides a great contact list database - You can assign contacts to different stages of the sales funnel, add different tags for different types of contact needs, add notes, see when contacts visit your website, how many times they visit, where they visit, and add auto-responder emails when contacts visit certain pages. Jumplead also provides users with hot leads lists of contacts that visit their via every day, once a week, once a month or never. The email notification is your choice.
  • Autoresponders and email blast - We send out multiple emails per month from 3 different accounts that we've started on Jumplead. (We can switch between all 3 accounts from one user interface.) With email and autoresponder emails we can set up schedules, automatic triggers, and see analytics with open rates, click through rates, deliveries, bounce back, unsubscribed and more.
  • Landing pages and lead generation forms - This are especially great because we can set up forms to capture contacts right from the Jumplead platform which makes all of the above functions more seamless.
  • Customer Service - Maybe I should have stated this one first. Matt and the rest of the team at Jumplead are, how do I say this, AMAZING! They have helped me figure out every question I have had, with attention to detail in explanation and with time sensitivity.
Melissa J. Rautenberg profile photo

Cons

  • We could use more contextual content features to use on landing pages
  • The landing page editor could still be improved
  • Social media management could be better; more like Hootsuite
Harold Klaassen profile photo
  • Contacts - The first and last name are mandatory for upload, which doesn't always work with our client contact lists. They started lead gen forms that captured contacts before starting with Jumplead that didn't require first and last name, so importing into Jumplead is either null and void or you have to fill in the spreadsheet with a letter in the first and last name column, which can be timely and inefficient.
Melissa J. Rautenberg profile photo

Likelihood to Renew

Act-On8.9
Based on 112 answers
These features are the right-size for us. Period. End. We could go cheap and go back to how we use to "market" but that wasn't engagement and we didn't know what our members were seeing and interested in. Through Act-On we have an affordable and easy platform that hits nearly every one of our needs.
Nannette Nolan profile photo
Jumplead9.1
Based on 1 answer
Works well, has features I need, competitive pricing, great support
Charles Rogel profile photo

Usability

Act-On7.2
Based on 31 answers
This has been my experience since Day 1
Jim Lovelady profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Act-On9.1
Based on 14 answers
This product has never been down when I needed it
Ian Nate profile photo
No score
No answers yet
No answers on this topic

Performance

Act-On8.2
Based on 13 answers
Act-On just keeps improving.
Angie J Anderson profile photo
Jumplead9.1
Based on 1 answer
No answer on this topic is available.

Support

Act-On8.8
Based on 38 answers
One of the BEST support teams I've ever dealt with.
David Wank, DMD profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Act-On8.7
Based on 4 answers
My Account Manager has led me through countless amounts of training on the product as a whole and through some of my integrations.
Vinny Poliseno profile photo
No score
No answers yet
No answers on this topic

Online Training

Act-On9.3
Based on 16 answers
Act-On had a lot of resources, and their staff was great at answering any questions I had to make sure we got started on the right foot. Looking back, I would have preferred some additional training sessions since we didn't have any previous experience with Marketing Automation and best practices.
Carrie Scheetz profile photo
No score
No answers yet
No answers on this topic

Implementation

Act-On8.6
Based on 22 answers
Trust your success counselor. All 3 had have been spectacular.
Charles Harte profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

As a company, it's much more organized, much more in contact with customers, and much more willing and able to pick up their feedback and incorporate it into the product. Pricing wise, it's also much more balanced, with a fairer price mode. It's also more agnostic, in terms of CRM and other integrations. The partner program is also clearer, and IMHO better.
Diogo Cabral profile photo
I mentioned Hubspot once already in this survey. Jumplead is less expensive and more simplistic. Easy to use, efficient and effective. Perfect for what our agency and clients need. It's a great alternative to the bigger beasts with similar platforms that have more bells and whistles than needed and charge too much for options you won't end up uses anyway
Melissa J. Rautenberg profile photo

Return on Investment

  • We now know how digital campaigns perform.
  • Marketing is much more agile going to market and promoting specific messages.
  • We have a specific knowledge of where opportunities came from. How we converted them from anonymous visitors to leads, to customers.
Diogo Cabral profile photo
  • Provides our agency and our clients with a better, more efficient inbound marketing strategy. Platforms like HubSpot are too expensive and too complicated for what we need.
  • Lead gen forms, emails, contact updates and analytics can all be taken care of right inside the platform. It's convenient.
Melissa J. Rautenberg profile photo

Pricing Details

Act-On

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Act-On Editions & Modules
Act-On
Edition
Professional
$9001
Enterprise
$2,0002
1. per month (starts at 2,500 active contacts)
2. per month ( starts at 2,500 active contacts)
Additional Pricing Details
The Professional package starts at 2,500 active contacts, 3 marketing users, 50 sales users and 30,000 API calls per day. The Enterprise package starts at 2,500 active contacts, 6 marketing users, 100 sales users and 30,000 API calls per day. Annual contract required.

Jumplead

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Jumplead Editions & Modules
Jumplead
Edition
Explore
Free1
Solo
$491
Starter
$991
Pro
$1991
Enterprise
$2991
1. Contacts
Additional Pricing Details