Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acumatica
Score 8.7 out of 10
N/A
Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.
$1,000
per year
FreshBooks
Score 6.2 out of 10
Small Businesses (1-50 employees)
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.
$15
per month
Pricing
AcumaticaFreshBooks
Editions & Modules
No answers on this topic
Lite
$15
per month
Plus
$30
per month
Premium
$55
per month
Select
Custom Pricing
Offerings
Pricing Offerings
AcumaticaFreshBooks
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is always consumption-based with no five-year lock-ins or termination penalties. The Acumatica ERP pricing structure allows adding casual users, suppliers, and customers without paying for additional licenses. The cost is based on the features and resources utilized, not on the number of users who access the system. An Acumatica partner works with users to understand specific requirements, determine the proper resources and modules for the company, and presents a price for the license.
More Pricing Information
Features
AcumaticaFreshBooks
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Acumatica
8.6
57 Ratings
18% above category average
FreshBooks
-
Ratings
Pay calculation7.850 Ratings00 Ratings
Benefit plan administration7.135 Ratings00 Ratings
Direct deposit files8.246 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Acumatica
8.5
163 Ratings
16% above category average
FreshBooks
1.2
32 Ratings
142% below category average
API for custom integration8.6151 Ratings1.227 Ratings
Plug-ins8.3147 Ratings1.223 Ratings
Security
Comparison of Security features of Product A and Product B
Acumatica
8.6
202 Ratings
6% above category average
FreshBooks
6.4
38 Ratings
20% below category average
Single sign-on capability8.8163 Ratings10.01 Ratings
Role-based user permissions8.4199 Ratings2.738 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Acumatica
8.4
208 Ratings
19% above category average
FreshBooks
4.5
52 Ratings
51% below category average
Dashboards8.5196 Ratings4.652 Ratings
Standard reports8.1205 Ratings4.150 Ratings
Custom reports8.4200 Ratings4.82 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Acumatica
8.9
431 Ratings
15% above category average
FreshBooks
4.6
51 Ratings
47% below category average
Accounts payable8.7420 Ratings1.236 Ratings
Accounts receivable8.6328 Ratings2.550 Ratings
Global Financial Support8.1115 Ratings00 Ratings
Primary and Secondary Ledgers8.6165 Ratings00 Ratings
Journals and Reconciliations8.7314 Ratings00 Ratings
Configurable Accounting8.6190 Ratings00 Ratings
Standardized Processes8.6205 Ratings00 Ratings
Cash management00 Ratings7.03 Ratings
Bank reconciliation00 Ratings7.02 Ratings
Expense management00 Ratings2.946 Ratings
Time tracking00 Ratings3.539 Ratings
Multi-currency support00 Ratings7.01 Ratings
Regulations compliance00 Ratings1.218 Ratings
Self-service portal00 Ratings9.13 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Acumatica
8.5
261 Ratings
8% above category average
FreshBooks
-
Ratings
Inventory tracking8.4257 Ratings00 Ratings
Automatic reordering7.6109 Ratings00 Ratings
Location management8.6140 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Acumatica
8.8
269 Ratings
12% above category average
FreshBooks
3.9
44 Ratings
62% below category average
Pricing8.2235 Ratings2.234 Ratings
Order entry8.7241 Ratings1.334 Ratings
Credit card processing8.4164 Ratings2.136 Ratings
Cost of goods sold8.3225 Ratings10.01 Ratings
Order Orchestration8.0108 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Acumatica
8.9
300 Ratings
18% above category average
FreshBooks
-
Ratings
Billing Management8.7170 Ratings00 Ratings
Cash and Asset Management8.6277 Ratings00 Ratings
Travel & Expense Management7.9123 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.9127 Ratings00 Ratings
Period Close8.8181 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Acumatica
9.9
4 Ratings
26% above category average
FreshBooks
-
Ratings
Budgeting and Forecasting9.64 Ratings00 Ratings
Project Costing9.93 Ratings00 Ratings
Cost Capture9.93 Ratings00 Ratings
Capital Project Management10.02 Ratings00 Ratings
Customer Contract Compliance10.02 Ratings00 Ratings
Project Revenue Recognition9.93 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Acumatica
8.2
89 Ratings
18% above category average
FreshBooks
-
Ratings
Project Planning and Scheduling8.482 Ratings00 Ratings
Task Insight for Project Managers8.480 Ratings00 Ratings
Project Mobile Functionality8.168 Ratings00 Ratings
Definable Resource Pools8.643 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Acumatica
8.2
32 Ratings
8% above category average
FreshBooks
-
Ratings
Award Lifecycle Management8.632 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Acumatica
7.7
170 Ratings
10% above category average
FreshBooks
-
Ratings
Bids Analyzed and Compared8.448 Ratings00 Ratings
Contract Authoring8.731 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated8.1140 Ratings00 Ratings
Supplier Management8.173 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Acumatica
8.7
49 Ratings
29% above category average
FreshBooks
-
Ratings
Risk Repository8.637 Ratings00 Ratings
Control Management8.741 Ratings00 Ratings
Control Efficiency Assessments8.738 Ratings00 Ratings
Issue Detection8.740 Ratings00 Ratings
Remediation and Certification8.633 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Acumatica
8.7
69 Ratings
24% above category average
FreshBooks
-
Ratings
Transportation Planning and Optimization7.250 Ratings00 Ratings
Transportation Execution Management7.947 Ratings00 Ratings
Trade and Customs Management7.339 Ratings00 Ratings
Fulfillment Management8.255 Ratings00 Ratings
Warehouse Workforce Management7.751 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Acumatica
8.9
76 Ratings
17% above category average
FreshBooks
-
Ratings
Production Process Design7.963 Ratings00 Ratings
Production Management8.170 Ratings00 Ratings
Configuration Management8.365 Ratings00 Ratings
Work Execution8.556 Ratings00 Ratings
Manufacturing Costs8.266 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Acumatica
8.3
89 Ratings
14% above category average
FreshBooks
-
Ratings
Forecasting7.577 Ratings00 Ratings
Inventory Planning7.882 Ratings00 Ratings
Performance Monitoring7.873 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Acumatica
8.7
50 Ratings
18% above category average
FreshBooks
-
Ratings
Proposal Management8.741 Ratings00 Ratings
Product Master Data Management8.348 Ratings00 Ratings
Best Alternatives
AcumaticaFreshBooks
Small Businesses
Zoho One
Zoho One
Score 8.2 out of 10
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.1 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.3 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.1 out of 10
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User Ratings
AcumaticaFreshBooks
Likelihood to Recommend
8.8
(478 ratings)
1.4
(70 ratings)
Likelihood to Renew
8.8
(26 ratings)
7.6
(18 ratings)
Usability
7.6
(19 ratings)
4.8
(15 ratings)
Availability
8.2
(1 ratings)
10.0
(2 ratings)
Performance
8.2
(1 ratings)
8.0
(1 ratings)
Support Rating
6.7
(14 ratings)
4.6
(11 ratings)
In-Person Training
8.6
(2 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
6.8
(8 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
8.2
(1 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
AcumaticaFreshBooks
Likelihood to Recommend
Acumatica
I'm so new to it. I mean it has a lot of capabilities. So I'm used to working with Infor products, so I'm used to large ERP systems and I haven't seen anything that makes me question Acumatica. It seems like I can customize anything and have the system to do what I need. So I mean that's one advantage point why we selected Acumatica is because it can be tailored to our business and to what we need and the way we want to do it
Read full review
FreshBooks
FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills. It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Read full review
Pros
Acumatica
  • Streamlines our processes and simplifies our systems. Previously, we had to manage two software systems to handle an order and get it out the door with proper shipping documentation. Now, we were able to deploy the shipping document creation inline with the sales order process and streamline our process. This allows us to save about $3K a year just on time savings alone (in creating shipping documentation). This was a nice win for us for this project.
  • Financial Reporting is simplified and flexible for our needs. We are estimating a time savings of around $14.5K per year in time spent creating reports through manual manipulation. The reporting capabilities are much more flexible and allow for greater visibility than our previous ERP.
Read full review
FreshBooks
  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
Read full review
Cons
Acumatica
  • Manufacturing suite. You have all the time. So for the Manufacturing edition, you're able to have negative issues that are unlimited and are not balanced into a job that needs to be improved. The mobile app itself for warehouse picking and management sets the default item to one. This is not how most warehouses that I've ever worked at operate. Bomb hierarchy and respectful of child elements. These are nitty gritty elements, but these are kind of down-and-dirty items that need to improve. But overall it's pretty good.
Read full review
FreshBooks
  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Read full review
Likelihood to Renew
Acumatica
We aren’t going to switch at this point! It’s a great system and we are looking forward to realizing the full potential of the system once we can find a VAR who has a bench that can support us.
Read full review
FreshBooks
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Read full review
Usability
Acumatica
Most "things" are intuitive which makes the software nice. A few other "things" make no sense and come from a programmers mind, not a users experience.
Read full review
FreshBooks
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
Read full review
Reliability and Availability
Acumatica
No answers on this topic
FreshBooks
FreshBooks is easy to use and always works!
Read full review
Performance
Acumatica
there have been some performance issues
Read full review
FreshBooks
No answers on this topic
Support Rating
Acumatica
We used Acumatica Support directly for the first year or so. Overall it's pretty good, but sometimes the support staff wasn't educated on the customizations we had, nor was I as the Customer as I couldn't remember which things were customized and which things were out of the box, so when there was an error, there were some misunderstandings.
Read full review
FreshBooks
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
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Implementation Rating
Acumatica
I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.
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FreshBooks
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Read full review
Alternatives Considered
Acumatica
Well, we decided to go with Acumatica and I believe it was a really good decision. The VAR was a big part of that as well because of their insights and knowledge, but I just felt Acumatica was the right fit for us in size and it had the capabilities we needed, but it also wasn't overkill.
Read full review
FreshBooks
We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
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Return on Investment
Acumatica
  • Definitely positive because we're able to give data to the end users much quicker. Were they able to make more accurate and timely financial decisions and kind of know where they're at, and how much money do I have left to spend for the month? Things like that. And our CFO is able to utilize the data more quickly.
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FreshBooks
  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
Read full review
ScreenShots

Acumatica Screenshots

Screenshot of Acumatica Cloud ERP - Device SupportScreenshot of Acumatica Cloud ERP - Production Manager DashboardScreenshot of Acumatica Cloud ERP - Production Schedule BoardScreenshot of Acumatica Cloud ERP -Warehouse Manager DashboardScreenshot of Acumatica Cloud ERP - Purchasing Manager DashboardScreenshot of Acumatica Cloud ERP - Sales Manager Dashboard

FreshBooks Screenshots

Screenshot of DashboardScreenshot of Invoice OverviewScreenshot of Beautiful, Customizable InvoicesScreenshot of Invoice seamlessly across devicesScreenshot of ExpensesScreenshot of Time Tracking