Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acumatica
Score 8.8 out of 10
N/A
Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.
$1,000
per year
FreshBooks
Score 8.2 out of 10
Small Businesses (1-50 employees)
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.
$21
per month
Pricing
AcumaticaFreshBooks
Editions & Modules
No answers on this topic
Lite
$21
per month
Plus
$38
per month
Premium
$65
per month
Select
Custom Pricing
Offerings
Pricing Offerings
AcumaticaFreshBooks
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is always consumption-based with no five-year lock-ins or termination penalties. The Acumatica ERP pricing structure allows adding casual users, suppliers, and customers without paying for additional licenses. The cost is based on the features and resources utilized, not on the number of users who access the system. An Acumatica partner works with users to understand specific requirements, determine the proper resources and modules for the company, and presents a price for the license.10% discount for annual pricing.
More Pricing Information
Community Pulse
AcumaticaFreshBooks
Features
AcumaticaFreshBooks
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Acumatica
8.3
111 Ratings
12% above category average
FreshBooks
-
Ratings
Pay calculation7.397 Ratings00 Ratings
Benefit plan administration7.074 Ratings00 Ratings
Direct deposit files7.497 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Acumatica
8.3
316 Ratings
9% above category average
FreshBooks
8.9
35 Ratings
14% above category average
API for custom integration8.3297 Ratings9.030 Ratings
Plug-ins8.3270 Ratings8.726 Ratings
Security
Comparison of Security features of Product A and Product B
Acumatica
8.3
390 Ratings
1% below category average
FreshBooks
9.8
41 Ratings
18% above category average
Single sign-on capability8.6322 Ratings10.01 Ratings
Role-based user permissions8.1383 Ratings9.741 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Acumatica
8.1
398 Ratings
9% above category average
FreshBooks
7.3
57 Ratings
7% below category average
Dashboards8.2373 Ratings8.757 Ratings
Standard reports7.9391 Ratings8.555 Ratings
Custom reports8.2381 Ratings4.82 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Acumatica
8.7
663 Ratings
13% above category average
FreshBooks
7.4
56 Ratings
3% below category average
Accounts payable8.5643 Ratings7.841 Ratings
Accounts receivable8.4533 Ratings9.255 Ratings
Global Financial Support7.9232 Ratings00 Ratings
Primary and Secondary Ledgers8.2322 Ratings00 Ratings
Journals and Reconciliations8.3507 Ratings00 Ratings
Configurable Accounting8.3364 Ratings00 Ratings
Standardized Processes8.4405 Ratings00 Ratings
Cash management00 Ratings7.03 Ratings
Bank reconciliation00 Ratings7.02 Ratings
Expense management00 Ratings6.551 Ratings
Time tracking00 Ratings7.442 Ratings
Multi-currency support00 Ratings7.01 Ratings
Regulations compliance00 Ratings5.821 Ratings
Self-service portal00 Ratings9.13 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Acumatica
8.3
419 Ratings
4% above category average
FreshBooks
-
Ratings
Inventory tracking8.2411 Ratings00 Ratings
Automatic reordering7.5208 Ratings00 Ratings
Location management8.1275 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Acumatica
8.6
428 Ratings
8% above category average
FreshBooks
9.2
49 Ratings
19% above category average
Pricing8.1369 Ratings8.639 Ratings
Order entry8.5382 Ratings9.037 Ratings
Credit card processing7.9263 Ratings9.141 Ratings
Cost of goods sold8.1356 Ratings10.01 Ratings
Order Orchestration7.8198 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Acumatica
8.7
497 Ratings
15% above category average
FreshBooks
-
Ratings
Billing Management8.1336 Ratings00 Ratings
Cash and Asset Management8.2447 Ratings00 Ratings
Travel & Expense Management7.7240 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting7.9256 Ratings00 Ratings
Period Close8.6362 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Acumatica
9.9
4 Ratings
27% above category average
FreshBooks
-
Ratings
Budgeting and Forecasting9.64 Ratings00 Ratings
Project Costing9.93 Ratings00 Ratings
Cost Capture9.93 Ratings00 Ratings
Capital Project Management10.02 Ratings00 Ratings
Customer Contract Compliance10.02 Ratings00 Ratings
Project Revenue Recognition9.93 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Acumatica
7.9
174 Ratings
13% above category average
FreshBooks
-
Ratings
Project Planning and Scheduling7.6156 Ratings00 Ratings
Task Insight for Project Managers7.8153 Ratings00 Ratings
Project Mobile Functionality7.7132 Ratings00 Ratings
Definable Resource Pools7.890 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Acumatica
8.0
71 Ratings
9% above category average
FreshBooks
-
Ratings
Award Lifecycle Management7.971 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Acumatica
7.5
255 Ratings
7% above category average
FreshBooks
-
Ratings
Bids Analyzed and Compared7.998 Ratings00 Ratings
Contract Authoring7.874 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated8.2209 Ratings00 Ratings
Supplier Management8.0145 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Acumatica
7.9
108 Ratings
17% above category average
FreshBooks
-
Ratings
Risk Repository8.176 Ratings00 Ratings
Control Management8.096 Ratings00 Ratings
Control Efficiency Assessments8.181 Ratings00 Ratings
Issue Detection7.783 Ratings00 Ratings
Remediation and Certification7.767 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Acumatica
8.7
134 Ratings
24% above category average
FreshBooks
-
Ratings
Transportation Planning and Optimization7.3100 Ratings00 Ratings
Transportation Execution Management7.697 Ratings00 Ratings
Trade and Customs Management7.574 Ratings00 Ratings
Fulfillment Management8.0107 Ratings00 Ratings
Warehouse Workforce Management7.6103 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Acumatica
8.9
153 Ratings
18% above category average
FreshBooks
-
Ratings
Production Process Design7.7128 Ratings00 Ratings
Production Management8.1141 Ratings00 Ratings
Configuration Management8.1126 Ratings00 Ratings
Work Execution8.2118 Ratings00 Ratings
Manufacturing Costs8.2135 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Acumatica
8.2
181 Ratings
12% above category average
FreshBooks
-
Ratings
Forecasting7.6151 Ratings00 Ratings
Inventory Planning7.7170 Ratings00 Ratings
Performance Monitoring7.7149 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Acumatica
8.4
103 Ratings
15% above category average
FreshBooks
-
Ratings
Proposal Management7.887 Ratings00 Ratings
Product Master Data Management7.898 Ratings00 Ratings
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AcumaticaFreshBooks
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Score 9.0 out of 10
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User Ratings
AcumaticaFreshBooks
Likelihood to Recommend
8.9
(748 ratings)
7.6
(75 ratings)
Likelihood to Renew
9.1
(64 ratings)
7.6
(18 ratings)
Usability
8.4
(36 ratings)
9.2
(20 ratings)
Availability
8.5
(4 ratings)
10.0
(2 ratings)
Performance
7.8
(3 ratings)
8.0
(1 ratings)
Support Rating
7.1
(28 ratings)
5.7
(11 ratings)
In-Person Training
7.4
(4 ratings)
-
(0 ratings)
Online Training
8.5
(3 ratings)
-
(0 ratings)
Implementation Rating
6.3
(19 ratings)
10.0
(1 ratings)
Configurability
8.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.1
(3 ratings)
-
(0 ratings)
Ease of integration
6.2
(2 ratings)
-
(0 ratings)
Product Scalability
7.6
(4 ratings)
-
(0 ratings)
Professional Services
9.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
6.1
(4 ratings)
-
(0 ratings)
Vendor pre-sale
8.1
(3 ratings)
-
(0 ratings)
User Testimonials
AcumaticaFreshBooks
Likelihood to Recommend
Acumatica
I would love to recommend it to my friends and colleagues. They have a dedicated storage manager along with some really good cloud capabilities, which helps get the work done efficiently and professionally. We have been using it since 2022, and they are great in this segment.
Read full review
FreshBooks
I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
Read full review
Pros
Acumatica
  • We just went live about two weeks ago, so we are here at Acumatica Summit to see everything it's capable of. One of the things it is capable of is the dashboards and the integration with some of these third-party people to ensure we can get the data we need when we need it, so we're looking forward to getting all that live for us.
Read full review
FreshBooks
  • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
  • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
  • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
Read full review
Cons
Acumatica
  • There are a few spots where there is a list of data that we need a total for and we have to extract to Excel to get a total. It would be helpful to see a sum right in Acumatica.
  • For the first time today I had an interesting glitch - my entire bank reconciliation unchecked the "reconciled" column and needed to be redone for the month. Funky little glitches happen from time to time
  • Pivot tables don't seem to update as expected by using filters
Read full review
FreshBooks
  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Read full review
Likelihood to Renew
Acumatica
I gave this 10 rating because Acumatica ERP is the backbone of the organization, next to the IT Team. We use this software for many different parts of our business. For example our Retail service stations that utilize the inventory, billing, and financials. Our Distribution company that uses it for Field services, CRM, Sales, Accounts and Financial consolidation of all company financials.
Read full review
FreshBooks
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Read full review
Usability
Acumatica
I give it an 8 because it is very intuitive and easy to use for day to day work. I find it more difficult to create general inquiries and financial statements than it seems that it should be. It's not very intuitive in those areas.
Read full review
FreshBooks
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
Read full review
Reliability and Availability
Acumatica
It's always available.
Read full review
FreshBooks
FreshBooks is easy to use and always works!
Read full review
Performance
Acumatica
there have been some performance issues
Read full review
FreshBooks
No answers on this topic
Support Rating
Acumatica
We used Acumatica Support directly for the first year or so. Overall it's pretty good, but sometimes the support staff wasn't educated on the customizations we had, nor was I as the Customer as I couldn't remember which things were customized and which things were out of the box, so when there was an error, there were some misunderstandings.
Read full review
FreshBooks
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
Read full review
In-Person Training
Acumatica
It was on General Inquiries and it's just a complex topic.
Read full review
FreshBooks
No answers on this topic
Online Training
Acumatica
Most of the trainers are amazing, but there were a couple who simply read the training guide
Read full review
FreshBooks
No answers on this topic
Implementation Rating
Acumatica
I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.
Read full review
FreshBooks
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Read full review
Alternatives Considered
Acumatica
Acumatica's sales process was much better than that of NetSuites. The NetAtWork team spent much more time with us and showed us how Acumatica really could do everything that we needed it to do, with examples using our data.
Read full review
FreshBooks
FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
Read full review
Contract Terms and Pricing Model
Acumatica
No, annual invoices are fine. I do like that unlimited users are included.
Read full review
FreshBooks
No answers on this topic
Scalability
Acumatica
From my understanding, the P.O. module is not very robust, at least the last time I inquired about it. At the time, it had a one-to-one match, with one invoice for one P.O. and that isn't practical for many businesses. I don't believe it would be an easy system to use for sending out invoices, if we had thousands of retail utility customers. We do a small number of invoices because we sell wholesale power, not retail, so we only Invoice the municipality. Not each utility customer.
Read full review
FreshBooks
No answers on this topic
Professional Services
Acumatica
They are very responsive and knowledgeable about the product. If the rep doesn't have the ability to solve the issue, they quickly get someone else involved to assist us.
Read full review
FreshBooks
No answers on this topic
Return on Investment
Acumatica
  • We were able to work in one system with customizations we needed in inventory and add all our grants in the same system
  • Direct mail invoices was moved to an automated PO system saving time and allowing better financial tracking
  • The grant module can be cumbersome requiring flip flopping to program partners etc during set up
Read full review
FreshBooks
  • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
  • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
  • Financial reports meet the necessary USGAAP requirements.
Read full review
ScreenShots

Acumatica Screenshots

Screenshot of Acumatica Cloud ERP - General Edition DashboardsScreenshot of Acumatica Cloud ERP - Manufacturing Edition DashboardsScreenshot of Acumatica Cloud ERP - Distribution Edition DashboardsScreenshot of Acumatica Cloud ERP - Construction Edition DashboardsScreenshot of Acumatica Cloud ERP - Retail Edition Dashboards

FreshBooks Screenshots

Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking