What users are saying about
51 Ratings
191 Ratings
51 Ratings
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Score 8.4 out of 100
191 Ratings
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Score 8.2 out of 100

Feature Set Ratings

  • Acumatica ranks higher in 5 feature sets: Customization, Security, Reporting & Analytics, General Ledger and Configurable Accounting, Order Management

Payroll Management

10.0

Acumatica

100%

FreshBooks

Feature Set Not Supported
N/A
Acumatica ranks higher in 5/5 features

Pay calculation

10.0
100%
2 Ratings
N/A
0 Ratings

Benefit plan administration

10.0
100%
2 Ratings
N/A
0 Ratings

Direct deposit files

10.0
100%
2 Ratings
N/A
0 Ratings

Salary revision and increment management

10.0
100%
2 Ratings
N/A
0 Ratings

Reimbursement management

9.9
99%
3 Ratings
N/A
0 Ratings

Customization

9.9

Acumatica

99%
6.2

FreshBooks

62%
Acumatica ranks higher in 2/2 features

API for custom integration

9.9
99%
6 Ratings
5.8
58%
26 Ratings

Plug-ins

9.9
99%
5 Ratings
6.6
66%
22 Ratings

Security

9.8

Acumatica

98%
8.7

FreshBooks

87%
Acumatica ranks higher in 1/2 features

Single sign-on capability

9.9
99%
6 Ratings
10.0
100%
1 Rating

Role-based user permissions

9.7
97%
10 Ratings
7.3
73%
37 Ratings

Reporting & Analytics

9.3

Acumatica

93%
6.7

FreshBooks

67%
Acumatica ranks higher in 3/3 features

Dashboards

9.3
93%
6 Ratings
8.0
80%
50 Ratings

Standard reports

9.0
90%
8 Ratings
7.3
73%
48 Ratings

Custom reports

9.5
95%
7 Ratings
4.8
48%
2 Ratings

General Ledger and Configurable Accounting

9.5

Acumatica

95%
7.3

FreshBooks

73%
Acumatica ranks higher in 11/18 features

Accounts payable

9.4
94%
9 Ratings
5.7
57%
35 Ratings

Accounts receivable

9.3
93%
8 Ratings
7.5
75%
49 Ratings

Global Financial Support

9.9
99%
4 Ratings
N/A
0 Ratings

Primary and Secondary Ledgers

9.4
94%
6 Ratings
N/A
0 Ratings

Intercompany Accounting

9.9
99%
6 Ratings
N/A
0 Ratings

Localizations

9.9
99%
5 Ratings
N/A
0 Ratings

Journals and Reconciliations

9.4
94%
8 Ratings
N/A
0 Ratings

Enterprise Accounting

9.2
92%
8 Ratings
N/A
0 Ratings

Configurable Accounting

9.2
92%
7 Ratings
N/A
0 Ratings

Centralized Rules Framework

9.5
95%
5 Ratings
N/A
0 Ratings

Standardized Processes

9.6
96%
9 Ratings
N/A
0 Ratings

Cash management

N/A
0 Ratings
7.0
70%
3 Ratings

Bank reconciliation

N/A
0 Ratings
7.0
70%
2 Ratings

Expense management

N/A
0 Ratings
7.3
73%
45 Ratings

Time tracking

N/A
0 Ratings
8.8
88%
38 Ratings

Multi-currency support

N/A
0 Ratings
7.0
70%
1 Rating

Regulations compliance

N/A
0 Ratings
6.0
60%
17 Ratings

Self-service portal

N/A
0 Ratings
9.1
91%
3 Ratings

Inventory Management

9.8

Acumatica

98%

FreshBooks

Feature Set Not Supported
N/A
Acumatica ranks higher in 4/4 features

Inventory tracking

9.9
99%
7 Ratings
N/A
0 Ratings

Automatic reordering

9.7
97%
6 Ratings
N/A
0 Ratings

Location management

9.8
98%
7 Ratings
N/A
0 Ratings

Manufacturing module

9.9
99%
5 Ratings
N/A
0 Ratings

Order Management

9.6

Acumatica

96%
7.8

FreshBooks

78%
Acumatica ranks higher in 6/7 features

Pricing

9.5
95%
6 Ratings
7.2
72%
33 Ratings

Order entry

9.3
93%
6 Ratings
8.0
80%
33 Ratings

Credit card processing

9.4
94%
3 Ratings
6.1
61%
34 Ratings

Cost of goods sold

9.4
94%
7 Ratings
10.0
100%
1 Rating

Order Orchestration

9.9
99%
3 Ratings
N/A
0 Ratings

End-to-end order visibility

9.9
99%
4 Ratings
N/A
0 Ratings

Order exception Resolution

10.0
100%
2 Ratings
N/A
0 Ratings

Subledger and Financial Process

9.6

Acumatica

96%

FreshBooks

Feature Set Not Supported
N/A
Acumatica ranks higher in 14/14 features

Automated Invoice Processing

9.6
96%
6 Ratings
N/A
0 Ratings

Shared Services Payments

9.4
94%
3 Ratings
N/A
0 Ratings

Billings Management

9.8
98%
5 Ratings
N/A
0 Ratings

Customer Receipt Applications

9.7
97%
4 Ratings
N/A
0 Ratings

Customer Collections

9.4
94%
4 Ratings
N/A
0 Ratings

Revenue Recognition

9.8
98%
5 Ratings
N/A
0 Ratings

Cash Management

9.7
97%
8 Ratings
N/A
0 Ratings

Asset Management

9.5
95%
4 Ratings
N/A
0 Ratings

Travel & Expense Management

9.3
93%
5 Ratings
N/A
0 Ratings

Budgetary Control & Encumbrance Accounting

9.6
96%
5 Ratings
N/A
0 Ratings

Period Close

9.6
96%
7 Ratings
N/A
0 Ratings

Transactions Tax

9.8
98%
6 Ratings
N/A
0 Ratings

Subledger Reconciliations

9.6
96%
4 Ratings
N/A
0 Ratings

3rd Party Accounting Systems

10.0
100%
2 Ratings
N/A
0 Ratings

Project Financial Management

9.9

Acumatica

99%

FreshBooks

Feature Set Not Supported
N/A
Acumatica ranks higher in 12/12 features

Budgeting and Forecasting

9.6
96%
4 Ratings
N/A
0 Ratings

Project Costing

9.9
99%
3 Ratings
N/A
0 Ratings

Cost Capture

9.9
99%
3 Ratings
N/A
0 Ratings

Capital Project Management

10.0
100%
2 Ratings
N/A
0 Ratings

Customer Invoicing

10.0
100%
2 Ratings
N/A
0 Ratings

Customer Contract Compliance

10.0
100%
2 Ratings
N/A
0 Ratings

Project Revenue Recognition

9.9
99%
3 Ratings
N/A
0 Ratings

Project Financial Performance Analysis

9.9
99%
3 Ratings
N/A
0 Ratings

Project Financials Dashboard

10.0
100%
2 Ratings
N/A
0 Ratings

Real-time Financial Reporting

10.0
100%
2 Ratings
N/A
0 Ratings

Embedded Business Intelligence

10.0
100%
2 Ratings
N/A
0 Ratings

Project Planning Collaboration

10.0
100%
2 Ratings
N/A
0 Ratings

Project Execution Management

8.0

Acumatica

80%

FreshBooks

Feature Set Not Supported
N/A
Acumatica ranks higher in 7/7 features

Project Planning and Scheduling

8.0
80%
1 Rating
N/A
0 Ratings

Project Manager Dashboard

8.0
80%
1 Rating
N/A
0 Ratings

Resource Manager Dashboard

8.0
80%
1 Rating
N/A
0 Ratings

Task Insight for Project Managers

8.0
80%
1 Rating
N/A
0 Ratings

Team Member Task Collaboration

7.0
70%
2 Ratings
N/A
0 Ratings

Talent Profiles

9.0
90%
1 Rating
N/A
0 Ratings

Real-Time Project Reporting

8.0
80%
1 Rating
N/A
0 Ratings

Grants Management

7.8

Acumatica

78%

FreshBooks

Feature Set Not Supported
N/A
Acumatica ranks higher in 4/4 features

Award Lifecycle Management

7.0
70%
1 Rating
N/A
0 Ratings

Spending Control

8.0
80%
1 Rating
N/A
0 Ratings

Indirect Cost Management

8.0
80%
1 Rating
N/A
0 Ratings

Billing

8.0
80%
1 Rating
N/A
0 Ratings

Procurement

7.7

Acumatica

77%

FreshBooks

Feature Set Not Supported
N/A
Acumatica ranks higher in 9/9 features

Sourcing Team Collaboration

6.3
63%
2 Ratings
N/A
0 Ratings

Sourcing Analysis

8.0
80%
1 Rating
N/A
0 Ratings

Bids Analyzed and Compared

8.0
80%
1 Rating
N/A
0 Ratings

Catalog Shopping E-Commerce for Employees

7.0
70%
1 Rating
N/A
0 Ratings

Invoice Automated Matching

7.0
70%
1 Rating
N/A
0 Ratings

Requisitions-to-Purchase Orders Integrated

9.0
90%
1 Rating
N/A
0 Ratings

Supplier Assessment

8.0
80%
1 Rating
N/A
0 Ratings

Supplier Management

9.0
90%
1 Rating
N/A
0 Ratings

Supplier Portal

7.0
70%
1 Rating
N/A
0 Ratings

Logistics

9.4

Acumatica

94%

FreshBooks

Feature Set Not Supported
N/A
Acumatica ranks higher in 11/11 features

Transportation Planning and Optimization

10.0
100%
2 Ratings
N/A
0 Ratings

Transportation Sourcing Management

10.0
100%
2 Ratings
N/A
0 Ratings

Transportation Process Integration

10.0
100%
1 Rating
N/A
0 Ratings

Transportation Execution Management

10.0
100%
1 Rating
N/A
0 Ratings

Trade Management

8.0
80%
1 Rating
N/A
0 Ratings

Customs Entry Management

10.0
100%
2 Ratings
N/A
0 Ratings

Customs Document Management

10.0
100%
2 Ratings
N/A
0 Ratings

Customs Document Collaboration

10.0
100%
2 Ratings
N/A
0 Ratings

Fulfillment Management

8.0
80%
1 Rating
N/A
0 Ratings

Inventory Visibility

8.0
80%
1 Rating
N/A
0 Ratings

Warehouse Workforce Management

10.0
100%
1 Rating
N/A
0 Ratings

Manufacturing

9.8

Acumatica

98%

FreshBooks

Feature Set Not Supported
N/A
Acumatica ranks higher in 9/9 features

Production Process Design

10.0
100%
2 Ratings
N/A
0 Ratings

Supply Chain Business Flows

9.9
99%
4 Ratings
N/A
0 Ratings

Production Management

9.8
98%
3 Ratings
N/A
0 Ratings

Contracted Manufacturing Management

9.9
99%
3 Ratings
N/A
0 Ratings

Configuration Management

9.9
99%
4 Ratings
N/A
0 Ratings

Work Definition

9.8
98%
2 Ratings
N/A
0 Ratings

Work Execution

9.8
98%
2 Ratings
N/A
0 Ratings

Advanced Fulfillment

9.7
97%
2 Ratings
N/A
0 Ratings

Manufacturing Costs

9.6
96%
3 Ratings
N/A
0 Ratings

Supply Chain

9.9

Acumatica

99%

FreshBooks

Feature Set Not Supported
N/A
Acumatica ranks higher in 4/4 features

Forecasting

9.8
98%
3 Ratings
N/A
0 Ratings

Inventory Planning

9.8
98%
3 Ratings
N/A
0 Ratings

Multi-tier Supply Chain Planning

10.0
100%
2 Ratings
N/A
0 Ratings

Performance Monitoring

10.0
100%
1 Rating
N/A
0 Ratings

Product Lifecycle Management

9.0

Acumatica

90%

FreshBooks

Feature Set Not Supported
N/A
Acumatica ranks higher in 6/6 features

Ideation Management

10.0
100%
1 Rating
N/A
0 Ratings

Requirements Management

10.0
100%
1 Rating
N/A
0 Ratings

Proposal Management

10.0
100%
2 Ratings
N/A
0 Ratings

Product Master Data Management

9.0
90%
1 Rating
N/A
0 Ratings

Vendor Portal

7.0
70%
1 Rating
N/A
0 Ratings

Project Portfolio Management

8.0
80%
1 Rating
N/A
0 Ratings

Attribute Ratings

  • Acumatica is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

8.1

Acumatica

81%
11 Ratings
6.6

FreshBooks

66%
67 Ratings

Likelihood to Renew

9.0

Acumatica

90%
1 Rating
7.6

FreshBooks

76%
18 Ratings

Usability

8.0

Acumatica

80%
1 Rating
6.8

FreshBooks

68%
13 Ratings

Availability

Acumatica

N/A
0 Ratings
10.0

FreshBooks

100%
4 Ratings

Performance

Acumatica

N/A
0 Ratings
8.0

FreshBooks

80%
2 Ratings

Support Rating

10.0

Acumatica

100%
1 Rating
7.7

FreshBooks

77%
13 Ratings

Implementation Rating

Acumatica

N/A
0 Ratings
10.0

FreshBooks

100%
2 Ratings

Likelihood to Recommend

Acumatica

Acumatica is great for mid to large size organizations that need a fully integrated solution and many modules. The software is very robust and they are always adding more features and functionality to the product. So as your business grows the product does too. It's not like other ERP solutions that I've worked with that rarely improve.
Read full review

FreshBooks

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills. It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Read full review

Pros

Acumatica

  • Expense reporting - enabled by a smartphone, you can image receipts and create claims quickly
  • Chart of accounts - being able to drill down in an expense category to see the individual claims that make up the total is helpful
  • Reporting - I appreciate the ability to pull a standard report and export to Excel quickly and easily
Read full review

FreshBooks

  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&amp;L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
Read full review

Cons

Acumatica

  • Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
  • Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
  • CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.
Read full review

FreshBooks

  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Read full review

Pricing Details

Acumatica

Starting Price

Editions & Modules

Acumatica editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing is always consumption-based with no five-year lock-ins or termination penalties. We believe that everyone in your company needs up-to-date and accurate information to make the best decisions. That’s why we created an Acumatica ERP pricing structure that lets you add casual users, suppliers, and customers without paying for additional licenses. Your cost is based on the features and resources that you choose to utilize, not on the number of users who access the system. Get pricing tailored to your usage: An Acumatica partner will work with you to understand your specific requirements, determine the proper resources and modules for your company, and present you with an accurate price for your license. We provide you with the ability to deploy where you need, switch when you need, and never incur a fee for doing so.

    FreshBooks

    Starting Price

    $0

    Editions & Modules

    FreshBooks editions and modules pricing
    EditionModules
    Lite$4.501
    Plus$7.502
    Premium$153
    SelectCustom Pricing4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Acumatica

    It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
    Read full review

    FreshBooks

    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review

    Usability

    Acumatica

    1- Its interface [is] easy to understand. 2- [The] help center is very supportive.
    Read full review

    FreshBooks

    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Read full review

    Reliability and Availability

    Acumatica

    No answers on this topic

    FreshBooks

    FreshBooks is easy to use and always works!
    Read full review

    Support Rating

    Acumatica

    They support their customers with more tools like 1- Help center in every screen 2- Acumatica University [has] PDF books and videos 3- Contact with Acumatica team support through live chat, call, or create case
    Read full review

    FreshBooks

    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Read full review

    Implementation Rating

    Acumatica

    No answers on this topic

    FreshBooks

    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review

    Alternatives Considered

    Acumatica

    Acumatica trumps over QuickBooks Enterprise Solutions in many ways. First, Acumatica being in the cloud has given us agility in accessing the platform anywhere and anytime. Second, the dashboard creation feature of Acumatica has given us the ability to customize each dashboard of each of our employees. Lastly, the CRM solution of Acumatica enables us to track, manage, and monitor our sales team.
    Read full review

    FreshBooks

    We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

    At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
    Read full review

    Return on Investment

    Acumatica

    • Acumatica provides us with real-time reports on our entire business process by connecting our sales, delivery of services/product, and up to collection. Given this, we couldn't quantify the value of seeing a clearer picture of our business, thus we are able to make timely and accurate decisions.
    Read full review

    FreshBooks

    • Freshbooks saves me time compared to when I managed to invoice without an app.
    • Freshbooks make keeping my invoices organized which saves me time.
    • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
    Read full review

    Screenshots

    Add comparison