What users are saying about
31 Ratings
172 Ratings
31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100
172 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

Acumatica

We work with clients from various fields and have not yet encountered cases where Acumatica is not suitable. It can be customized for any business. Some business-process a harder for customization but basically, everything is solvable.
Anonymous | TrustRadius Reviewer

FreshBooks

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills.It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Sandra Ikegwuonu | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Acumatica
9.9
FreshBooks
Pay calculation
Acumatica
9.9
FreshBooks
Benefit plan administration
Acumatica
9.9
FreshBooks
Direct deposit files
Acumatica
9.9
FreshBooks
Salary revision and increment management
Acumatica
9.9
FreshBooks
Reimbursement management
Acumatica
9.9
FreshBooks

Customization

Acumatica
9.8
FreshBooks
7.3
API for custom integration
Acumatica
9.8
FreshBooks
6.1
Plug-ins
Acumatica
9.8
FreshBooks
8.6

Security

Acumatica
9.7
FreshBooks
8.8
Single sign-on capability
Acumatica
9.8
FreshBooks
10.0
Role-based user permissions
Acumatica
9.5
FreshBooks
7.5

Reporting & Analytics

Acumatica
9.0
FreshBooks
7.0
Dashboards
Acumatica
9.1
FreshBooks
8.2
Standard reports
Acumatica
8.6
FreshBooks
7.9
Custom reports
Acumatica
9.3
FreshBooks
4.8

General Ledger and Configurable Accounting

Acumatica
9.3
FreshBooks
7.7
Accounts payable
Acumatica
9.1
FreshBooks
8.5
Accounts receivable
Acumatica
9.0
FreshBooks
8.4
Global Financial Support
Acumatica
9.9
FreshBooks
Primary and Secondary Ledgers
Acumatica
9.2
FreshBooks
Intercompany Accounting
Acumatica
9.8
FreshBooks
Localizations
Acumatica
9.8
FreshBooks
Journals and Reconciliations
Acumatica
9.2
FreshBooks
Enterprise Accounting
Acumatica
9.0
FreshBooks
Configurable Accounting
Acumatica
9.1
FreshBooks
Centralized Rules Framework
Acumatica
9.3
FreshBooks
Standardized Processes
Acumatica
9.4
FreshBooks
Cash management
Acumatica
FreshBooks
7.0
Bank reconciliation
Acumatica
FreshBooks
7.0
Expense management
Acumatica
FreshBooks
7.8
Time tracking
Acumatica
FreshBooks
7.5
Multi-currency support
Acumatica
FreshBooks
7.0
Regulations compliance
Acumatica
FreshBooks
6.5
Self-service portal
Acumatica
FreshBooks
9.1

Inventory Management

Acumatica
9.7
FreshBooks
Inventory tracking
Acumatica
9.8
FreshBooks
Automatic reordering
Acumatica
9.5
FreshBooks
Location management
Acumatica
9.7
FreshBooks
Manufacturing module
Acumatica
9.8
FreshBooks

Order Management

Acumatica
9.5
FreshBooks
8.4
Pricing
Acumatica
9.3
FreshBooks
7.7
Order entry
Acumatica
9.0
FreshBooks
7.5
Credit card processing
Acumatica
9.2
FreshBooks
8.3
Cost of goods sold
Acumatica
9.2
FreshBooks
10.0
Order Orchestration
Acumatica
9.9
FreshBooks
End-to-end order visibility
Acumatica
9.9
FreshBooks
Order exception Resolution
Acumatica
9.9
FreshBooks

Subledger and Financial Process

Acumatica
9.4
FreshBooks
Automated Invoice Processing
Acumatica
9.4
FreshBooks
Shared Services Payments
Acumatica
9.2
FreshBooks
Billings Management
Acumatica
9.6
FreshBooks
Customer Receipt Applications
Acumatica
9.5
FreshBooks
Customer Collections
Acumatica
9.2
FreshBooks
Revenue Recognition
Acumatica
9.7
FreshBooks
Cash Management
Acumatica
9.5
FreshBooks
Asset Management
Acumatica
9.2
FreshBooks
Travel & Expense Management
Acumatica
9.1
FreshBooks
Budgetary Control & Encumbrance Accounting
Acumatica
9.5
FreshBooks
Period Close
Acumatica
9.4
FreshBooks
Transactions Tax
Acumatica
9.7
FreshBooks
Subledger Reconciliations
Acumatica
9.4
FreshBooks
3rd Party Accounting Systems
Acumatica
9.9
FreshBooks

Project Financial Management

Acumatica
9.9
FreshBooks
Budgeting and Forecasting
Acumatica
9.3
FreshBooks
Project Costing
Acumatica
9.9
FreshBooks
Cost Capture
Acumatica
9.9
FreshBooks
Capital Project Management
Acumatica
9.9
FreshBooks
Customer Invoicing
Acumatica
9.9
FreshBooks
Customer Contract Compliance
Acumatica
9.9
FreshBooks
Project Revenue Recognition
Acumatica
9.9
FreshBooks
Project Financial Performance Analysis
Acumatica
9.9
FreshBooks
Project Financials Dashboard
Acumatica
10.0
FreshBooks
Real-time Financial Reporting
Acumatica
10.0
FreshBooks
Embedded Business Intelligence
Acumatica
9.9
FreshBooks
Project Planning Collaboration
Acumatica
9.9
FreshBooks

Project Execution Management

Acumatica
8.0
FreshBooks
Project Planning and Scheduling
Acumatica
8.0
FreshBooks
Project Manager Dashboard
Acumatica
8.0
FreshBooks
Resource Manager Dashboard
Acumatica
8.0
FreshBooks
Task Insight for Project Managers
Acumatica
8.0
FreshBooks
Team Member Task Collaboration
Acumatica
7.0
FreshBooks
Talent Profiles
Acumatica
9.0
FreshBooks
Real-Time Project Reporting
Acumatica
8.0
FreshBooks

Grants Management

Acumatica
7.8
FreshBooks
Award Lifecycle Management
Acumatica
7.0
FreshBooks
Spending Control
Acumatica
8.0
FreshBooks
Indirect Cost Management
Acumatica
8.0
FreshBooks
Billing
Acumatica
8.0
FreshBooks

Procurement

Acumatica
7.7
FreshBooks
Sourcing Team Collaboration
Acumatica
6.3
FreshBooks
Sourcing Analysis
Acumatica
8.0
FreshBooks
Bids Analyzed and Compared
Acumatica
8.0
FreshBooks
Catalog Shopping E-Commerce for Employees
Acumatica
7.0
FreshBooks
Invoice Automated Matching
Acumatica
7.0
FreshBooks
Requisitions-to-Purchase Orders Integrated
Acumatica
9.0
FreshBooks
Supplier Assessment
Acumatica
8.0
FreshBooks
Supplier Management
Acumatica
9.0
FreshBooks
Supplier Portal
Acumatica
7.0
FreshBooks

Logistics

Acumatica
9.4
FreshBooks
Transportation Planning and Optimization
Acumatica
9.9
FreshBooks
Transportation Sourcing Management
Acumatica
9.9
FreshBooks
Transportation Process Integration
Acumatica
10.0
FreshBooks
Transportation Execution Management
Acumatica
10.0
FreshBooks
Trade Management
Acumatica
8.0
FreshBooks
Customs Entry Management
Acumatica
10.0
FreshBooks
Customs Document Management
Acumatica
10.0
FreshBooks
Customs Document Collaboration
Acumatica
10.0
FreshBooks
Fulfillment Management
Acumatica
8.0
FreshBooks
Inventory Visibility
Acumatica
8.0
FreshBooks
Warehouse Workforce Management
Acumatica
10.0
FreshBooks

Manufacturing

Acumatica
9.7
FreshBooks
Production Process Design
Acumatica
9.9
FreshBooks
Supply Chain Business Flows
Acumatica
9.9
FreshBooks
Production Management
Acumatica
9.7
FreshBooks
Contracted Manufacturing Management
Acumatica
9.9
FreshBooks
Configuration Management
Acumatica
9.9
FreshBooks
Work Definition
Acumatica
9.6
FreshBooks
Work Execution
Acumatica
9.6
FreshBooks
Advanced Fulfillment
Acumatica
9.5
FreshBooks
Manufacturing Costs
Acumatica
9.4
FreshBooks

Supply Chain

Acumatica
9.8
FreshBooks
Forecasting
Acumatica
9.6
FreshBooks
Inventory Planning
Acumatica
9.6
FreshBooks
Multi-tier Supply Chain Planning
Acumatica
9.9
FreshBooks
Performance Monitoring
Acumatica
10.0
FreshBooks

Product Lifecycle Management

Acumatica
9.0
FreshBooks
Ideation Management
Acumatica
10.0
FreshBooks
Requirements Management
Acumatica
10.0
FreshBooks
Proposal Management
Acumatica
9.9
FreshBooks
Product Master Data Management
Acumatica
9.0
FreshBooks
Vendor Portal
Acumatica
7.0
FreshBooks
Project Portfolio Management
Acumatica
8.0
FreshBooks

Pros

Acumatica

  • Expense reporting - enabled by a smartphone, you can image receipts and create claims quickly
  • Chart of accounts - being able to drill down in an expense category to see the individual claims that make up the total is helpful
  • Reporting - I appreciate the ability to pull a standard report and export to Excel quickly and easily
Anonymous | TrustRadius Reviewer

FreshBooks

  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
Kathleen Allardyce | TrustRadius Reviewer

Cons

Acumatica

  • Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
  • Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
  • CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.
Anonymous | TrustRadius Reviewer

FreshBooks

  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Raylene Wall | TrustRadius Reviewer

Likelihood to Renew

Acumatica

Acumatica 9.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive | TrustRadius Reviewer

FreshBooks

FreshBooks 7.6
Based on 18 answers
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Stan Zaslavsky ★ 3D Visuals for Projects | TrustRadius Reviewer

Usability

Acumatica

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 8.3
Based on 11 answers
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
LaToya M. Davidson-Perez | TrustRadius Reviewer

Reliability and Availability

Acumatica

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 10.0
Based on 4 answers
FreshBooks is easy to use and always works!
Matt Franko | TrustRadius Reviewer

Support Rating

Acumatica

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 9.1
Based on 11 answers
They told us about the recent acquisition of a Mexican company in order to accelerate the implementation of compliance with Mexican needs, in addition to being able to make payroll and compliance with Mexican taxes. We look forward to this to re-evaluate and use it with our clients with affiliates in Mexico.
Anonymous | TrustRadius Reviewer

Implementation Rating

Acumatica

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 10.0
Based on 2 answers
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Kathleen Allardyce | TrustRadius Reviewer

Alternatives Considered

Acumatica

Acumatica trumps over QuickBooks Enterprise Solutions in many ways. First, Acumatica being in the cloud has given us agility in accessing the platform anywhere and anytime. Second, the dashboard creation feature of Acumatica has given us the ability to customize each dashboard of each of our employees. Lastly, the CRM solution of Acumatica enables us to track, manage, and monitor our sales team.
Parker Ong | TrustRadius Reviewer

FreshBooks

I selected FreshBooks because it combined Toggl, Harvest and Quickbooks features into a single system. This simple move allowed for me to save money on the tools and in turn bring all client data into a single portal.
FreshBooks is easy to use and automatically generates the accounts based on available data!
Anonymous | TrustRadius Reviewer

Return on Investment

Acumatica

  • Acumatica has saved us so much time, previously having multiple disparate systems for handling our many processes. Now we have one fully integrated system saving us time and money.
Nicole Ronchetti | TrustRadius Reviewer

FreshBooks

  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
Mike Calabro | TrustRadius Reviewer

Screenshots

Pricing Details

Acumatica

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acumatica Editions & Modules

Additional Pricing Details

FreshBooks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreshBooks Editions & Modules

Edition
Lite$4.501
Plus$7.501
Premium$151
SelectCustom Pricing
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Acumatica
9.1
FreshBooks
7.6

Likelihood to Renew

Acumatica
9.0
FreshBooks
7.6

Usability

Acumatica
FreshBooks
8.3

Reliability and Availability

Acumatica
FreshBooks
10.0

Performance

Acumatica
FreshBooks
8.0

Support Rating

Acumatica
FreshBooks
9.1

Implementation Rating

Acumatica
FreshBooks
10.0

Add comparison