What users are saying about
11 Ratings

FreshBooks

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Top Rated
125 Ratings
11 Ratings
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Score 8.7 out of 101

FreshBooks

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Top Rated
125 Ratings
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Score 8.4 out of 101

Add comparison

Likelihood to Recommend

Acumatica 5.0

As I have only used it in one business I can't say too much how relevant it would be for other types of business, eg Retail or Manufacturing. It doesn't appear to be specifically set up for ecommerce.

We wholesale products and it works well for that kind of business model.
Justin Leflaive profile photo

FreshBooks

We used Freshbooks as an alternate source of invoicing (we use Stripe for recurring billing) and it works well in this setup. It is not meant for invoicing for Software-as-a-Service products.
Soneeka Arora profile photo

Feature Rating Comparison

Customization

Acumatica 5.0
7.0
FreshBooks
7.0
API for custom integration
Acumatica 5.0
7.0
FreshBooks
7.0
Plug-ins
Acumatica 5.0
FreshBooks
7.0

Security

Acumatica 5.0
7.0
FreshBooks
9.0
Role-based user permissions
Acumatica 5.0
7.0
FreshBooks
8.0
Single sign-on capability
Acumatica 5.0
FreshBooks
10.0

Reporting & Analytics

Acumatica 5.0
6.7
FreshBooks
6.9
Dashboards
Acumatica 5.0
4.0
FreshBooks
7.9
Standard reports
Acumatica 5.0
7.0
FreshBooks
7.9
Custom reports
Acumatica 5.0
9.0
FreshBooks
4.8

General Ledger and Configurable Accounting

Acumatica 5.0
8.3
FreshBooks
7.9
Accounts payable
Acumatica 5.0
10.0
FreshBooks
8.7
Accounts receivable
Acumatica 5.0
8.0
FreshBooks
8.6
Global Financial Support
Acumatica 5.0
5.0
FreshBooks
Intercompany Accounting
Acumatica 5.0
9.0
FreshBooks
Journals and Reconciliations
Acumatica 5.0
10.0
FreshBooks
Standardized Processes
Acumatica 5.0
8.0
FreshBooks
Cash management
Acumatica 5.0
FreshBooks
7.0
Bank reconciliation
Acumatica 5.0
FreshBooks
7.0
Expense management
Acumatica 5.0
FreshBooks
7.6
Time tracking
Acumatica 5.0
FreshBooks
8.3
Multi-currency support
Acumatica 5.0
FreshBooks
7.0
Regulations compliance
Acumatica 5.0
FreshBooks
8.1
Self-service portal
Acumatica 5.0
FreshBooks
9.1

Inventory Management

Acumatica 5.0
8.5
FreshBooks
Inventory tracking
Acumatica 5.0
9.0
FreshBooks
Location management
Acumatica 5.0
8.0
FreshBooks

Order Management

Acumatica 5.0
9.3
FreshBooks
8.5
Pricing
Acumatica 5.0
10.0
FreshBooks
7.4
Order entry
Acumatica 5.0
9.0
FreshBooks
7.9
Cost of goods sold
Acumatica 5.0
8.0
FreshBooks
10.0
End-to-end order visibility
Acumatica 5.0
10.0
FreshBooks
Credit card processing
Acumatica 5.0
FreshBooks
8.6

Subledger and Financial Process

Acumatica 5.0
6.8
FreshBooks
Automated Invoice Processing
Acumatica 5.0
7.0
FreshBooks
Customer Collections
Acumatica 5.0
7.0
FreshBooks
Cash Management
Acumatica 5.0
7.0
FreshBooks
Period Close
Acumatica 5.0
6.0
FreshBooks

Accounting Firm BPO Features

Acumatica 5.0
FreshBooks
7.4
Branded client dashboards
Acumatica 5.0
FreshBooks
5.0
Configurable alerts
Acumatica 5.0
FreshBooks
8.1
Client template cloning
Acumatica 5.0
FreshBooks
8.2
Single sign-on
Acumatica 5.0
FreshBooks
8.4

Pros

  • Generic Inquiries are a very easy way to create custom reports.
  • The automation schedules are useful, we use these for confirming of shipments, creating invoices and emailing them. Reduces workload.
  • Open for integration with other software. We find the ease of connection to MS PowerBI very useful.
Justin Leflaive profile photo
  • It is easy to create the clients and invoices.
  • It is easy to see the status of each invoice, along with the aging on each invoice.
  • It creates easy to use reports that can be shared if required.
Soneeka Arora profile photo

Cons

  • The CRM module is very basic.
  • There is no supplier remittance function.
  • The API is basic, our ecommerce integration has had to be built nearly from scratch.
Justin Leflaive profile photo
  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Raylene Wall profile photo

Likelihood to Renew

Acumatica 5.09.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive profile photo
FreshBooks6.6
Based on 18 answers
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Stan Zaslavsky ★ 3D Visuals for Projects profile photo

Usability

No score
No answers yet
No answers on this topic
FreshBooks8.0
Based on 7 answers
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
LaToya M. Davidson-Perez profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
FreshBooks10.0
Based on 2 answers
FreshBooks is easy to use and always works!
Matt Franko profile photo

Support

No score
No answers yet
No answers on this topic
FreshBooks7.0
Based on 3 answers
I think that their online tools and resources are great and concise but would like it more if you knew what improvements were in the pipeline. There are a number of features or tweaks that I've seen suggested but I don't really know if anyone from FreshBooks is listening to them or if they're being worked on.
LaToya M. Davidson-Perez profile photo

Implementation

No score
No answers yet
No answers on this topic
FreshBooks10.0
Based on 1 answer
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Kathleen Allardyce profile photo

Alternatives Considered

NetSuite is much more expensive and is difficult to customise or integrate.
SAP is a more complex and powerful system, but several times more expensive to implement and run.
Justin Leflaive profile photo
I really liked Wave Apps for a bit. It had some limitations, but I really like how easy it was to use and intuitive. Great pricing too. So I would recommend that over Freshbooks at this point for someone who is just getting started. Quickbooks is great for accounting. Super complicated to use unless you have an accountant or someone that is using it for you. Xero was even more complicated for someone like me that just wanted to record expenses, input invoices, pay bills, and get a cashflow report. I also want to see project profitability and that's not the easiest to do on any of these systems
Amara Omoregie profile photo

Rating for Public Practice CPAs

No score
No answers yet
No answers on this topic
FreshBooks7.0
Based on 1 answer
A good software just not as familiar as QuickBooks Online
Brent Bement, CPA profile photo

Return on Investment

  • Time to match customer payments has decreased by approximately 30%.
  • Time to enter sales orders has decreased by approx 10%.
  • It has enabled up to easily access our system remotely, meaning we are able to be more flexible in our work.
Justin Leflaive profile photo
  • The amount of time I save billing clients is substantial. It takes minutes to create an invoice — something I can't say for other platforms.
  • I also always know which accounts are pending payment and can see the total amount that is due and when. Makes it very easy for automated follow-up and reminders.
Asia Matos profile photo

Screenshots

Pricing Details

Acumatica 5.0

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Acumatica 5.0 Editions & Modules
Acumatica 5.0
Additional Pricing Details

FreshBooks

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
FreshBooks Editions & Modules
FreshBooks
Edition
Lite
$15
Plus
$25
Premium
$50
Additional Pricing Details