What users are saying about
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Top Rated
131 Ratings
13 Ratings
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Score 8.5 out of 101

FreshBooks

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Top Rated
131 Ratings
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Score 8.4 out of 101

Likelihood to Recommend

Acumatica 5.0

Fairly easy and intuitive user interface with common features throughout the platform makes it easy to train users new to the system. However, it requires a lot of dev customization with limited features that a power user/administrator can manipulate. Doesn't provide a very customized experience to the individual user. Seems that the best scenario is for companies that will use implementation and customization services to maximize the features of Acumatica.
No photo available

FreshBooks

We used Freshbooks as an alternate source of invoicing (we use Stripe for recurring billing) and it works well in this setup. It is not meant for invoicing for Software-as-a-Service products.
Soneeka Arora profile photo

Feature Rating Comparison

Payroll Management

Acumatica 5.0
7.5
FreshBooks
Pay calculation
Acumatica 5.0
7.0
FreshBooks
Benefit plan administration
Acumatica 5.0
7.0
FreshBooks
Direct deposit files
Acumatica 5.0
8.0
FreshBooks
Salary revision and increment management
Acumatica 5.0
8.0
FreshBooks
Reimbursement management
Acumatica 5.0
7.5
FreshBooks

Customization

Acumatica 5.0
5.6
FreshBooks
7.2
API for custom integration
Acumatica 5.0
5.7
FreshBooks
7.1
Plug-ins
Acumatica 5.0
5.5
FreshBooks
7.3

Security

Acumatica 5.0
8.6
FreshBooks
9.0
Single sign-on capability
Acumatica 5.0
9.0
FreshBooks
10.0
Role-based user permissions
Acumatica 5.0
8.3
FreshBooks
8.1

Reporting & Analytics

Acumatica 5.0
7.9
FreshBooks
6.9
Dashboards
Acumatica 5.0
7.6
FreshBooks
7.9
Standard reports
Acumatica 5.0
7.8
FreshBooks
8.0
Custom reports
Acumatica 5.0
8.2
FreshBooks
4.8

General Ledger and Configurable Accounting

Acumatica 5.0
7.9
FreshBooks
8.0
Accounts payable
Acumatica 5.0
8.3
FreshBooks
8.9
Accounts receivable
Acumatica 5.0
7.6
FreshBooks
8.7
Global Financial Support
Acumatica 5.0
7.5
FreshBooks
Primary and Secondary Ledgers
Acumatica 5.0
8.0
FreshBooks
Intercompany Accounting
Acumatica 5.0
8.2
FreshBooks
Localizations
Acumatica 5.0
8.0
FreshBooks
Journals and Reconciliations
Acumatica 5.0
7.9
FreshBooks
Enterprise Accounting
Acumatica 5.0
8.0
FreshBooks
Configurable Accounting
Acumatica 5.0
8.0
FreshBooks
Centralized Rules Framework
Acumatica 5.0
8.0
FreshBooks
Standardized Processes
Acumatica 5.0
7.6
FreshBooks
Cash management
Acumatica 5.0
FreshBooks
7.0
Bank reconciliation
Acumatica 5.0
FreshBooks
7.0
Expense management
Acumatica 5.0
FreshBooks
7.5
Time tracking
Acumatica 5.0
FreshBooks
8.4
Multi-currency support
Acumatica 5.0
FreshBooks
7.0
Regulations compliance
Acumatica 5.0
FreshBooks
8.6
Self-service portal
Acumatica 5.0
FreshBooks
9.1

Inventory Management

Acumatica 5.0
8.4
FreshBooks
Inventory tracking
Acumatica 5.0
9.0
FreshBooks
Automatic reordering
Acumatica 5.0
8.0
FreshBooks
Location management
Acumatica 5.0
8.7
FreshBooks
Manufacturing module
Acumatica 5.0
8.0
FreshBooks

Order Management

Acumatica 5.0
7.9
FreshBooks
8.5
Pricing
Acumatica 5.0
7.9
FreshBooks
7.3
Order entry
Acumatica 5.0
8.2
FreshBooks
8.0
Credit card processing
Acumatica 5.0
8.0
FreshBooks
8.6
Cost of goods sold
Acumatica 5.0
8.0
FreshBooks
10.0
Order Orchestration
Acumatica 5.0
7.5
FreshBooks
End-to-end order visibility
Acumatica 5.0
7.9
FreshBooks
Order exception Resolution
Acumatica 5.0
8.0
FreshBooks

Subledger and Financial Process

Acumatica 5.0
7.8
FreshBooks
Automated Invoice Processing
Acumatica 5.0
7.0
FreshBooks
Shared Services Payments
Acumatica 5.0
9.0
FreshBooks
Billings Management
Acumatica 5.0
7.0
FreshBooks
Customer Receipt Applications
Acumatica 5.0
8.0
FreshBooks
Customer Collections
Acumatica 5.0
7.7
FreshBooks
Revenue Recognition
Acumatica 5.0
8.0
FreshBooks
Cash Management
Acumatica 5.0
7.8
FreshBooks
Asset Management
Acumatica 5.0
9.0
FreshBooks
Travel & Expense Management
Acumatica 5.0
7.5
FreshBooks
Budgetary Control & Encumbrance Accounting
Acumatica 5.0
7.5
FreshBooks
Period Close
Acumatica 5.0
7.7
FreshBooks
Transactions Tax
Acumatica 5.0
7.5
FreshBooks
Subledger Reconciliations
Acumatica 5.0
8.0
FreshBooks
3rd Party Accounting Systems
Acumatica 5.0
7.0
FreshBooks

Project Financial Management

Acumatica 5.0
7.9
FreshBooks
Budgeting and Forecasting
Acumatica 5.0
7.5
FreshBooks
Project Costing
Acumatica 5.0
7.5
FreshBooks
Cost Capture
Acumatica 5.0
7.5
FreshBooks
Capital Project Management
Acumatica 5.0
8.0
FreshBooks
Customer Invoicing
Acumatica 5.0
8.0
FreshBooks
Customer Contract Compliance
Acumatica 5.0
7.0
FreshBooks
Project Revenue Recognition
Acumatica 5.0
7.5
FreshBooks
Project Financial Performance Analysis
Acumatica 5.0
8.0
FreshBooks
Project Financials Dashboard
Acumatica 5.0
9.0
FreshBooks
Real-time Financial Reporting
Acumatica 5.0
9.0
FreshBooks
Embedded Business Intelligence
Acumatica 5.0
8.0
FreshBooks
Project Planning Collaboration
Acumatica 5.0
8.0
FreshBooks

Project Execution Management

Acumatica 5.0
8.0
FreshBooks
Project Planning and Scheduling
Acumatica 5.0
8.0
FreshBooks
Project Manager Dashboard
Acumatica 5.0
8.0
FreshBooks
Resource Manager Dashboard
Acumatica 5.0
8.0
FreshBooks
Task Insight for Project Managers
Acumatica 5.0
8.0
FreshBooks
Team Member Task Collaboration
Acumatica 5.0
7.0
FreshBooks
Talent Profiles
Acumatica 5.0
9.0
FreshBooks
Real-Time Project Reporting
Acumatica 5.0
8.0
FreshBooks

Grants Management

Acumatica 5.0
7.8
FreshBooks
Award Lifecycle Management
Acumatica 5.0
7.0
FreshBooks
Spending Control
Acumatica 5.0
8.0
FreshBooks
Indirect Cost Management
Acumatica 5.0
8.0
FreshBooks
Billing
Acumatica 5.0
8.0
FreshBooks

Procurement

Acumatica 5.0
7.9
FreshBooks
Sourcing Team Collaboration
Acumatica 5.0
8.0
FreshBooks
Sourcing Analysis
Acumatica 5.0
8.0
FreshBooks
Bids Analyzed and Compared
Acumatica 5.0
8.0
FreshBooks
Catalog Shopping E-Commerce for Employees
Acumatica 5.0
7.0
FreshBooks
Invoice Automated Matching
Acumatica 5.0
7.0
FreshBooks
Requisitions-to-Purchase Orders Integrated
Acumatica 5.0
9.0
FreshBooks
Supplier Assessment
Acumatica 5.0
8.0
FreshBooks
Supplier Management
Acumatica 5.0
9.0
FreshBooks
Supplier Portal
Acumatica 5.0
7.0
FreshBooks

Logistics

Acumatica 5.0
7.8
FreshBooks
Transportation Planning and Optimization
Acumatica 5.0
7.0
FreshBooks
Transportation Sourcing Management
Acumatica 5.0
7.0
FreshBooks
Trade Management
Acumatica 5.0
8.0
FreshBooks
Customs Entry Management
Acumatica 5.0
8.0
FreshBooks
Customs Document Management
Acumatica 5.0
8.0
FreshBooks
Customs Document Collaboration
Acumatica 5.0
8.0
FreshBooks
Fulfillment Management
Acumatica 5.0
8.0
FreshBooks
Inventory Visibility
Acumatica 5.0
8.0
FreshBooks

Manufacturing

Acumatica 5.0
7.2
FreshBooks
Production Process Design
Acumatica 5.0
7.0
FreshBooks
Supply Chain Business Flows
Acumatica 5.0
7.0
FreshBooks
Production Management
Acumatica 5.0
8.0
FreshBooks
Configuration Management
Acumatica 5.0
7.0
FreshBooks
Manufacturing Costs
Acumatica 5.0
7.0
FreshBooks

Supply Chain

Acumatica 5.0
8.0
FreshBooks
Forecasting
Acumatica 5.0
8.0
FreshBooks
Inventory Planning
Acumatica 5.0
8.0
FreshBooks
Multi-tier Supply Chain Planning
Acumatica 5.0
8.0
FreshBooks

Product Lifecycle Management

Acumatica 5.0
8.0
FreshBooks
Proposal Management
Acumatica 5.0
8.0
FreshBooks
Product Master Data Management
Acumatica 5.0
9.0
FreshBooks
Vendor Portal
Acumatica 5.0
7.0
FreshBooks
Project Portfolio Management
Acumatica 5.0
8.0
FreshBooks

Accounting Firm BPO Features

Acumatica 5.0
FreshBooks
7.6
Branded client dashboards
Acumatica 5.0
FreshBooks
5.0
Configurable alerts
Acumatica 5.0
FreshBooks
8.3
Client template cloning
Acumatica 5.0
FreshBooks
8.4
Single sign-on
Acumatica 5.0
FreshBooks
8.7

Pros

Acumatica 5.0

  • Since our sales team is spread all around the country, Acumatica being based in the cloud really helps us set up and access the platform in any location as long as there is an internet connection. This saves us time and money because there is no need to set up hardware, servers, and networks in order to access Acumatica.
  • The customization of dashboards and the creation of specific conditions to show a certain metric is what amazes us as we use Acumatica. To give an example, we wanted to track the new leads that are being generated by our sales team per month. We were able to capture the data by setting the parameters and added this report to management's dashboard.
Parker Ong profile photo

FreshBooks

  • Recurring invoicing, with a credit card on file.
  • Time tracking added to invoices automatically.
  • Access to a record of emails sent to the customer.
Ryan Freeman profile photo

Cons

Acumatica 5.0

  • Most of our salespeople rely on their Mobile Phones to access Acumatica, and we feel that the Mobile App of Acumatica needs improvement. The functionalities are limited, therefore we need to access a desktop or laptop to create some entries.
Parker Ong profile photo

FreshBooks

  • The new version does not allow 3rd party payment processors -- only FreshBooks billing via Stripe.
  • The new version has higher costs, with some features removed, and no new features that we need.
  • FreshBooks seems to have lost their identity and their sense of who their customer is.
  • No ability to customize interest/late fees per client or per invoice. Only one structure and a yes/no toggle per client.
Ryan Freeman profile photo

Likelihood to Renew

Acumatica 5.0

Acumatica 5.0 9.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive profile photo

FreshBooks

FreshBooks 6.8
Based on 18 answers
My main concern is not being able to have a higher amount of clients. The lite version is $15/mo which only allows you to invoice to up to 5 clients. My business manages about 12 regularly and a few random extra clients per a month. This means that I have to pay an extra $10 a month to do something I can do for free by myself. Yes, this app can save you time, but if you're good at staying on top of your expenses, hours, etc, there is no reason you can't do this without expending too much extra time on your own.
Mandy Cramer profile photo

Usability

Acumatica 5.0

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 8.0
Based on 7 answers
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
LaToya M. Davidson-Perez profile photo

Reliability and Availability

Acumatica 5.0

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 10.0
Based on 2 answers
FreshBooks is easy to use and always works!
Matt Franko profile photo

Support

Acumatica 5.0

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 7.0
Based on 3 answers
I think that their online tools and resources are great and concise but would like it more if you knew what improvements were in the pipeline. There are a number of features or tweaks that I've seen suggested but I don't really know if anyone from FreshBooks is listening to them or if they're being worked on.
LaToya M. Davidson-Perez profile photo

Implementation

Acumatica 5.0

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 10.0
Based on 1 answer
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Kathleen Allardyce profile photo

Alternatives Considered

Acumatica 5.0

I liked the flexibility of Salesforce and the ability to customize look and feel with minimal development involvement. Email integration was smooth and seamless. However, Acumatica's ability to customize certain business processes to meet our particular day to day operational needs and account based fee as opposed to user based fees made it a better option for our organization.
No photo available

FreshBooks

FreshBooks allows for more than one payment portal, automatically creates, sends, and/or auto charges invoices, and has a more robust automatic emailing system, as compared to PayPal Payments. PayPal Payments is more suited to "one-off" transactions, in my opinion. Also, it is much easier to generate reports through FreshBooks, when compared to PayPal.
Tim Vahsholtz profile photo

Return on Investment

Acumatica 5.0

  • Acumatica provides us with real-time reports on our entire business process by connecting our sales, delivery of services/product, and up to collection. Given this, we couldn't quantify the value of seeing a clearer picture of our business, thus we are able to make timely and accurate decisions.
Parker Ong profile photo

FreshBooks

  • Overall, FreshBooks has had a positive impact on our business in time saved. We probably spent half a day creating monthly invoices for our clients, now it takes a few minutes.
  • Because of FreshBooks' payment portal (as opposed to just Paypal), we receive payments a week to ten days faster, on average.
  • FreshBooks' ability to borrow against invoices via Fundbox allows us to keep a positive cash flow at all times.
Tim Vahsholtz profile photo

Screenshots

Pricing Details

Acumatica 5.0

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acumatica 5.0 Editions & Modules

Acumatica 5.0
Additional Pricing Details

FreshBooks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreshBooks Editions & Modules

FreshBooks
Edition
Lite
$15
Plus
$25
Premium
$50
Additional Pricing Details

Add comparison