What users are saying about

Adobe Analytics

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Top Rated
444 Ratings

Dynatrace

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257 Ratings

Adobe Analytics

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Top Rated
444 Ratings
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Score 7.6 out of 101

Dynatrace

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257 Ratings
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Score 8.8 out of 101

Add comparison

Likelihood to Recommend

Adobe Analytics

Adobe Analytics is great for customizing once you get used to the bogged down UI and the unhelpful location of items. we've used it to mimic paywall systems of costly companies. We have base reports set up to manage our paywalls set up in Adobe and they work great. But getting at the minute data is where the issue comes in and the add-ons are needed.
Nathan Collins profile photo

Dynatrace

Dynatrace is well suited to address challenges that are well base-lined. This requires workloads that are relatively repeatable and normalized. If workloads are random or unique, the AI will struggle to understand when challenges arise. That said, most of our workloads have been well baselines, and appropriate for Dyantrace.
Josh Rush profile photo

Feature Rating Comparison

Application Performance Management

Adobe Analytics
Dynatrace
8.6
Application monitoring
Adobe Analytics
Dynatrace
9.4
Database monitoring
Adobe Analytics
Dynatrace
8.0
Threshold alerts
Adobe Analytics
Dynatrace
9.1
Predictive capabilities
Adobe Analytics
Dynatrace
7.9
Application performance management console
Adobe Analytics
Dynatrace
8.9
Collaboration tools
Adobe Analytics
Dynatrace
7.4
Out-of-the box templates to monitor applications
Adobe Analytics
Dynatrace
9.0
Application dependency mapping and thresholding
Adobe Analytics
Dynatrace
9.0
Virtualization monitoring
Adobe Analytics
Dynatrace
9.2
Server availability and performance monitoring
Adobe Analytics
Dynatrace
9.3
Server usage monitoring and capacity forecasting
Adobe Analytics
Dynatrace
8.7
IT Asset Discovery
Adobe Analytics
Dynatrace
7.6

Pros

  • Adobe Analytics is a popular tool and seamless connections to popular analytic tools such as Microsoft Power BI.
  • Adobe Analytics internal reporting tool is top notch.
  • Adobe Analytics has always provided us really strong customer support.
Nathan Collins profile photo
  • Ease of deployment and management
  • Deep insight into customer experience, application performance and monitoring
  • Quicker MTTI
Mike Legg profile photo

Cons

  • Undo button - You wouldn't believe how many times I accidentally do something and "look" for an undo button!
  • We use Ad Hoc in addition to Omniture (due to limited user seats in Ad Hoc). I enjoy working in Ad Hoc more because of the "instant" reporting from dragging and dropping Segments, Metrics and Dimensions. Other business owners who use Omniture and find it difficult to use compared to Ad Hoc.
Natasha Watts profile photo
  • From AppMon to Dynatrace we are missing PurePath and offline PurePath analysis. If we could get it all in one Dynatrace agent that would be a great addition.
Satheesh Arumugam profile photo

Likelihood to Renew

Adobe Analytics9.8
Based on 29 answers
We've already done the hard work of implementing. We will certainly renew to continue to be able to see insights into our business and ways that we can improve our website
Elizabeth Gross profile photo
Dynatrace8.4
Based on 5 answers
IT HAS MET OUR EXPECTATIONS, AND THE ROADMAPO PROMISES TO CONTINUE TO PROVIDE VALUE.
Josh Rush profile photo

Usability

Adobe Analytics6.8
Based on 9 answers
Based on new user feedback, everyone has found it challenging to find what they need and customize reports to meet their desired outcomes. Different interfaces have inconsistent presentations and layouts which compound the challenge.
Ahmad Rahman profile photo
Dynatrace7.7
Based on 2 answers
Dynatrace has been able to help our organization troubleshoot performance issues.
Lisa Bogart profile photo

Reliability and Availability

Adobe Analytics9.0
Based on 5 answers
I have never experienced downtime with this product
Nicholas Dragon profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Analytics8.5
Based on 4 answers
I have never experienced any sort of problem with this products speed or throughput
Nicholas Dragon profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Analytics5.7
Based on 9 answers
Customer service is always good, however, support assumes you are an expert user and struggles to communicate complex problems so a non-IT person can understand
Nicholas Dragon profile photo
Dynatrace7.7
Based on 2 answers
Support is knowledgeable and prompt. We also had professional services onsite who completed our project.
Lisa Bogart profile photo

In-Person Training

Adobe Analytics3.6
Based on 3 answers
Myself and others have found the in-person training ok, but not outstanding. Trainers are good at explaining how to use the product features, but sometimes lack "real-world" experience on how to use the product as they are people who have often not previously been web analysts. There is also a shortcoming in company-provided training on advanced uses of the product. The implementation training is very good.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Analytics8.0
Based on 4 answers
The online training for Adobe SiteCatalyst consists of short product videos. These are ok, but only go so far. For a while Adobe charged a fee for this, but recently made these available for free. There are many great blog posts that help users learn how to apply the product as well.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Analytics8.0
Based on 7 answers
I have found that initial SiteCatalyst implementations are too basic to be useful. Adobe professional services is usually tasked with the initial implementation using their "Fusion" methodology. This is good for vertical-based basics, but I find that many clients fail to go beyond this. This has the negative effect of selling SiteCatalyst short within the organization, since first impressions can be long-lasting.
No photo available
Dynatrace7.7
Based on 2 answers
Issue were internal to our company politics and working accross silos and not with the implementation
Lisa Bogart profile photo

Alternatives Considered

We also use Google Analytics. I still use Google Analytics for evaluating Google Adwords, but use Adobe Analytics for most of my day to day analysis. We chose Adobe analytics because we were using some other Adobe products that this ties into nicely. We also wanted better ways to segment our traffic between our B2B and B2C and this gave us the flexibility we needed
Elizabeth Gross profile photo
Dynatrace provides the deep dive analysis on our pure paths like none other. The AI capabilities are very promising and helpful in our drive toward self-healing systems. We also like the bot, Davis, that can help solve some of the ops issues.
Anjeneya Dubey profile photo

Return on Investment

  • The program helps calculate risk. We have saved tens of thousands of dollars by avoiding planned campaigns which would have flopped. Using Adobe Analytics we were able to accurately predict ROI and adjust campaigns which could have been unsuccessful.
  • User segmenting and targeting-With the programs segmenting and targeting tools we have increased email conversions and grown our email list and web subscribers by over 100,000, collectively.
  • Program interface can is easy to use-While the program is extremely deep, it is structured so that begenner, novice, or experienced users can use the functions that they need without feeling overwhelmed. As a manager my productivity has increased substantially because our employees are able to navigate the program according to their job duties with less review and hand holding.
Carlos Barrios profile photo
  • It has had a positive impact. Working with packaged systems, you don’t get a view into the code. With Dynatrace I was able to work with my infrastructure teams and external software vendors to figure out issues with the software or environments and get them resolved quickly.
Chad Friedrichsen profile photo

Pricing Details

Adobe Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Dynatrace

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details