Adobe Connect vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Connect
Score 6.9 out of 10
N/A
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
$50
per host/per month
TeamViewer
Score 8.2 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$24.90
per month (billed annually)
Pricing
Adobe ConnectTeamViewer
Editions & Modules
Meetings
$50
per host/per month
Webinars & Learning
$130
per host/per month
Small Meetings
Free
Forever free for up to 3 participants
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
Adobe ConnectTeamViewer
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Adobe ConnectTeamViewer
Considered Both Products
Adobe Connect
Chose Adobe Connect
I was not involved in purchasing Adobe Connect, but if I have to give one reason why I would select it among other similar apps it would be because of its device compatability.
TeamViewer
Chose TeamViewer
TeamViewer is a widely used and well-known solution for easy, fast, and secure remote desktop access and control compared to its alternatives. TeamViewer has an amazing, remarkable, and responsive customer support team, unlike its alternatives.
Chose TeamViewer
We had issues using Chrome Remote Desktop. It performed inconsistently compared to Teamviewer. Teamviewer just seems an all round better product.
Chose TeamViewer
1) Ease of use
2) Intuitive design which has an elegance of its own
3) TeamViewer's ability to work across platforms is a huge positive - PC to PC, mobile to PC, PC to mobile, or mobile to mobile
Chose TeamViewer
I think TeamViewer is fairly similar to all these programs. I wouldn't necessarily recommend one more over the other. My only comment, as mentioned before, would be that if you really want a remote desktop control feature, then I highly recommend using TeamViewer. The other …
Chose TeamViewer
Fortunately (or perhaps unfortunately), we have not used any of TeamViewer's competitors. It is the first product we tried and it fulfilled all our needs, so why look elsewhere? Colleagues have mentioned names big ticket alternatives like Adobe Connect Pro, Web Ex, Google Hang …
Top Pros
Top Cons
Features
Adobe ConnectTeamViewer
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Connect
8.0
65 Ratings
1% above category average
TeamViewer
-
Ratings
High quality audio8.764 Ratings00 Ratings
High quality video7.264 Ratings00 Ratings
Low bandwidth requirements6.955 Ratings00 Ratings
Mobile support9.142 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Connect
7.7
64 Ratings
3% below category average
TeamViewer
-
Ratings
Desktop sharing8.064 Ratings00 Ratings
Whiteboards7.454 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Connect
7.9
65 Ratings
3% below category average
TeamViewer
-
Ratings
Calendar integration9.241 Ratings00 Ratings
Meeting initiation8.656 Ratings00 Ratings
Integrates with social media7.328 Ratings00 Ratings
Record meetings / events7.360 Ratings00 Ratings
Slideshows7.251 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Connect
8.6
64 Ratings
3% above category average
TeamViewer
-
Ratings
Live chat9.462 Ratings00 Ratings
Audience polling8.255 Ratings00 Ratings
Q&A8.352 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Connect
8.9
60 Ratings
7% above category average
TeamViewer
-
Ratings
User authentication7.953 Ratings00 Ratings
Participant roles & permissions9.360 Ratings00 Ratings
Confidential attendee list9.448 Ratings00 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Adobe Connect
-
Ratings
TeamViewer
8.2
433 Ratings
1% below category average
Screen sharing00 Ratings9.2420 Ratings
File transfer00 Ratings8.5403 Ratings
Instant message00 Ratings8.0370 Ratings
Secure remote access with Smart Card authentication00 Ratings7.9136 Ratings
Access to sleeping/powered-off computers00 Ratings7.1273 Ratings
Over-the-Internet remote session00 Ratings8.9414 Ratings
Initiate remote control from mobile00 Ratings8.0331 Ratings
Remote management of servers & workstations00 Ratings8.7361 Ratings
Remote Active Directory® management00 Ratings9.879 Ratings
Centralized management dashboard00 Ratings7.9280 Ratings
Session record00 Ratings8.2275 Ratings
Annotations00 Ratings6.888 Ratings
Monitoring and Alerts00 Ratings7.7205 Ratings
Multi-platform remote control00 Ratings8.4330 Ratings
Best Alternatives
Adobe ConnectTeamViewer
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe ConnectTeamViewer
Likelihood to Recommend
7.7
(92 ratings)
8.4
(484 ratings)
Likelihood to Renew
10.0
(27 ratings)
9.6
(62 ratings)
Usability
7.7
(36 ratings)
9.2
(56 ratings)
Availability
5.5
(1 ratings)
9.1
(4 ratings)
Performance
-
(0 ratings)
9.1
(4 ratings)
Support Rating
7.6
(31 ratings)
9.0
(50 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
7.5
(2 ratings)
9.0
(4 ratings)
Implementation Rating
7.9
(4 ratings)
8.4
(43 ratings)
Configurability
-
(0 ratings)
9.1
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(4 ratings)
Product Scalability
5.0
(1 ratings)
9.1
(4 ratings)
Vendor post-sale
-
(0 ratings)
6.4
(4 ratings)
Vendor pre-sale
-
(0 ratings)
7.7
(4 ratings)
User Testimonials
Adobe ConnectTeamViewer
Likelihood to Recommend
Adobe
It is a great resource for evaluating, refining, and combining abilities and essential experiences in the growth of the sales team training; It is productive and lucrative in terms of distance knowledge transfer, and it reduces employee training financing and expenditures. I really like the ability to collaborate as a group on a huge research project even when we are not in the same country.
Read full review
TeamViewer
It is well suited if the team members work remotely and need constant collaboration and communication throughout the development cycle. It is so helpful for Systems Engineers in the Software industry to resolve laptop and computer issues. It is also helpful for troubleshooting hardware issues like printers, scanners, server racks, and more. It is less suited if the teams are small and no remote access or group calls are needed, they could very well use telephones and mobile phones.
Read full review
Pros
Adobe
  • Adobe Connect has presentation features like transitions and animations, which are important in communications.
  • Furthermore, Adobe Connect supports virtual events in the classroom, where training is done and knowledge acquired.
  • Lastly, Adobe Connect makes virtual meetings through conferencing effective and manageable at a minimal cost.
Read full review
TeamViewer
  • Allows remote login on to systems where the user doesn’t have to have their email established to open a link.
  • It uses the full monitor instead of a browser
  • File transfers are a breeze
  • Chat functionality works well too
  • Multiple sessions at once and viewing multiple monitors easily
Read full review
Cons
Adobe
  • The overall connection and lag sometimes are disruptive. This may not be due to the platform as a whole, connectivity, and strength of the signal is probably a factor but it can get glitchy sometimes.
  • More features for remote desktop options, whiteboarding, or screen sharing to actively resolve issues would be great while collaborating.
  • Online support or forums to help assist with issues aren't as prevalent as you think they'd be. More individual resources to assist with issues would be helpful.
Read full review
TeamViewer
  • We are very happy about the TeamViewer functionality and recognize a lot of advanced functionality in comparison with Anydesk for example.
  • It's fast and very reliable.
  • We think that TeamViewer is a very secure platform.
  • We like to use new feature and functions when they get available.
Read full review
Likelihood to Renew
Adobe
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
Read full review
TeamViewer
We will definitely renew our TeamViewer software license when the time comes. This service works and does not matter on what device you are trying to control (it depends on the license), and it is very responsive and does not seem to use up a lot of data.
Read full review
Usability
Adobe
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Read full review
TeamViewer
Compared to other products I've used (ConnectWise Control), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.
Read full review
Reliability and Availability
Adobe
No answers on this topic
TeamViewer
Always available if setup correctly.
Read full review
Performance
Adobe
No answers on this topic
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
Adobe
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
Read full review
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
Read full review
In-Person Training
Adobe
No answers on this topic
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
Read full review
Online Training
Adobe
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Read full review
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Read full review
Implementation Rating
Adobe
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
Read full review
TeamViewer
No nothing that really sticks out. For the most part I have only had to uninstall and reinstall application a couple of times when I hit a glitch. I will say that on a MAC it is a little harder to implement due to Apple's Permissions that need to be set. Sometimes it needs the client to intervene to get those permissions set.
Read full review
Alternatives Considered
Adobe
Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
Read full review
TeamViewer
Horses for courses they say but all around, TeamViewer is the best software for remote management, period. Pulseway's remote desktop can work well on the phone app but on a desktop, it is often unreliable and drops connections. AnyDesk is not appropriate for our business and is only good on a case-by-case basis.
Read full review
Scalability
Adobe
No answers on this topic
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Return on Investment
Adobe
  • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
  • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
  • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
Read full review
TeamViewer
About 2 - 3 months
  • Average Effective/workable time of a team member has increased because the team member does not to wait for the IT team do the installment of any software and hand the laptop over again.
  • Cost for the alternate laptops have been reduced, since there is less requirement now to handover a backup PC for the employees until the current PC's issue is resolved, if it's software issue.
  • Cost of the transport, electricity and building maintenance, has reduced, since the remote working option for the employees is available with the TeamViewer.
Read full review
ScreenShots

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.