What users are saying about

ADP RUN

Top Rated
169 Ratings

QuickBooks Pro

Top Rated
492 Ratings

ADP RUN

Top Rated
169 Ratings
Score 6.8 out of 101

QuickBooks Pro

Top Rated
492 Ratings
Score 8 out of 101

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Likelihood to Recommend

ADP RUN

RUN is good for companies that don't have a dedicated team for payroll and human resources. Everything you need can be found within the platform, including recruiting, forms and templates. If you don't want to take the time to add employees to the system, you can simply enter their name and email and turn it over to them to enter their info. Employees have access to their check stubs and can adjust their taxes, etc. on their own, saving the employer time and overhead. I don't believe that the platform is ideal for companies who have zero experience with payroll, as I believe having a dedicated representative for questions is more beneficial in those scenarios, but anyone who has done it for a few years should find the platform ideal and user-friendly.
Kristy Guell profile photo

QuickBooks Pro

I have found QuickBooks to be very well suited to small to medium sized businesses that have mostly "normal" payrolls. I have had good success in working with non-profits that use QBP to track donors and to split transactions between program and admin for tax and reporting purposes. Businesses that are very specific in their needs, like construction, or that have very complicated payrolls or vendor payments (eg commissions, percentage calcs, etc.) may benefit from a software that is more specifically designed for their needs.
Meredith Turcotte profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.4
QuickBooks Pro
7.5
Pay calculation
ADP RUN
9.1
QuickBooks Pro
8.6
Support for external payroll vendors
ADP RUN
6.8
QuickBooks Pro
Benefit plan administration
ADP RUN
7.9
QuickBooks Pro
6.4
Direct deposit files
ADP RUN
9.1
QuickBooks Pro
8.4
Salary revision and increment management
ADP RUN
8.9
QuickBooks Pro
7.1
Reimbursement management
ADP RUN
8.9
QuickBooks Pro
7.2

Customization

ADP RUN
QuickBooks Pro
7.1
API for custom integration
ADP RUN
QuickBooks Pro
7.3
Plug-ins
ADP RUN
QuickBooks Pro
7.0

Security

ADP RUN
QuickBooks Pro
9.2
Single sign-on capability
ADP RUN
QuickBooks Pro
9.2
Role-based user permissions
ADP RUN
QuickBooks Pro
9.1

Reporting & Analytics

ADP RUN
QuickBooks Pro
8.6
Dashboards
ADP RUN
QuickBooks Pro
8.1
Standard reports
ADP RUN
QuickBooks Pro
9.3
Custom reports
ADP RUN
QuickBooks Pro
8.4

General Ledger and Configurable Accounting

ADP RUN
QuickBooks Pro
8.0
Accounts payable
ADP RUN
QuickBooks Pro
8.7
Accounts receivable
ADP RUN
QuickBooks Pro
8.6
Cash management
ADP RUN
QuickBooks Pro
8.3
Bank reconciliation
ADP RUN
QuickBooks Pro
8.8
Expense management
ADP RUN
QuickBooks Pro
8.4
Time tracking
ADP RUN
QuickBooks Pro
6.7
Fixed asset management
ADP RUN
QuickBooks Pro
7.9
Multi-currency support
ADP RUN
QuickBooks Pro
7.6
Multi-division support
ADP RUN
QuickBooks Pro
8.6
Regulations compliance
ADP RUN
QuickBooks Pro
8.6
Electronic tax filing
ADP RUN
QuickBooks Pro
8.3
Self-service portal
ADP RUN
QuickBooks Pro
8.2
Global Financial Support
ADP RUN
QuickBooks Pro
7.3
Primary and Secondary Ledgers
ADP RUN
QuickBooks Pro
7.8
Intercompany Accounting
ADP RUN
QuickBooks Pro
7.0
Localizations
ADP RUN
QuickBooks Pro
8.0
Journals and Reconciliations
ADP RUN
QuickBooks Pro
8.6
Enterprise Accounting
ADP RUN
QuickBooks Pro
8.2
Configurable Accounting
ADP RUN
QuickBooks Pro
7.7
Centralized Rules Framework
ADP RUN
QuickBooks Pro
6.4
Standardized Processes
ADP RUN
QuickBooks Pro
8.6

Inventory Management

ADP RUN
QuickBooks Pro
6.5
Inventory tracking
ADP RUN
QuickBooks Pro
8.0
Automatic reordering
ADP RUN
QuickBooks Pro
5.6
Location management
ADP RUN
QuickBooks Pro
7.4
Manufacturing module
ADP RUN
QuickBooks Pro
5.0

Order Management

ADP RUN
QuickBooks Pro
7.7
Pricing
ADP RUN
QuickBooks Pro
7.2
Order entry
ADP RUN
QuickBooks Pro
8.3
Credit card processing
ADP RUN
QuickBooks Pro
7.7
Cost of goods sold
ADP RUN
QuickBooks Pro
8.5
Order Orchestration
ADP RUN
QuickBooks Pro
7.5
End-to-end order visibility
ADP RUN
QuickBooks Pro
8.0
Order exception Resolution
ADP RUN
QuickBooks Pro
7.0

Accounting Firm BPO Features

ADP RUN
QuickBooks Pro
7.5
Branded client dashboards
ADP RUN
QuickBooks Pro
5.2
Client data roll-up capabilities
ADP RUN
QuickBooks Pro
8.0
Client data consolidation for benchmarking
ADP RUN
QuickBooks Pro
7.0
Configurable alerts
ADP RUN
QuickBooks Pro
8.9
Billing bypass
ADP RUN
QuickBooks Pro
8.0
Client template cloning
ADP RUN
QuickBooks Pro
8.1
Single sign-on
ADP RUN
QuickBooks Pro
8.5
Configurable client onboarding questions
ADP RUN
QuickBooks Pro
7.9
Cross-client workflow management
ADP RUN
QuickBooks Pro
7.1
Industry-specific versioning
ADP RUN
QuickBooks Pro
6.4
Legacy system data migration
ADP RUN
QuickBooks Pro
7.0

Pros

  • The key strength of ADP's Run is the simplicity of their web portal. Site navigation is easy thanks to large Icons and clearly described links. Every feature seems to be accessible within 2 to 3 clicks.
  • ADP's support is very helpful. I have called in a few times and the wait is never long to reach a support rep. The support has been able to address any issues I've had in a timely manner and will stay on the line to walk through steps until I am comfortable with them.
  • The sales reps are great. They did a great job of walking through the features and comparing them to my current provider. They came onsite to help with the transition to ADP, and even came to walk us through the first couple payrolls to make sure all the steps were understood.
Robert Simeral profile photo
  • Expenses and accounts payable - QuickBooks Pro allows users to input bills, write checks, and post debit transactions easily. The Write Checks function helps new or inexperienced users by offering a familiar interface to input the transaction, while more experienced users have other options that allow faster entry, while still capturing the necessary information.
  • Bank reconciliations - The software makes reconciling bank and credit card statements easy
  • Customizable Chart of Accounts and classes - Users and take advantage of the highly customizable Chart of Accounts and Class feature to categorize income and expenditures and produce reports that are valuable to them. You are only really limited by how much detail you want to input to the transactions.
Meredith Turcotte profile photo

Cons

  • One feature that would be useful is a recall option when submitting payroll. An option to redo a payroll within 30 minutes of submitting would be a useful feature that would cut back on the chances of making a mistake.
Robert Simeral profile photo
  • Preparing 1099s - It would be great if it were possible to exclude a particular expense from 1099 reporting. Sometimes a non-reportable expense (such as a reimbursement) is posted to a expense account that would normally be reportable. I would like not to have to create a sub-account, or manually exclude it at the end of the year. It would also be nice if there was a way to indicate the type of entity for a vendor. Sometimes, the name does not make it clear and I would like to be able to tell at a glance why it has been excluded.
  • Payroll - allow more than one salary item on a single payroll check. Occasionally, a pay rate will change mid-period and it is necessary to have two salary rates in one check. Right now, we have to fake it out using a calculated hourly rate.
  • Improve the downloaded transactions function. This is one of the only things that QuickBooks Online does better than the desktop version. Currently, the bank feeds function is awkward and unnecessarily complicated to use.
Meredith Turcotte profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
QuickBooks Pro9.6
Based on 16 answers
We have many clients using QuickBooks Pro and we plan to continue supporting the program
Cindy Hovig profile photo

Usability

ADP RUN9.1
Based on 1 answer
No answer on this topic is available.
QuickBooks Pro7.9
Based on 7 answers
EXPERIENCE USING THE SYSTEMS FOR MANY YEARS.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
QuickBooks Pro8.3
Based on 2 answers
I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
No photo available

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
QuickBooks Pro7.7
Based on 6 answers
Get transferred a lot between people. Have gotten disconnected and it is impossible to get back to the same support person. Seems like always get the incorrect department for my issues and I have to be transferred. Sometimes the support people are very helpful and polite. They try to help, but are not always able to. Some support personnel are clueless when it comes to some issues.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
QuickBooks Pro10.0
Based on 1 answer
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
Chuck Bunn profile photo

Implementation

No score
No answers yet
No answers on this topic
QuickBooks Pro8.8
Based on 5 answers
No not really. I am not an IT person. Once I knew how to use it, it was quick and easy.
No photo available

Alternatives Considered

Compared to Paycor, ADP's web portal is much easier to navigate and use which has made running payroll easier. While the overall features are similar, ADP has more options such as integrating an HR support feature and linking to a 401k that make it more flexible. I have also found that generating reports is much easier in ADP's site, especially since it auto generates some key reports as soon as payroll is run.
Robert Simeral profile photo
We have used Sage and Peachtree as alternatives to QuickBooks Pro and have found for the money and ease of use for any employee QuickBooks is a better option for our firm. Sage and Peachtree require more training to use and some reporting is harder to locate in the program than in QuickBooks Pro. We have clients who use other accounting solutions such as FreshBooks, Quicken and Wave but again the reporting on QuickBooks is quick and easy to use, print, and share
No photo available

Rating for Public Practice CPAs

No score
No answers yet
No answers on this topic
QuickBooks Pro8.5
Based on 22 answers
It helps us with providing a good basic level accounting package useful for small businesses. Ease of use and the ability to record transactions without much accounting knowledge is a benefit to my clients. It lets us easily download a file for our year end audit and tax work.
John Walczak CPA CFE profile photo

Return on Investment

  • The only negative has been to our bottom line which is caused by RUNs pricing.
No photo available
  • QuickBooks Pro makes it easy for any member of the team to quickly and efficiently pay a bill or record a deposit leaving more time for other aspects of the business.
No photo available

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

QuickBooks Pro

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details