What users are saying about

ADP Vantage HCM

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91 Ratings
4 Ratings

ADP Vantage HCM

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91 Ratings
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Score 6.7 out of 101
4 Ratings
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Score 6 out of 101

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Likelihood to Recommend

ADP Vantage HCM

I think it all depends on what the client is looking for. I mean we have been using Vantage for the last 6 years and it has come a long way from where it started. The nice thing is we have been able to grow with it and configure things to how we need them to be for our business. So each business needs are going to be different and ADP Vantage can keep up with those needs.
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syncHR

syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
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Feature Rating Comparison

Human Resource Management

ADP Vantage HCM
6.3
syncHR
9.4
Employee demographic data
ADP Vantage HCM
6.4
syncHR
9.0
Employment history
ADP Vantage HCM
6.0
syncHR
10.0
Job profiles and administration
ADP Vantage HCM
6.3
syncHR
9.0
Workflow for transfers, promotions, pay raises, etc.
ADP Vantage HCM
5.6
syncHR
10.0
Organizational charting
ADP Vantage HCM
6.9
syncHR
10.0
Organization and location management
ADP Vantage HCM
6.2
syncHR
10.0
Compliance data (COBRA, OSHA, etc.)
ADP Vantage HCM
7.0
syncHR
8.0

Payroll Management

ADP Vantage HCM
7.0
syncHR
9.4
Pay calculation
ADP Vantage HCM
6.5
syncHR
10.0
Support for external payroll vendors
ADP Vantage HCM
6.1
syncHR
Benefit plan administration
ADP Vantage HCM
6.1
syncHR
9.0
Direct deposit files
ADP Vantage HCM
7.1
syncHR
10.0
Salary revision and increment management
ADP Vantage HCM
7.6
syncHR
10.0
Reimbursement management
ADP Vantage HCM
8.4
syncHR
8.0

Leave and Attendance Management

ADP Vantage HCM
7.4
syncHR
9.0
Approval workflow
ADP Vantage HCM
6.2
syncHR
9.0
Balance details
ADP Vantage HCM
8.0
syncHR
9.0
Annual carry-forward and encashment
ADP Vantage HCM
7.9
syncHR
9.0

Employee Self Service

ADP Vantage HCM
6.9
syncHR
9.2
View and generate pay and benefit information
ADP Vantage HCM
6.6
syncHR
10.0
Update personal information
ADP Vantage HCM
6.7
syncHR
10.0
View company policy documentation
ADP Vantage HCM
6.2
syncHR
9.0
Employee recognition
ADP Vantage HCM
7.8
syncHR
8.0
View job history
ADP Vantage HCM
7.3
syncHR
9.0

Asset Management

ADP Vantage HCM
9.2
syncHR
10.0
Tracking of all physical assets
ADP Vantage HCM
9.2
syncHR
10.0

HR Reporting

ADP Vantage HCM
7.2
syncHR
10.0
Report builder
ADP Vantage HCM
6.2
syncHR
10.0
Pre-built reports
ADP Vantage HCM
8.5
syncHR
10.0
Ability to combine HR data with external data
ADP Vantage HCM
6.8
syncHR
10.0

Onboarding

ADP Vantage HCM
6.7
syncHR
10.0
New hire portal
ADP Vantage HCM
6.9
syncHR
10.0
Manager tracking tools
ADP Vantage HCM
6.5
syncHR
10.0

Performance and Goals

ADP Vantage HCM
7.2
syncHR
9.0
Corporate goal setting
ADP Vantage HCM
6.8
syncHR
9.0
Individual goal setting
ADP Vantage HCM
6.6
syncHR
9.0
Line-of sight-visibility
ADP Vantage HCM
7.6
syncHR
9.0
Performance tracking
ADP Vantage HCM
7.8
syncHR
9.0

Performance Management

ADP Vantage HCM
6.7
syncHR
8.4
Performance plans
ADP Vantage HCM
6.7
syncHR
9.0
Performance improvement plans
ADP Vantage HCM
6.7
syncHR
9.0
Review status tracking
ADP Vantage HCM
6.9
syncHR
8.0
Review reminders
ADP Vantage HCM
6.8
syncHR
8.0
Multiple review frequency
ADP Vantage HCM
6.3
syncHR
8.0

Succession Planning

ADP Vantage HCM
7.1
syncHR
Create succession plans/pools
ADP Vantage HCM
9.4
syncHR
Candidate ranking
ADP Vantage HCM
7.1
syncHR
Candidate search
ADP Vantage HCM
5.8
syncHR
Candidate development
ADP Vantage HCM
5.8
syncHR

Recruiting / ATS

ADP Vantage HCM
6.2
syncHR
8.9
Job Requisition Management
ADP Vantage HCM
5.9
syncHR
9.0
Company Website Posting
ADP Vantage HCM
6.8
syncHR
9.0
Publish to Social Media
ADP Vantage HCM
6.5
syncHR
9.0
Job Search Site Posting
ADP Vantage HCM
6.6
syncHR
9.0
Duplicate Candidate Prevention
ADP Vantage HCM
6.0
syncHR
8.0
Applicant Tracking
ADP Vantage HCM
5.9
syncHR
9.0
Notifications and Alerts
ADP Vantage HCM
5.9
syncHR
9.0

Pros

  • ADP Vantage is great because all the data is in one location, there is no exporting or importing employee data. For employees this is also a benefit as it's one place to go for everything they need, to record time, update tax withholding, setup direct deposit, update contact information etc.
  • I absolutely love the report writing, especially the new tools that ADP has introduced such as the "Field Grabber". It makes it so easy to create and run a quick report as needed. Even our least experienced users have commented how easy it has become to use reporting in ADP.
  • The New User Experience, (MyADP) although is new and not yet completely rolled, out will be a great benefit for employees and for managers who have 5 or less direct reports. The design is so user friendly where there are no instructions needed.
  • Its so easy to manage the user access, and make changes as you need it. The security gives you lots of flexibility. Just today I had a Practitioner who was going to take over the responsibility of a second location's payroll. To give her the correct access to the second location took less than 2 minutes to set up and apply to her profile.
Lydia Chodnicki profile photo
  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
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Cons

  • It has plenty of room for improvement primarily with user interface and product training for new clients.
  • It could be more efficient at integrating and pulling applicant's resumes from various job boards into the ATS feature of the system.
  • It could improve on pushing out job descriptions to various job boards as well.
  • It could be much better at setting up automated alerts and notifications for each user when an applicant has completed a step in the process (i.e. background check's, resume submission, signing of offer letters etc.)
Clay Baswell profile photo
  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
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Likelihood to Renew

ADP Vantage HCM8.2
Based on 7 answers
The product saves time and cost. How it integrates everything is valuable and convenient.
Kiesha Pons profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Vantage HCM5.2
Based on 5 answers
Not on Vantage yet
Maria Vladova profile photo
syncHR10.0
Based on 1 answer
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
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Reliability and Availability

ADP Vantage HCM6.4
Based on 1 answer
The system tends to act up/glitch on payroll processing days.
Maria Zheleznyak profile photo
No score
No answers yet
No answers on this topic

Performance

ADP Vantage HCM8.2
Based on 2 answers
Overall it works very well, except the occasional glitching which causes delays in processing.
Maria Zheleznyak profile photo
No score
No answers yet
No answers on this topic

Support

ADP Vantage HCM7.2
Based on 6 answers
Our support team staff are great! They are in constant communication with us, and follow-up timely on our SRs
No photo available
syncHR9.0
Based on 1 answer
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
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Online Training

ADP Vantage HCM5.9
Based on 3 answers
A lot of set ups vary from company to company so parts of our training we found it difficult to relate it to our processes. They have TONS of training modules available and a streamlined process for what you should complete and when. Would have been helpful to have onsite training for how much one pays for the system.
No photo available
syncHR10.0
Based on 1 answer
Training was very well done and thorough
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Implementation

ADP Vantage HCM5.5
Based on 5 answers
Review, review, review. Make sure tax data is accurate. Run multiple parallel payrolls
No photo available
syncHR9.0
Based on 1 answer
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
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Alternatives Considered

Currently using ADP PayForce. ADP is upgrading PayForce to Vantage. We have not looked at other products.
Maria Vladova profile photo
As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
No photo available

Scalability

ADP Vantage HCM8.2
Based on 1 answer
Ability to adapt to large amounts of data.
Maria Zheleznyak profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • negative -it slows our processing due to limitations and issues
  • negative - makes us more reliant on our service rep which slows us down (we used to be able to make changes like adding departments on our own - now our rep has to do this and other maintenance for us)
  • negative - we now have to pay for ADP to process adjustments for us instead of being able to use adjustments on our own
Shelly Guilmette profile photo
  • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
  • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
  • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
  • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
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Pricing Details

ADP Vantage HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
ADP Vantage HCM Editions & Modules
ADP Vantage HCM
Additional Pricing Details

syncHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Varies*
1.  Based on employer size and complexity
syncHR Editions & Modules
syncHR
Edition
syncHR v5.9
Varies1
1. Per User per Month
Additional Pricing Details
SyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.