What users are saying about

ADP Workforce Now

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484 Ratings
26 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
26 Ratings
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Score 7.1 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

I have an HR department of one and it has been essential in streamlining a lot of my processes so I highly recommend it for anyone who is operating with a small HR team
Tara Kelly profile photo

Bitrix24

Bitrix24 is suitable for processing leads, transferring information to members, tracking the conversion and communicating with colleagues. Unfortunately, all these functions, although implemented in this product, but implemented little. It is very inconvenient to work with the leads of both me and the managers
Владимир Пахомчик profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Bitrix24
Employee demographic data
ADP Workforce Now
8.1
Bitrix24
Employment history
ADP Workforce Now
8.1
Bitrix24
Job profiles and administration
ADP Workforce Now
7.7
Bitrix24
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Bitrix24
Organizational charting
ADP Workforce Now
6.7
Bitrix24
Organization and location management
ADP Workforce Now
7.4
Bitrix24
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Bitrix24

Payroll Management

ADP Workforce Now
8.1
Bitrix24
Pay calculation
ADP Workforce Now
8.7
Bitrix24
Support for external payroll vendors
ADP Workforce Now
7.5
Bitrix24
Benefit plan administration
ADP Workforce Now
8.0
Bitrix24
Direct deposit files
ADP Workforce Now
8.6
Bitrix24
Salary revision and increment management
ADP Workforce Now
7.8
Bitrix24
Reimbursement management
ADP Workforce Now
7.8
Bitrix24

Leave and Attendance Management

ADP Workforce Now
8.1
Bitrix24
Approval workflow
ADP Workforce Now
8.1
Bitrix24
Balance details
ADP Workforce Now
8.1
Bitrix24
Annual carry-forward and encashment
ADP Workforce Now
8.1
Bitrix24

Employee Self Service

ADP Workforce Now
8.2
Bitrix24
View and generate pay and benefit information
ADP Workforce Now
8.7
Bitrix24
Update personal information
ADP Workforce Now
8.7
Bitrix24
View company policy documentation
ADP Workforce Now
8.5
Bitrix24
Employee recognition
ADP Workforce Now
7.6
Bitrix24
View job history
ADP Workforce Now
7.6
Bitrix24

Asset Management

ADP Workforce Now
6.0
Bitrix24
Tracking of all physical assets
ADP Workforce Now
6.0
Bitrix24

HR Reporting

ADP Workforce Now
7.0
Bitrix24
Report builder
ADP Workforce Now
7.1
Bitrix24
Pre-built reports
ADP Workforce Now
7.0
Bitrix24
Ability to combine HR data with external data
ADP Workforce Now
7.0
Bitrix24

Onboarding

ADP Workforce Now
5.5
Bitrix24
New hire portal
ADP Workforce Now
6.1
Bitrix24
Manager tracking tools
ADP Workforce Now
4.8
Bitrix24

Performance and Goals

ADP Workforce Now
7.7
Bitrix24
Corporate goal setting
ADP Workforce Now
7.6
Bitrix24
Individual goal setting
ADP Workforce Now
7.8
Bitrix24
Line-of sight-visibility
ADP Workforce Now
7.6
Bitrix24
Performance tracking
ADP Workforce Now
7.9
Bitrix24

Performance Management

ADP Workforce Now
7.4
Bitrix24
Performance plans
ADP Workforce Now
7.6
Bitrix24
Performance improvement plans
ADP Workforce Now
7.4
Bitrix24
Review status tracking
ADP Workforce Now
7.6
Bitrix24
Review reminders
ADP Workforce Now
7.3
Bitrix24
Multiple review frequency
ADP Workforce Now
7.2
Bitrix24

Succession Planning

ADP Workforce Now
6.0
Bitrix24
Create succession plans/pools
ADP Workforce Now
5.8
Bitrix24
Candidate ranking
ADP Workforce Now
5.8
Bitrix24
Candidate search
ADP Workforce Now
6.3
Bitrix24
Candidate development
ADP Workforce Now
6.2
Bitrix24

Recruiting / ATS

ADP Workforce Now
6.6
Bitrix24
Job Requisition Management
ADP Workforce Now
7.9
Bitrix24
Company Website Posting
ADP Workforce Now
7.5
Bitrix24
Publish to Social Media
ADP Workforce Now
7.3
Bitrix24
Job Search Site Posting
ADP Workforce Now
6.6
Bitrix24
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Bitrix24
Applicant Tracking
ADP Workforce Now
7.2
Bitrix24
Notifications and Alerts
ADP Workforce Now
7.5
Bitrix24

Project Management

ADP Workforce Now
Bitrix24
5.8
Task Management
ADP Workforce Now
Bitrix24
6.1
Gantt Charts
ADP Workforce Now
Bitrix24
6.9
Scheduling
ADP Workforce Now
Bitrix24
5.6
Workflow Automation
ADP Workforce Now
Bitrix24
4.9
Mobile Access
ADP Workforce Now
Bitrix24
5.6
Search
ADP Workforce Now
Bitrix24
7.2
Visual planning tools
ADP Workforce Now
Bitrix24
4.6

Communication

ADP Workforce Now
Bitrix24
6.5
Chat
ADP Workforce Now
Bitrix24
6.7
Notifications
ADP Workforce Now
Bitrix24
6.1
Discussions
ADP Workforce Now
Bitrix24
6.5
Surveys
ADP Workforce Now
Bitrix24
5.7
Internal knowledgebase
ADP Workforce Now
Bitrix24
7.4
Integrates with GoToMeeting
ADP Workforce Now
Bitrix24
7.0
Integrates with Gmail and Google Hangouts
ADP Workforce Now
Bitrix24
6.9
Integrates with Outlook
ADP Workforce Now
Bitrix24
6.0

File Sharing & Management

ADP Workforce Now
Bitrix24
6.5
Versioning
ADP Workforce Now
Bitrix24
6.8
Video files
ADP Workforce Now
Bitrix24
6.3
Audio files
ADP Workforce Now
Bitrix24
3.1
Document collaboration
ADP Workforce Now
Bitrix24
6.6
Access control
ADP Workforce Now
Bitrix24
7.4
Advanced security features
ADP Workforce Now
Bitrix24
7.4
Integrates with Google Drive
ADP Workforce Now
Bitrix24
7.3
Device sync
ADP Workforce Now
Bitrix24
6.9

Pros

  • Allows updates within HR function to link directly with payroll and deductions.
  • Manage time and attendance and use those records to pay hourly employees accordingly.
  • Create time off policies and link those policies and requests directly to employees' time sheets to help ensure proper recording of time and attendance data.
  • Utilization of one system to link all time and HR data in one place.
Erin Brouillette profile photo
  • Task assignment
  • Task and Project management
  • User management
No photo available

Cons

  • We are unable to make HR changes once a payroll period is open which means that we often have to wait until the last minute to open a period which is difficult.
  • The inability to keep more than two weeks open at a time is problematic for our organization. We pay on a semi-monthly basis and it is hard sometimes to close a week because any changes by supervisors have to be in before you open a new pay period.
  • Implementation time to set up is very long and strenuous. Making changes to time and attendance policies and other systematic changes can be difficult and time consuming.
  • It feels at times as if the shifts between the different modules don't work as well as they were sold to us. Such as Time Off and Time and Attendance can cause many error messages that are confusing to supervisors and staff.
Erin Brouillette profile photo
  • Confusing navigation
  • Average user experience
  • Doesn’t allow for many tailor made configurations - what you see is what you get
  • Could have an idea management area
  • Could have a training calendar with enrollment management
  • Doesn’t have AD synch
Mario Pires profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
We are happy with ADP Workforce Now. Set up is rather simple and will accommodate almost any/every need for your business in the areas of HR, Payroll., & Compliance. Support can be inconsistent but every process has an online manual with step by step instructions that make troubleshooting much easier. We rarely need to call support. Payroll tax is and tax filing are second to none and processing/importing is rather simple.
Henri Pichal profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.2
Based on 16 answers
Most functionality is intuitive, but there are some fields that are unique to other processes that need to be identified on screen so the user knows when a field is required to accomplish a specific goal.
Yvette Calhoun profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.7
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now is NOT ADP's most impressive product (previous versions like ADP Enterprise were far superior) but ADP in general is my preference. Systems I have used:Ceridian- The Payroll Tax function/reporting/filing/amendment process was not as strong as ADP. HR was an afterthought. Workday- I was not impressed with their Payroll module, or Payroll Tax Table/Setup. The HCM module was fantasticADP Enterprise- Very consistent all around. Great support model, massive Reporting capabilities, global ability (used ADP Streamline and maintained headcount for 16 countries with no issues)
Henri Pichal profile photo
Bitrix24 has a very wide functionality, compared to competitors. But the technical program is crude. It is very unstable work. Therefore, our company currently uses amoCRM.
Владимир Пахомчик profile photo

Return on Investment

  • We are consultants for companies that have chosen WFN so ROI is not relevant for us but I believe it is good return if implemented properly
Les Meyer profile photo
  • Replace some other tools with one single tool
  • Target communications to people who need them
  • Single place to go for everything company related
Mario Pires profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Bitrix24

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details