What users are saying about

Bitrix24

21 Ratings

ADP Workforce Now

469 Ratings
Score 7 out of 101

Bitrix24

21 Ratings
Score 6.5 out of 101

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Likelihood to Recommend

ADP Workforce Now

With the upgrade to Workforce Now - I love that you can view your payroll preview almost instantly - no more waiting for the reports to process. The ease of making corrections is also very fast. The old system you had to wait a certain amount of time before you could reject a payroll and reprocess once the corrections are made. We have 160 employees and I have payroll completed within 4 hours from reviewing timecards to printing reports and processing the general ledger.
Karen Webb profile photo

Bitrix24

I believe it suits well for small/medium companies with processes that are not too complex. The product is robust (so many different features) and I believe it is a great option for projects that demand a lot of communication, collaboration, content sharing, etc. Projects that are more oriented to sales management/CRM activities may not be totally supported depending on each process/its complexity/need of integration with other databases or systems. We never used the self-hosted version, only the cloud one.
Luciano Gardesani Marques profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Bitrix24
Employee demographic data
ADP Workforce Now
8.0
Bitrix24
Employment history
ADP Workforce Now
8.1
Bitrix24
Job profiles and administration
ADP Workforce Now
7.7
Bitrix24
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Bitrix24
Organizational charting
ADP Workforce Now
6.6
Bitrix24
Organization and location management
ADP Workforce Now
7.3
Bitrix24
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
Bitrix24

Payroll Management

ADP Workforce Now
8.1
Bitrix24
Pay calculation
ADP Workforce Now
8.7
Bitrix24
Support for external payroll vendors
ADP Workforce Now
7.5
Bitrix24
Benefit plan administration
ADP Workforce Now
8.0
Bitrix24
Direct deposit files
ADP Workforce Now
8.7
Bitrix24
Salary revision and increment management
ADP Workforce Now
7.9
Bitrix24
Reimbursement management
ADP Workforce Now
7.7
Bitrix24

Leave and Attendance Management

ADP Workforce Now
8.1
Bitrix24
Approval workflow
ADP Workforce Now
8.1
Bitrix24
Balance details
ADP Workforce Now
8.1
Bitrix24
Annual carry-forward and encashment
ADP Workforce Now
8.1
Bitrix24

Employee Self Service

ADP Workforce Now
8.2
Bitrix24
View and generate pay and benefit information
ADP Workforce Now
8.8
Bitrix24
Update personal information
ADP Workforce Now
8.7
Bitrix24
View company policy documentation
ADP Workforce Now
8.6
Bitrix24
Employee recognition
ADP Workforce Now
7.6
Bitrix24
View job history
ADP Workforce Now
7.6
Bitrix24

Asset Management

ADP Workforce Now
6.0
Bitrix24
Tracking of all physical assets
ADP Workforce Now
6.0
Bitrix24

HR Reporting

ADP Workforce Now
7.0
Bitrix24
Report builder
ADP Workforce Now
7.1
Bitrix24
Pre-built reports
ADP Workforce Now
7.0
Bitrix24
Ability to combine HR data with external data
ADP Workforce Now
7.0
Bitrix24

Onboarding

ADP Workforce Now
5.5
Bitrix24
New hire portal
ADP Workforce Now
6.1
Bitrix24
Manager tracking tools
ADP Workforce Now
4.9
Bitrix24

Performance and Goals

ADP Workforce Now
7.8
Bitrix24
Corporate goal setting
ADP Workforce Now
7.7
Bitrix24
Individual goal setting
ADP Workforce Now
7.9
Bitrix24
Line-of sight-visibility
ADP Workforce Now
7.7
Bitrix24
Performance tracking
ADP Workforce Now
7.9
Bitrix24

Performance Management

ADP Workforce Now
7.5
Bitrix24
Performance plans
ADP Workforce Now
7.6
Bitrix24
Performance improvement plans
ADP Workforce Now
7.5
Bitrix24
Review status tracking
ADP Workforce Now
7.7
Bitrix24
Review reminders
ADP Workforce Now
7.4
Bitrix24
Multiple review frequency
ADP Workforce Now
7.3
Bitrix24

Succession Planning

ADP Workforce Now
6.0
Bitrix24
Create succession plans/pools
ADP Workforce Now
5.8
Bitrix24
Candidate ranking
ADP Workforce Now
5.8
Bitrix24
Candidate search
ADP Workforce Now
6.3
Bitrix24
Candidate development
ADP Workforce Now
6.2
Bitrix24

Recruiting / ATS

ADP Workforce Now
6.7
Bitrix24
Job Requisition Management
ADP Workforce Now
7.9
Bitrix24
Company Website Posting
ADP Workforce Now
7.5
Bitrix24
Publish to Social Media
ADP Workforce Now
7.5
Bitrix24
Job Search Site Posting
ADP Workforce Now
6.7
Bitrix24
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Bitrix24
Applicant Tracking
ADP Workforce Now
7.3
Bitrix24
Notifications and Alerts
ADP Workforce Now
7.6
Bitrix24

Project Management

ADP Workforce Now
Bitrix24
5.9
Task Management
ADP Workforce Now
Bitrix24
6.2
Gantt Charts
ADP Workforce Now
Bitrix24
6.9
Scheduling
ADP Workforce Now
Bitrix24
5.6
Workflow Automation
ADP Workforce Now
Bitrix24
4.9
Mobile Access
ADP Workforce Now
Bitrix24
5.6
Search
ADP Workforce Now
Bitrix24
7.2
Visual planning tools
ADP Workforce Now
Bitrix24
4.7

Communication

ADP Workforce Now
Bitrix24
6.6
Chat
ADP Workforce Now
Bitrix24
6.8
Notifications
ADP Workforce Now
Bitrix24
6.1
Discussions
ADP Workforce Now
Bitrix24
6.5
Surveys
ADP Workforce Now
Bitrix24
5.7
Internal knowledgebase
ADP Workforce Now
Bitrix24
7.4
Integrates with GoToMeeting
ADP Workforce Now
Bitrix24
7.0
Integrates with Gmail and Google Hangouts
ADP Workforce Now
Bitrix24
6.9
Integrates with Outlook
ADP Workforce Now
Bitrix24
6.0

File Sharing & Management

ADP Workforce Now
Bitrix24
6.5
Versioning
ADP Workforce Now
Bitrix24
6.7
Video files
ADP Workforce Now
Bitrix24
6.3
Audio files
ADP Workforce Now
Bitrix24
3.7
Document collaboration
ADP Workforce Now
Bitrix24
6.6
Access control
ADP Workforce Now
Bitrix24
7.2
Advanced security features
ADP Workforce Now
Bitrix24
7.3
Integrates with Google Drive
ADP Workforce Now
Bitrix24
7.1
Device sync
ADP Workforce Now
Bitrix24
6.8

Pros

  • Benefits enrollment - saves so much time by having the benefits enrollment online. The benefits cost flow directly to payroll so there is no [chance] for error by entering an incorrect amount. Carrier connections flow the info to our insurance company - no paper forms
  • Keeps us informed on any changes involving ACA, taxes or other federal regulations. Subscribe to Eye on Washington and you are always up to date on current happenings in Washington.
  • Ability to handle all of our state and local taxes. We have 9 states and many locals.
Karen Webb profile photo
  • Bitrix24 is not only a chatting and communication platform. It does lots of activities for us to communicate with peers in best way which helps to get done our work activities done properly on time and as per schedule. For example, if there is a meeting scheduled on a particular date, we used to get the notification on that day once we login. Also we get a notification about who is going to attend and what the agenda of the meeting will be. The best thing is that all these activies are very user user friendly in bitrix24. You can easily understand it what's going on there.
  • Bitrix24 is very simple and understandable. The user interface of the bitrix 24 is damn good looking and appealing. The Update has various option to upload. You can upload any particular file for selected users. Task allocation bar also has various options. It tracks your task activities and keeps updates on it to the allocator. You can close the task by clicking on task completion button, hence the task allocator will automatically get notified that task is completed.
  • The another best thing of the bitrix24 is general update bar. Every employee can share their updates and task completion success on that. For example, in our organization if any campaign or project is successfully done then person related to that project to share his success with all, and also share his new findings and how they completed this by overcoming the challenges. That feature of bitrix24 is very unique. Even our organization director shares general updates and success milestones of the company on this bar.
  • You can make groups of particular teams or departments to interact with similar job roles of employees, where you can communicate all your project related queries and tasks with your peers.
  • In short bitrix24 has reduced the various emailing work within our organization.You don't have to wait for the email for work. You can ping a particular person and get your work done over the system. It is very useful in various small and big updates as well.
  • Bitrix24 also provides audio/video communication which is also helpful when communicating with senior managers to get better understanding and to solve various business problems.
No photo available

Cons

  • Quicker response from the support lines in answering the call. This would require hiring and training of more support staff, which I understand ADP has been doing... ACA having taken it's toll on support stall at all companies.
  • Taking care of clean up on old issues, some having been escalated to upper management. It would be nice to hear how they are proceeding.
  • Would like to be able to pull the Pay Data to a spreadsheet program for manipulation and entry of payroll. Would save time for our data entry payroll department.
Stewart Melanie profile photo
  • The price could be a major hindrance for many tiny organizations. the corporate might additionally improve on their client support.
  • All options are bundled together. There is no way to get CRM or project management individually.
  • A bit difficult to get used to as user and admin.
No photo available

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.0
Based on 16 answers
Lack of documentation and test environment make it extremely difficult to deploy work processes through the system. While there are a handful of things throughout the system that work well, particularly from an employee's perspective, many tasks, which would be simple for practitioner users in other systems, require these users to ask for administrator support.Additionally, the ghosts in the ADP machine cause established process (e.g. automated report delivery) to stop working with no notice and no error report.
Christopher Carey, HRIP profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.1
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.1
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I've also used ADP Pay Expert, and I really see Workforce Now as the logical continuation of Pay Expert. Workforce Now has better integration capabilities, streamlined processes, and fewer technical glitches. That said, if your company has a relatively simple payroll setup, Workforce Now doesn't really offer anything that Pay Expert doesn't.
Kristie LaMar profile photo
I've attempted various task administration/joint effort apparatuses including Asana, Basecamp, Wrike, Wunderlist, Zoho, Salesforce, and so on. I can't address the client support of Bitrix, as I haven't reached them. Up until now, the framework has been genuinely dependable. The work area Windows customer is to some degree constrained, when contrasted with the web version, yet for most workplaces, I can't envision this is a major issue. I truly haven't utilized the CRM or communication alternatives, so I can't remark on them.
No photo available

Return on Investment

  • As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
  • Far fewer payroll errors leads to improved employee moral and less time fixing said errors.
Dixon Pettengill profile photo
  • Replace some other tools with one single tool
  • Target communications to people who need them
  • Single place to go for everything company related
Mario Pires profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Bitrix24

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details