What users are saying about
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506 Ratings
31 Ratings

ADP Workforce Now

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506 Ratings
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Score 7.2 out of 101
31 Ratings
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Score 6.9 out of 101

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Bitrix24

Bitrix24 is suitable for processing leads, transferring information to members, tracking the conversion and communicating with colleagues. Unfortunately, all these functions, although implemented in this product, but implemented little. It is very inconvenient to work with the leads of both me and the managers
Владимир Пахомчик profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
Bitrix24
Employee demographic data
ADP Workforce Now
8.2
Bitrix24
Employment history
ADP Workforce Now
8.3
Bitrix24
Job profiles and administration
ADP Workforce Now
7.9
Bitrix24
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Bitrix24
Organizational charting
ADP Workforce Now
6.8
Bitrix24
Organization and location management
ADP Workforce Now
7.7
Bitrix24
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.4
Bitrix24

Payroll Management

ADP Workforce Now
8.3
Bitrix24
Pay calculation
ADP Workforce Now
8.9
Bitrix24
Support for external payroll vendors
ADP Workforce Now
7.7
Bitrix24
Benefit plan administration
ADP Workforce Now
8.3
Bitrix24
Direct deposit files
ADP Workforce Now
8.8
Bitrix24
Salary revision and increment management
ADP Workforce Now
8.0
Bitrix24
Reimbursement management
ADP Workforce Now
8.3
Bitrix24

Leave and Attendance Management

ADP Workforce Now
8.5
Bitrix24
Approval workflow
ADP Workforce Now
8.3
Bitrix24
Balance details
ADP Workforce Now
8.6
Bitrix24
Annual carry-forward and encashment
ADP Workforce Now
8.6
Bitrix24

Employee Self Service

ADP Workforce Now
8.3
Bitrix24
View and generate pay and benefit information
ADP Workforce Now
8.8
Bitrix24
Update personal information
ADP Workforce Now
8.8
Bitrix24
View company policy documentation
ADP Workforce Now
8.7
Bitrix24
Employee recognition
ADP Workforce Now
7.7
Bitrix24
View job history
ADP Workforce Now
7.7
Bitrix24

Asset Management

ADP Workforce Now
6.0
Bitrix24
Tracking of all physical assets
ADP Workforce Now
6.0
Bitrix24

HR Reporting

ADP Workforce Now
7.2
Bitrix24
Report builder
ADP Workforce Now
7.3
Bitrix24
Pre-built reports
ADP Workforce Now
7.3
Bitrix24
Ability to combine HR data with external data
ADP Workforce Now
7.1
Bitrix24

Onboarding

ADP Workforce Now
5.5
Bitrix24
New hire portal
ADP Workforce Now
6.1
Bitrix24
Manager tracking tools
ADP Workforce Now
4.8
Bitrix24

Performance and Goals

ADP Workforce Now
7.7
Bitrix24
Corporate goal setting
ADP Workforce Now
7.5
Bitrix24
Individual goal setting
ADP Workforce Now
7.9
Bitrix24
Line-of sight-visibility
ADP Workforce Now
7.4
Bitrix24
Performance tracking
ADP Workforce Now
7.9
Bitrix24

Performance Management

ADP Workforce Now
7.0
Bitrix24
Performance plans
ADP Workforce Now
7.2
Bitrix24
Performance improvement plans
ADP Workforce Now
7.1
Bitrix24
Review status tracking
ADP Workforce Now
7.1
Bitrix24
Review reminders
ADP Workforce Now
6.9
Bitrix24
Multiple review frequency
ADP Workforce Now
6.7
Bitrix24

Succession Planning

ADP Workforce Now
6.0
Bitrix24
Create succession plans/pools
ADP Workforce Now
5.8
Bitrix24
Candidate ranking
ADP Workforce Now
5.8
Bitrix24
Candidate search
ADP Workforce Now
6.3
Bitrix24
Candidate development
ADP Workforce Now
6.2
Bitrix24

Recruiting / ATS

ADP Workforce Now
6.9
Bitrix24
Job Requisition Management
ADP Workforce Now
8.0
Bitrix24
Company Website Posting
ADP Workforce Now
8.0
Bitrix24
Publish to Social Media
ADP Workforce Now
7.8
Bitrix24
Job Search Site Posting
ADP Workforce Now
6.9
Bitrix24
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Bitrix24
Applicant Tracking
ADP Workforce Now
7.4
Bitrix24
Notifications and Alerts
ADP Workforce Now
7.8
Bitrix24

Project Management

ADP Workforce Now
Bitrix24
6.9
Task Management
ADP Workforce Now
Bitrix24
6.9
Gantt Charts
ADP Workforce Now
Bitrix24
8.2
Scheduling
ADP Workforce Now
Bitrix24
7.2
Workflow Automation
ADP Workforce Now
Bitrix24
6.1
Mobile Access
ADP Workforce Now
Bitrix24
6.5
Search
ADP Workforce Now
Bitrix24
7.2
Visual planning tools
ADP Workforce Now
Bitrix24
6.3

Communication

ADP Workforce Now
Bitrix24
7.5
Chat
ADP Workforce Now
Bitrix24
7.4
Notifications
ADP Workforce Now
Bitrix24
7.0
Discussions
ADP Workforce Now
Bitrix24
7.6
Surveys
ADP Workforce Now
Bitrix24
6.3
Internal knowledgebase
ADP Workforce Now
Bitrix24
7.6
Integrates with GoToMeeting
ADP Workforce Now
Bitrix24
9.0
Integrates with Gmail and Google Hangouts
ADP Workforce Now
Bitrix24
6.8
Integrates with Outlook
ADP Workforce Now
Bitrix24
8.0

File Sharing & Management

ADP Workforce Now
Bitrix24
5.6
Versioning
ADP Workforce Now
Bitrix24
5.6
Video files
ADP Workforce Now
Bitrix24
4.4
Audio files
ADP Workforce Now
Bitrix24
2.5
Document collaboration
ADP Workforce Now
Bitrix24
6.4
Access control
ADP Workforce Now
Bitrix24
6.8
Advanced security features
ADP Workforce Now
Bitrix24
6.9
Integrates with Google Drive
ADP Workforce Now
Bitrix24
6.0
Device sync
ADP Workforce Now
Bitrix24
6.0

Pros

ADP Workforce Now

  • Highly trained customer service representatives. When calling, wait times are usually short. All representatives have a broad base of training so most questions are resolved right away. There is an extensive 'back office' of more experienced team members to address the more complex issues and anomalies. Recent training updates including the common sharing of representative email address for ongoing follow up access.
  • Learning opportunities are available through videos, webcasts, PDFs , conferences and virtual conferences. I have found the quarter and year end videos to be especially helpful. I am appreciative of emails with links to articles with payroll relevance, saving me the time to research.
  • Reporting capabilities are extensive. There are many standard reports that provide the base report with opportunity to customize fields, sorting, etc. And they can be saved for future use, with additional edit capabilities. Also available are fully custom reports, built by the the user, with the option of guidance from an ADP report writer. My experience includes a completely custom created report that I now use on a regular basis. The personal attention and investment of time to get my report exactly as needed was much appreciated.
Melissa Rauch profile photo

Bitrix24

  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
Oleg Galimov profile photo

Cons

ADP Workforce Now

  • Re-Hire process is not well-defined. I have not had an easy time with any employee I have re-hired. ADP has acknowledged that there are issues with this process so hopefully they are looking into it.
  • Reports - The report name does NOT always indicate what the final report will supply. It would be very helpful to show a sample of what the report looks like when completed so we can see if it has the information needed. At this point, I have to go thru the whole process of selecting the criteria and running the report and then find out if it is what I was looking for or not.
Joey Wilinski profile photo

Bitrix24

  • Interface - it currently *feels* amateur; I am sure that it's not, but the lack of customisation means that we can't improve it.
  • Time Reporting - time entries can only be logged in real-time, not post-hoc.
No photo available

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.7
Based on 29 answers
We are happy with ADP Workforce Now. Set up is rather simple and will accommodate almost any/every need for your business in the areas of HR, Payroll., & Compliance. Support can be inconsistent but every process has an online manual with step by step instructions that make troubleshooting much easier. We rarely need to call support. Payroll tax is and tax filing are second to none and processing/importing is rather simple.
Henri Pichal profile photo

Bitrix24

No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now

ADP Workforce Now 8.3
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo

Bitrix24

No score
No answers yet
No answers on this topic

Support

ADP Workforce Now

ADP Workforce Now 7.8
Based on 14 answers
The support from ADP client service is fantastic. Most of the time, one call can resolve my question or issue. On occasion, when I have a more complex issue, there will need to be follow up or even an amendment filed. In those instances, normally ADP sends a follow up email with the case number and details. I can then continue email contact with the representative (versus calling and starting over with someone new). On occasion I have needed to escalate an issue, either for more immediate resolution or a more experienced team member involvement. However, the CR team appears well trained as to when that level of involvement is appropriate and they will not hesitate to escalate.
Melissa Rauch profile photo

Bitrix24

No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Bitrix24

No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now

ADP Workforce Now 7.7
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Bitrix24

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now

Prior to our switch to ADP in 2009, we used Abra and had to manually enter timecards and record time. The flow in ADP Workforce Now is wonderful!
Karen Webb profile photo

Bitrix24

Bitrix stacks up beautifully and goes beyond others in certain features. Just like any other software it has its own pros and cons but overall is an excellent software to work on if it can satisfy majority of your needs. Overall it can do very well with just a few minor improvements and more exposure in the corporate world.
No photo available

Return on Investment

ADP Workforce Now

  • It's given me a lot more time for other things. Payroll takes significantly less time than it used to, managing requisitions is a smooth process so hiring is more transparent and takes less time, and employees are able to view their own information and make changes. In general, I have gotten several hours back a week just from using ADP, which allows me to focus on our strategic goals.
Tara Kelly profile photo

Bitrix24

  • There is a noticeable difference in our company after executing Bitrix24 . It has expanded the efficiency of workers inside the office and within the whole organization. Right now, the communication between representatives is speedy and it explains different work inquiries. Takes less time to tackle issues. This prompts a decent virtual workplace.
No photo available

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Bitrix24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison