What users are saying about

EmpCenter

5 Ratings

ADP Workforce Now

470 Ratings
Score 7 out of 101

EmpCenter

5 Ratings
Score 7 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

EmpCenter

I would not suggest this to a small company with fairly easy time and attendance rules. This is geared for more complex implementations. If unsure of where your company fits into that scheme, ask about how long the implementation timeline will take overall. Try to get a general sense of administration after the fact. You need a fairly high level of technical acumen when configuring this product so its probably not a set it and forget proposition.
Jeff Pohl profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
EmpCenter
Employee demographic data
ADP Workforce Now
8.1
EmpCenter
Employment history
ADP Workforce Now
8.1
EmpCenter
Job profiles and administration
ADP Workforce Now
7.7
EmpCenter
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
EmpCenter
Organizational charting
ADP Workforce Now
6.6
EmpCenter
Organization and location management
ADP Workforce Now
7.3
EmpCenter
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
EmpCenter

Payroll Management

ADP Workforce Now
8.1
EmpCenter
Pay calculation
ADP Workforce Now
8.7
EmpCenter
Support for external payroll vendors
ADP Workforce Now
7.5
EmpCenter
Benefit plan administration
ADP Workforce Now
8.0
EmpCenter
Direct deposit files
ADP Workforce Now
8.6
EmpCenter
Salary revision and increment management
ADP Workforce Now
7.8
EmpCenter
Reimbursement management
ADP Workforce Now
7.7
EmpCenter

Leave and Attendance Management

ADP Workforce Now
8.1
EmpCenter
Approval workflow
ADP Workforce Now
8.1
EmpCenter
Balance details
ADP Workforce Now
8.1
EmpCenter
Annual carry-forward and encashment
ADP Workforce Now
8.1
EmpCenter

Employee Self Service

ADP Workforce Now
8.2
EmpCenter
View and generate pay and benefit information
ADP Workforce Now
8.8
EmpCenter
Update personal information
ADP Workforce Now
8.7
EmpCenter
View company policy documentation
ADP Workforce Now
8.6
EmpCenter
Employee recognition
ADP Workforce Now
7.6
EmpCenter
View job history
ADP Workforce Now
7.6
EmpCenter

Asset Management

ADP Workforce Now
6.0
EmpCenter
Tracking of all physical assets
ADP Workforce Now
6.0
EmpCenter

HR Reporting

ADP Workforce Now
7.0
EmpCenter
Report builder
ADP Workforce Now
7.1
EmpCenter
Pre-built reports
ADP Workforce Now
7.0
EmpCenter
Ability to combine HR data with external data
ADP Workforce Now
7.0
EmpCenter

Onboarding

ADP Workforce Now
5.5
EmpCenter
New hire portal
ADP Workforce Now
6.1
EmpCenter
Manager tracking tools
ADP Workforce Now
4.9
EmpCenter

Performance and Goals

ADP Workforce Now
7.8
EmpCenter
Corporate goal setting
ADP Workforce Now
7.6
EmpCenter
Individual goal setting
ADP Workforce Now
7.9
EmpCenter
Line-of sight-visibility
ADP Workforce Now
7.7
EmpCenter
Performance tracking
ADP Workforce Now
7.9
EmpCenter

Performance Management

ADP Workforce Now
7.5
EmpCenter
Performance plans
ADP Workforce Now
7.6
EmpCenter
Performance improvement plans
ADP Workforce Now
7.5
EmpCenter
Review status tracking
ADP Workforce Now
7.7
EmpCenter
Review reminders
ADP Workforce Now
7.4
EmpCenter
Multiple review frequency
ADP Workforce Now
7.3
EmpCenter

Succession Planning

ADP Workforce Now
6.0
EmpCenter
Create succession plans/pools
ADP Workforce Now
5.8
EmpCenter
Candidate ranking
ADP Workforce Now
5.8
EmpCenter
Candidate search
ADP Workforce Now
6.3
EmpCenter
Candidate development
ADP Workforce Now
6.2
EmpCenter

Recruiting / ATS

ADP Workforce Now
6.7
EmpCenter
Job Requisition Management
ADP Workforce Now
7.9
EmpCenter
Company Website Posting
ADP Workforce Now
7.5
EmpCenter
Publish to Social Media
ADP Workforce Now
7.5
EmpCenter
Job Search Site Posting
ADP Workforce Now
6.7
EmpCenter
Duplicate Candidate Prevention
ADP Workforce Now
2.3
EmpCenter
Applicant Tracking
ADP Workforce Now
7.3
EmpCenter
Notifications and Alerts
ADP Workforce Now
7.6
EmpCenter

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • As stated EmpCenter is more user friendly making time entry smoother and sometimes faster.
  • EmpCenter allows managers to track their employees time and address any issues they may see - for example patterns of tardiness.
  • Employees are more empowered with the software because they can now take ownership of their time.
Shelby Royce profile photo

Cons

  • Quicker response from the support lines in answering the call. This would require hiring and training of more support staff, which I understand ADP has been doing... ACA having taken it's toll on support stall at all companies.
  • Taking care of clean up on old issues, some having been escalated to upper management. It would be nice to hear how they are proceeding.
  • Would like to be able to pull the Pay Data to a spreadsheet program for manipulation and entry of payroll. Would save time for our data entry payroll department.
Stewart Melanie profile photo
  • One feature I would like to see on EmpCenter is a vacation calendar that monitors all vacation requests for all employees within a group.
  • EmpCenter is not wholly compatible with other softwares and there are occasions when time data does not properly translate.
  • Moreover, I would like EmpCenter to automatically provide timekeepers with delegations from managers. This way if a manger does not want to grant the timekeeper authority it is easier to rescind, rather than tracking down all managers to grant timekeeping privileges.
Shelby Royce profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
EmpCenter8.7
Based on 4 answers
I believe the software is more streamline and accurate compared to other timekeeping systems.
Shelby Royce profile photo

Usability

ADP Workforce Now8.1
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.2
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
EmpCenter10.0
Based on 1 answer
Extremely knowledgeable staff that truly care about our business processes
Jeff Pohl profile photo

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
EmpCenter3.0
Based on 1 answer
No answer on this topic is available.

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

It's better in every way, I would never go back
Dixon Pettengill profile photo
EmpCenter is a new software to the company however, I only trained on the old software for a few months before EmpCenter was introduced. I think EmpCenter has a smoother data entry process and can run more in depth reports, but since this is the system I know best I cannot accurately compare it to previous software.
Shelby Royce profile photo

Return on Investment

  • We are consultants for companies that have chosen WFN so ROI is not relevant for us but I believe it is good return if implemented properly
Les Meyer profile photo
  • Employees can now better track their hours and ensure they are paid accurately by payroll.
  • Timekeeping is faster and smoother for most administrators.
  • The system does need to be slightly more compatible in translating its data from the home software to another software.
Shelby Royce profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

EmpCenter

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details