What users are saying about

Hubstaff

2 Ratings

ADP Workforce Now

469 Ratings
Score 7 out of 101

Hubstaff

2 Ratings
Score 8 out of 101

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Likelihood to Recommend

ADP Workforce Now

ADP is well suited when you have a large workforce. We have over 450 employees and frequently have those who are hired and those who retire. It's such a great opportunity to give employees ownership of their own employee information.I think if you have a small business, it may be hard to justify the cost of ADP. However, the fact that they can take care of your payroll and taxes and such is pretty awesome.
Nicole Rieger profile photo

Hubstaff

It is appropriate for IT teams where you can track the time. Not really appropriate for creative work, though
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Hubstaff
Employee demographic data
ADP Workforce Now
8.0
Hubstaff
Employment history
ADP Workforce Now
8.1
Hubstaff
Job profiles and administration
ADP Workforce Now
7.7
Hubstaff
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Hubstaff
Organizational charting
ADP Workforce Now
6.6
Hubstaff
Organization and location management
ADP Workforce Now
7.3
Hubstaff
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
Hubstaff

Payroll Management

ADP Workforce Now
8.1
Hubstaff
Pay calculation
ADP Workforce Now
8.7
Hubstaff
Support for external payroll vendors
ADP Workforce Now
7.5
Hubstaff
Benefit plan administration
ADP Workforce Now
8.0
Hubstaff
Direct deposit files
ADP Workforce Now
8.7
Hubstaff
Salary revision and increment management
ADP Workforce Now
7.9
Hubstaff
Reimbursement management
ADP Workforce Now
7.7
Hubstaff

Leave and Attendance Management

ADP Workforce Now
8.1
Hubstaff
Approval workflow
ADP Workforce Now
8.1
Hubstaff
Balance details
ADP Workforce Now
8.1
Hubstaff
Annual carry-forward and encashment
ADP Workforce Now
8.1
Hubstaff

Employee Self Service

ADP Workforce Now
8.2
Hubstaff
View and generate pay and benefit information
ADP Workforce Now
8.8
Hubstaff
Update personal information
ADP Workforce Now
8.7
Hubstaff
View company policy documentation
ADP Workforce Now
8.6
Hubstaff
Employee recognition
ADP Workforce Now
7.6
Hubstaff
View job history
ADP Workforce Now
7.6
Hubstaff

Asset Management

ADP Workforce Now
6.0
Hubstaff
Tracking of all physical assets
ADP Workforce Now
6.0
Hubstaff

HR Reporting

ADP Workforce Now
7.0
Hubstaff
Report builder
ADP Workforce Now
7.1
Hubstaff
Pre-built reports
ADP Workforce Now
7.0
Hubstaff
Ability to combine HR data with external data
ADP Workforce Now
7.0
Hubstaff

Onboarding

ADP Workforce Now
5.5
Hubstaff
New hire portal
ADP Workforce Now
6.1
Hubstaff
Manager tracking tools
ADP Workforce Now
4.9
Hubstaff

Performance and Goals

ADP Workforce Now
7.8
Hubstaff
Corporate goal setting
ADP Workforce Now
7.7
Hubstaff
Individual goal setting
ADP Workforce Now
7.9
Hubstaff
Line-of sight-visibility
ADP Workforce Now
7.7
Hubstaff
Performance tracking
ADP Workforce Now
7.9
Hubstaff

Performance Management

ADP Workforce Now
7.5
Hubstaff
Performance plans
ADP Workforce Now
7.6
Hubstaff
Performance improvement plans
ADP Workforce Now
7.5
Hubstaff
Review status tracking
ADP Workforce Now
7.7
Hubstaff
Review reminders
ADP Workforce Now
7.4
Hubstaff
Multiple review frequency
ADP Workforce Now
7.3
Hubstaff

Succession Planning

ADP Workforce Now
6.0
Hubstaff
Create succession plans/pools
ADP Workforce Now
5.8
Hubstaff
Candidate ranking
ADP Workforce Now
5.8
Hubstaff
Candidate search
ADP Workforce Now
6.3
Hubstaff
Candidate development
ADP Workforce Now
6.2
Hubstaff

Recruiting / ATS

ADP Workforce Now
6.7
Hubstaff
Job Requisition Management
ADP Workforce Now
7.9
Hubstaff
Company Website Posting
ADP Workforce Now
7.5
Hubstaff
Publish to Social Media
ADP Workforce Now
7.5
Hubstaff
Job Search Site Posting
ADP Workforce Now
6.7
Hubstaff
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Hubstaff
Applicant Tracking
ADP Workforce Now
7.3
Hubstaff
Notifications and Alerts
ADP Workforce Now
7.6
Hubstaff

Pros

  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo
  • Customer support
No photo available

Cons

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo
  • The reporting is a bit complicated.
  • There is some bug for the sync up between the Mac App and the web app. Sometimes the time is getting lost temporary which causes uncertainty for the contractors.
No photo available

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
It's in. It works. The cost compared favorably to the competition. I cannot imagine there would be reason to switch at this point.
Evan Saltzman profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.0
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.1
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.1
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Our company used ADP prior to Workforce Now. We tried PayChex for one year 11 years ago, however did not like the functionality and time required to process a payroll. We returned to ADP, then tried Paylocity...that lasted one small payroll, as our payroll clerk was extremely dissatisfied with the product. I was on the telephone with our ADP representative asking what ADP could do to help us remedy our error in moving to paylocity. ADP was great, they explained the ADP Workforce Now product. Helped us return to ADP in time to do a full payroll the following week, and helped to collect the information from Paylocity in time to do the first quarter report in a timely manner. This was a difficult task as Paylocity was less than forthcoming with the reports we needed to provide. The Paylocity support team finally admitted they could not do the what they claimed in the demo. Waste of time and a lot of money. ADP Workforce Now has proven to us they will be there when we need them.
Stewart Melanie profile photo
We started with Toggl, but it didn't work for us really
No photo available

Return on Investment

  • As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
  • Far fewer payroll errors leads to improved employee moral and less time fixing said errors.
Dixon Pettengill profile photo
  • Not really a positive or negative impact, it is just a handy tool to use.
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Hubstaff

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details