What users are saying about

ADP Workforce Now

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484 Ratings
4 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
4 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

Hubstaff

It's really great for agencies, remote workers, companies with hourly employees, but very specifically works best if those employees spend their day working on a computer, or where the majority of their tasks are computer based. I wouldn't recommend it for jobs where the worker is not actively on a computer (i.e. construction, etc). Contractors with multiple clients can also plug into their client's Hubstaff instance, which can be extremely helpful if you have a lot of hourly contractors you work with.
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Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Hubstaff
Employee demographic data
ADP Workforce Now
8.1
Hubstaff
Employment history
ADP Workforce Now
8.1
Hubstaff
Job profiles and administration
ADP Workforce Now
7.7
Hubstaff
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Hubstaff
Organizational charting
ADP Workforce Now
6.7
Hubstaff
Organization and location management
ADP Workforce Now
7.4
Hubstaff
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Hubstaff

Payroll Management

ADP Workforce Now
8.1
Hubstaff
Pay calculation
ADP Workforce Now
8.7
Hubstaff
Support for external payroll vendors
ADP Workforce Now
7.5
Hubstaff
Benefit plan administration
ADP Workforce Now
8.0
Hubstaff
Direct deposit files
ADP Workforce Now
8.6
Hubstaff
Salary revision and increment management
ADP Workforce Now
7.8
Hubstaff
Reimbursement management
ADP Workforce Now
7.8
Hubstaff

Leave and Attendance Management

ADP Workforce Now
8.1
Hubstaff
Approval workflow
ADP Workforce Now
8.1
Hubstaff
Balance details
ADP Workforce Now
8.1
Hubstaff
Annual carry-forward and encashment
ADP Workforce Now
8.1
Hubstaff

Employee Self Service

ADP Workforce Now
8.2
Hubstaff
View and generate pay and benefit information
ADP Workforce Now
8.7
Hubstaff
Update personal information
ADP Workforce Now
8.7
Hubstaff
View company policy documentation
ADP Workforce Now
8.5
Hubstaff
Employee recognition
ADP Workforce Now
7.6
Hubstaff
View job history
ADP Workforce Now
7.6
Hubstaff

Asset Management

ADP Workforce Now
6.0
Hubstaff
Tracking of all physical assets
ADP Workforce Now
6.0
Hubstaff

HR Reporting

ADP Workforce Now
7.0
Hubstaff
Report builder
ADP Workforce Now
7.1
Hubstaff
Pre-built reports
ADP Workforce Now
7.0
Hubstaff
Ability to combine HR data with external data
ADP Workforce Now
7.0
Hubstaff

Onboarding

ADP Workforce Now
5.5
Hubstaff
New hire portal
ADP Workforce Now
6.1
Hubstaff
Manager tracking tools
ADP Workforce Now
4.8
Hubstaff

Performance and Goals

ADP Workforce Now
7.7
Hubstaff
Corporate goal setting
ADP Workforce Now
7.6
Hubstaff
Individual goal setting
ADP Workforce Now
7.8
Hubstaff
Line-of sight-visibility
ADP Workforce Now
7.6
Hubstaff
Performance tracking
ADP Workforce Now
7.9
Hubstaff

Performance Management

ADP Workforce Now
7.4
Hubstaff
Performance plans
ADP Workforce Now
7.6
Hubstaff
Performance improvement plans
ADP Workforce Now
7.4
Hubstaff
Review status tracking
ADP Workforce Now
7.6
Hubstaff
Review reminders
ADP Workforce Now
7.3
Hubstaff
Multiple review frequency
ADP Workforce Now
7.2
Hubstaff

Succession Planning

ADP Workforce Now
6.0
Hubstaff
Create succession plans/pools
ADP Workforce Now
5.8
Hubstaff
Candidate ranking
ADP Workforce Now
5.8
Hubstaff
Candidate search
ADP Workforce Now
6.3
Hubstaff
Candidate development
ADP Workforce Now
6.2
Hubstaff

Recruiting / ATS

ADP Workforce Now
6.6
Hubstaff
Job Requisition Management
ADP Workforce Now
7.9
Hubstaff
Company Website Posting
ADP Workforce Now
7.5
Hubstaff
Publish to Social Media
ADP Workforce Now
7.3
Hubstaff
Job Search Site Posting
ADP Workforce Now
6.6
Hubstaff
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Hubstaff
Applicant Tracking
ADP Workforce Now
7.2
Hubstaff
Notifications and Alerts
ADP Workforce Now
7.5
Hubstaff

Pros

  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo
  • Time tracking -- it tracks your time, and time across various projects (and even down to a task level), down to the second, so every moment of the workday is accounted for
  • Screen shots and activity - when you're actively tracking time, it measures your activity with your computer. It also takes screenshots every 3 minutes, so we can see if you had 98% activity that you weren't just playing a computer game.
  • Reporting - it's really clear to get reports on activity, on individual users, departments, certain tasks, certain projects, etc.
No photo available

Cons

  • There are often long waits for a customer service representative.
  • We had some employees that had difficulty creating a profile - but it was resolved quickly on the back end.
  • When I get a timecard exception notice, it would be nice to have details (employee name, date of exception) readily available within the notification.
Dixon Pettengill profile photo
  • I wish it had some sort of way to denote "away from desk" work. It drops your activity to zero, it tells you you're idle if you're using the desktop agent and tries to take that time away, it would be helpful for those times where you're maybe in a meeting or on a call or something without a computer.
  • The reporting isn't real time. There's about a 15 minute lag between the reports and the desktop app. The desktop app and phone app don't really talk to each other so if you clock time on the phone app for a wihle and then move to the desktop app, the desktop app really doesn't sync, so you're forced to check time in a report
  • I wish there was a little more role based permission customization. Like, I'd love for someone to be able to manage a client and run that client's time, but not see my screenshot activity when billing to that client.
No photo available

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.2
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.7
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

It's better in every way, I would never go back
Dixon Pettengill profile photo
Wrike has a task based system that you can clock time against, but it just wasn't flexible enough for the type of work we do, particularly the one offs. HubStaff is also really simple to use, so anyone can get started with it without any training or previous knowledge required. It doesn't take up a lot of space and I can manage it from the top of my screen in addition to the app itself. It also has a phone app which is great if some employees occasionally travel
No photo available

Return on Investment

  • As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
  • Far fewer payroll errors leads to improved employee moral and less time fixing said errors.
Dixon Pettengill profile photo
  • Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
  • Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
  • HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Hubstaff

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details