What users are saying about

ADP Workforce Now

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496 Ratings

Namely

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Top Rated
65 Ratings

ADP Workforce Now

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496 Ratings
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Score 7.1 out of 101

Namely

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Top Rated
65 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Namely

The strengths of Namely are: Time off management, Employee Performance Review and the ability to configure these at the site level, sites that usually are located in different countries and continents. For a global company such as eSilicon, this is a must.As for an inappropriate scenario, if your ERP is on the cloud and you have specific requirements to integrate with Namely, this integration is only basic for the moment.
Cristian Bodnarasec profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
Namely
7.9
Employee demographic data
ADP Workforce Now
8.2
Namely
7.9
Employment history
ADP Workforce Now
8.2
Namely
8.1
Job profiles and administration
ADP Workforce Now
7.8
Namely
10.0
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Namely
7.6
Organizational charting
ADP Workforce Now
6.7
Namely
6.9
Organization and location management
ADP Workforce Now
7.6
Namely
7.9
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.3
Namely
7.2

Payroll Management

ADP Workforce Now
8.2
Namely
7.0
Pay calculation
ADP Workforce Now
8.8
Namely
8.2
Support for external payroll vendors
ADP Workforce Now
7.6
Namely
5.7
Benefit plan administration
ADP Workforce Now
8.2
Namely
7.4
Direct deposit files
ADP Workforce Now
8.7
Namely
8.1
Salary revision and increment management
ADP Workforce Now
8.0
Namely
7.5
Reimbursement management
ADP Workforce Now
8.0
Namely
4.9

Leave and Attendance Management

ADP Workforce Now
8.3
Namely
8.3
Approval workflow
ADP Workforce Now
8.2
Namely
9.0
Balance details
ADP Workforce Now
8.3
Namely
8.1
Annual carry-forward and encashment
ADP Workforce Now
8.4
Namely
7.8

Employee Self Service

ADP Workforce Now
8.3
Namely
8.3
View and generate pay and benefit information
ADP Workforce Now
8.7
Namely
8.5
Update personal information
ADP Workforce Now
8.8
Namely
8.4
View company policy documentation
ADP Workforce Now
8.6
Namely
8.3
Employee recognition
ADP Workforce Now
7.5
Namely
7.9
View job history
ADP Workforce Now
7.7
Namely
8.6

Asset Management

ADP Workforce Now
6.0
Namely
6.9
Tracking of all physical assets
ADP Workforce Now
6.0
Namely
6.9

HR Reporting

ADP Workforce Now
7.0
Namely
6.7
Report builder
ADP Workforce Now
7.0
Namely
7.1
Pre-built reports
ADP Workforce Now
7.0
Namely
6.5
Ability to combine HR data with external data
ADP Workforce Now
7.0
Namely
6.5

Onboarding

ADP Workforce Now
5.5
Namely
7.5
New hire portal
ADP Workforce Now
6.1
Namely
8.1
Manager tracking tools
ADP Workforce Now
4.8
Namely
6.9

Performance and Goals

ADP Workforce Now
7.7
Namely
6.2
Corporate goal setting
ADP Workforce Now
7.5
Namely
6.9
Individual goal setting
ADP Workforce Now
7.9
Namely
6.1
Line-of sight-visibility
ADP Workforce Now
7.5
Namely
6.1
Performance tracking
ADP Workforce Now
7.9
Namely
5.8

Performance Management

ADP Workforce Now
7.1
Namely
6.7
Performance plans
ADP Workforce Now
7.2
Namely
6.9
Performance improvement plans
ADP Workforce Now
7.0
Namely
6.8
Review status tracking
ADP Workforce Now
7.2
Namely
7.0
Review reminders
ADP Workforce Now
6.9
Namely
6.4
Multiple review frequency
ADP Workforce Now
6.8
Namely
6.6

Succession Planning

ADP Workforce Now
6.0
Namely
6.9
Create succession plans/pools
ADP Workforce Now
5.8
Namely
Candidate ranking
ADP Workforce Now
5.8
Namely
Candidate search
ADP Workforce Now
6.3
Namely
6.9
Candidate development
ADP Workforce Now
6.2
Namely

Recruiting / ATS

ADP Workforce Now
6.8
Namely
Job Requisition Management
ADP Workforce Now
8.0
Namely
Company Website Posting
ADP Workforce Now
7.8
Namely
Publish to Social Media
ADP Workforce Now
7.6
Namely
Job Search Site Posting
ADP Workforce Now
6.9
Namely
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Namely
Applicant Tracking
ADP Workforce Now
7.4
Namely
Notifications and Alerts
ADP Workforce Now
7.6
Namely

Pros

  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo
  • Time off management - simple and efficient way to submit/approve and keep track of the remaining days. It covers all types of legal time off.
  • Goals setting - Namely has a mature enough framework that you can configure based on the company's requirements.
  • Organization chart - a nice visual display of the company hierarchy structure.
Cristian Bodnarasec profile photo

Cons

  • We are unable to make HR changes once a payroll period is open which means that we often have to wait until the last minute to open a period which is difficult.
  • The inability to keep more than two weeks open at a time is problematic for our organization. We pay on a semi-monthly basis and it is hard sometimes to close a week because any changes by supervisors have to be in before you open a new pay period.
  • Implementation time to set up is very long and strenuous. Making changes to time and attendance policies and other systematic changes can be difficult and time consuming.
  • It feels at times as if the shifts between the different modules don't work as well as they were sold to us. Such as Time Off and Time and Attendance can cause many error messages that are confusing to supervisors and staff.
Erin Brouillette profile photo
  • Employee Performance Review - there were some troubles in configuring the exact requirements of our goals process flow. Due to this, few steps in the flow were done manually by HR.
  • Time off management - one improvement would be to see the total amount of personal time off you are allowed to take for the current year, as an employee. You can see only the accrued time, up to date(for the year).
  • Notifications system on the top of the page - you can see the unread notifications which is good, however you also can see all read notifications, even those that were repeated periodically. It may a little confusing until you adjust to it.
  • Ability to integrate with NetSuite - we discovered that the existing integration doesn't cover the custom fields define in NetSuite, that is something to improve in the future versions of Namely.
Cristian Bodnarasec profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
Namely2.6
Based on 3 answers
Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.
Shane Miller profile photo

Usability

ADP Workforce Now8.3
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
Namely9.0
Based on 2 answers
Overall, Namely is a very user friendly platform, most of the functionality can be learned with out much training or guidance. They have designed it to be modeled similar to other social media sites interface which makes it clean in design and easy to navigate. If you do have someone at your organization that is less tech savvy, one of the most impressive parts of Namely continues to be their client support. They will support you and give guidance in every aspect if its training or just pointing out a feature and how it works
Lauren Lippello profile photo

Support

ADP Workforce Now7.3
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
Namely2.6
Based on 4 answers
I never have to wait more than a day for a response to my questions - they immediately respond with an answer or with the plans to get the answer
Asha Mungara, JD, PHR profile photo

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.5
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Microsoft Dynamics SL is the latest payroll system I used, and it was an absolute NIGHTMARE! We moved our companies out of SL into ADP in Sept of 2013, and the stress level dropped by 100 points! Microsoft SL is very inflexible and unforgiving, so not good for payroll at all. It is not user friendly for the administrator or the employee. I have used various in-house payroll systems - at least 3 with different employers. I prefer ADP.
Caroline Dula, CPP profile photo
We made the switch from ADP to Namely. This saved money and time. The customer service from Namely blew ADP out of the water. Employee complaints and re-training is almost non-existent with Namely. It seemed like a constant task with ADP. The entire company from the lowest level to the highest level uses Namely and loves it.
Shane Miller profile photo

Return on Investment

  • It has reduced the time for me to process the payroll by half.
  • Reporting and any post audits can be done easily and early enough to catch any errors before the pay day which is definitely good for employee morale.
  • The ability for employees to make some changes to their payroll is a great time saver for Payroll and HR as well as for the employee.
  • Having all of our subs on ADP makes training the employee on the self service portal more efficient.
Caroline Dula, CPP profile photo
  • The customer service turn around time is amazing.
  • Employee complaints were reduced by 90%. Allowing HR to focus more on other projects.
  • Ease of use is a huge plus for employees and managers. The look and feel of Namely is simple, yet very powerful.
Shane Miller profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Namely

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details