What users are saying about

ADP Workforce Now

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483 Ratings

Namely

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Top Rated
61 Ratings

ADP Workforce Now

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483 Ratings
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Score 7 out of 101

Namely

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Top Rated
61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Namely

Namely is especially well-suited for small to mid-sized companies that are looking to shift core HRIS functions under a single platform. Everything works as smoothly as advertised- payroll, benefits, time and attendance, workflows, onboarding. Especially if the employee population is comfortable with social media sites; Namely's landing page functions like an internal Facebook feed.Namely might not be well-suited for companies that have a significant employee population outside of the US . We've had some issues integrating our international employees into the core HRIS and benefits modules.
Jovanny Chonillo, MHRM profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Namely
8.8
Employee demographic data
ADP Workforce Now
8.1
Namely
9.1
Employment history
ADP Workforce Now
8.1
Namely
9.0
Job profiles and administration
ADP Workforce Now
7.7
Namely
10.0
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Namely
8.5
Organizational charting
ADP Workforce Now
6.7
Namely
8.0
Organization and location management
ADP Workforce Now
7.4
Namely
8.5
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Namely
8.3

Payroll Management

ADP Workforce Now
8.1
Namely
8.7
Pay calculation
ADP Workforce Now
8.7
Namely
9.2
Support for external payroll vendors
ADP Workforce Now
7.5
Namely
8.3
Benefit plan administration
ADP Workforce Now
8.0
Namely
8.6
Direct deposit files
ADP Workforce Now
8.6
Namely
8.8
Salary revision and increment management
ADP Workforce Now
7.8
Namely
8.4
Reimbursement management
ADP Workforce Now
7.8
Namely
8.6

Leave and Attendance Management

ADP Workforce Now
8.1
Namely
8.5
Approval workflow
ADP Workforce Now
8.1
Namely
8.9
Balance details
ADP Workforce Now
8.1
Namely
8.6
Annual carry-forward and encashment
ADP Workforce Now
8.1
Namely
7.9

Employee Self Service

ADP Workforce Now
8.2
Namely
8.9
View and generate pay and benefit information
ADP Workforce Now
8.7
Namely
9.0
Update personal information
ADP Workforce Now
8.7
Namely
8.9
View company policy documentation
ADP Workforce Now
8.5
Namely
9.0
Employee recognition
ADP Workforce Now
7.6
Namely
8.6
View job history
ADP Workforce Now
7.6
Namely
9.0

Asset Management

ADP Workforce Now
6.0
Namely
8.7
Tracking of all physical assets
ADP Workforce Now
6.0
Namely
8.7

HR Reporting

ADP Workforce Now
7.0
Namely
8.0
Report builder
ADP Workforce Now
7.1
Namely
8.3
Pre-built reports
ADP Workforce Now
7.0
Namely
7.5
Ability to combine HR data with external data
ADP Workforce Now
7.0
Namely
8.3

Onboarding

ADP Workforce Now
5.5
Namely
8.3
New hire portal
ADP Workforce Now
6.1
Namely
8.7
Manager tracking tools
ADP Workforce Now
4.8
Namely
7.8

Performance and Goals

ADP Workforce Now
7.7
Namely
7.1
Corporate goal setting
ADP Workforce Now
7.6
Namely
7.6
Individual goal setting
ADP Workforce Now
7.8
Namely
6.8
Line-of sight-visibility
ADP Workforce Now
7.6
Namely
7.2
Performance tracking
ADP Workforce Now
7.9
Namely
6.8

Performance Management

ADP Workforce Now
7.4
Namely
7.3
Performance plans
ADP Workforce Now
7.6
Namely
7.3
Performance improvement plans
ADP Workforce Now
7.4
Namely
7.4
Review status tracking
ADP Workforce Now
7.6
Namely
7.4
Review reminders
ADP Workforce Now
7.3
Namely
7.1
Multiple review frequency
ADP Workforce Now
7.2
Namely
7.4

Succession Planning

ADP Workforce Now
6.0
Namely
6.9
Create succession plans/pools
ADP Workforce Now
5.8
Namely
Candidate ranking
ADP Workforce Now
5.8
Namely
Candidate search
ADP Workforce Now
6.3
Namely
6.9
Candidate development
ADP Workforce Now
6.2
Namely

Recruiting / ATS

ADP Workforce Now
6.6
Namely
Job Requisition Management
ADP Workforce Now
7.9
Namely
Company Website Posting
ADP Workforce Now
7.5
Namely
Publish to Social Media
ADP Workforce Now
7.4
Namely
Job Search Site Posting
ADP Workforce Now
6.6
Namely
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Namely
Applicant Tracking
ADP Workforce Now
7.2
Namely
Notifications and Alerts
ADP Workforce Now
7.5
Namely

Pros

  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo
  • The UI is very easy to navigate. Core functions are broken out into logical categories. We've even been able to troubleshoot rather extensively just by using the admin guides. Workflows can be designed so that critical stakeholders are always in the loop in regards to critical changes, such as pay changes.
  • Namely recently adopted a Client Success model that makes it very easy to get in touch with a subject matter expert across every HR discipline that Namely supports. If you're having a payroll issue, you'll get a payroll expert. if you have a configuration issue, you'll get a Namely config guru.
  • Namely has incredible resources for HR professionals. Their Namely Blog and Newsletter provides relevant news and fantastic insights into pressing issues. They also have a client hub that makes it easy to connect with other Namely users to share best practices.
  • Onboarding is amazing! Onboarding modules can be customized to cover all sorts of needs. You even get access to Adobe E-sign, giving you a lot of flexibility when it comes to creating required onboarding forms.
Jovanny Chonillo, MHRM profile photo

Cons

  • Implementation - as an administrator, make sure that you know what's happening at every point of implementation! This process can be disjointed.
  • Training - the learning curve is steep when adapting to this system. Be prepared to spend hours formally training, staying on the phone with customer service, and surfing the "Bridge" (a peer support system). Every minute you invest will be worth your time!
Sarah Hersh, PHR profile photo
  • The Time & Attendance modules lacks the immediate "pick up and go" feel of the rest of the platform. It works as advertised, but you have to do a lot more menu digging get everything working as smoothly as possible.
  • Particularly when working with very specific reports, you sometimes have to bust out your v-lookup skills to consolidate data across Namely core HRIS, payroll, and/or Time and Attendance.
Jovanny Chonillo, MHRM profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
Namely9.1
Based on 2 answers
Game-changer for small to mid-sized companies. Makes our work so much easier to do well
Colleen Clark profile photo

Usability

ADP Workforce Now8.2
Based on 16 answers
Most functionality is intuitive, but there are some fields that are unique to other processes that need to be identified on screen so the user knows when a field is required to accomplish a specific goal.
Yvette Calhoun profile photo
Namely9.0
Based on 2 answers
Overall, Namely is a very user friendly platform, most of the functionality can be learned with out much training or guidance. They have designed it to be modeled similar to other social media sites interface which makes it clean in design and easy to navigate. If you do have someone at your organization that is less tech savvy, one of the most impressive parts of Namely continues to be their client support. They will support you and give guidance in every aspect if its training or just pointing out a feature and how it works
Lauren Lippello profile photo

Support

ADP Workforce Now6.7
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
Namely4.9
Based on 3 answers
I never have to wait more than a day for a response to my questions - they immediately respond with an answer or with the plans to get the answer
Asha Mungara, JD, PHR profile photo

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Microsoft Dynamics SL is the latest payroll system I used, and it was an absolute NIGHTMARE! We moved our companies out of SL into ADP in Sept of 2013, and the stress level dropped by 100 points! Microsoft SL is very inflexible and unforgiving, so not good for payroll at all. It is not user friendly for the administrator or the employee. I have used various in-house payroll systems - at least 3 with different employers. I prefer ADP.
Caroline Dula, CPP profile photo
We looked at many ATS platforms and payroll platforms. Namely had a complete package and the most support to offer. The other systems were good but only handled 1-3 HR issues. We could not afford multiple software, so picking Namely was the right choice for us.
Hannah Flood profile photo

Return on Investment

  • It has reduced the time for me to process the payroll by half.
  • Reporting and any post audits can be done easily and early enough to catch any errors before the pay day which is definitely good for employee morale.
  • The ability for employees to make some changes to their payroll is a great time saver for Payroll and HR as well as for the employee.
  • Having all of our subs on ADP makes training the employee on the self service portal more efficient.
Caroline Dula, CPP profile photo
  • Time saving of multiple cumbersome manual HR processes
  • Increased visible to employees
  • Better customer service
Laura Patterson profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Namely

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details