What users are saying about

SelectSuite

24 Ratings

ADP Workforce Now

470 Ratings
Score 7 out of 101

SelectSuite

24 Ratings
Score 6.8 out of 101

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Likelihood to Recommend

ADP Workforce Now

ADP is well suited when you have a large workforce. We have over 450 employees and frequently have those who are hired and those who retire. It's such a great opportunity to give employees ownership of their own employee information.I think if you have a small business, it may be hard to justify the cost of ADP. However, the fact that they can take care of your payroll and taxes and such is pretty awesome.
Nicole Rieger profile photo

SelectSuite

Organizations who have very few applications and/or very few positions posted are probably less likely to benefit as high from PeopleAdmin. Large organizations who have several positions and/or several applications/applicants can definitely benefit from this product. This product is not as well suited for performance management as I had hoped because there is not a lot of freedom to creating and designing different evaluations for different position types in the system when you have an organization that has thousands of different employees and types.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
SelectSuite
Employee demographic data
ADP Workforce Now
8.1
SelectSuite
Employment history
ADP Workforce Now
8.1
SelectSuite
Job profiles and administration
ADP Workforce Now
7.7
SelectSuite
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
SelectSuite
Organizational charting
ADP Workforce Now
6.6
SelectSuite
Organization and location management
ADP Workforce Now
7.3
SelectSuite
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
SelectSuite

Payroll Management

ADP Workforce Now
8.1
SelectSuite
Pay calculation
ADP Workforce Now
8.7
SelectSuite
Support for external payroll vendors
ADP Workforce Now
7.5
SelectSuite
Benefit plan administration
ADP Workforce Now
8.0
SelectSuite
Direct deposit files
ADP Workforce Now
8.7
SelectSuite
Salary revision and increment management
ADP Workforce Now
7.9
SelectSuite
Reimbursement management
ADP Workforce Now
7.7
SelectSuite

Leave and Attendance Management

ADP Workforce Now
8.1
SelectSuite
Approval workflow
ADP Workforce Now
8.1
SelectSuite
Balance details
ADP Workforce Now
8.1
SelectSuite
Annual carry-forward and encashment
ADP Workforce Now
8.1
SelectSuite

Employee Self Service

ADP Workforce Now
8.2
SelectSuite
View and generate pay and benefit information
ADP Workforce Now
8.8
SelectSuite
Update personal information
ADP Workforce Now
8.7
SelectSuite
View company policy documentation
ADP Workforce Now
8.6
SelectSuite
Employee recognition
ADP Workforce Now
7.6
SelectSuite
View job history
ADP Workforce Now
7.6
SelectSuite

Asset Management

ADP Workforce Now
6.0
SelectSuite
Tracking of all physical assets
ADP Workforce Now
6.0
SelectSuite

HR Reporting

ADP Workforce Now
7.0
SelectSuite
Report builder
ADP Workforce Now
7.1
SelectSuite
Pre-built reports
ADP Workforce Now
7.0
SelectSuite
Ability to combine HR data with external data
ADP Workforce Now
7.0
SelectSuite

Onboarding

ADP Workforce Now
5.5
SelectSuite
7.4
New hire portal
ADP Workforce Now
6.1
SelectSuite
7.5
Manager tracking tools
ADP Workforce Now
4.9
SelectSuite
6.7
Compliance tracking and reporting
ADP Workforce Now
SelectSuite
7.9

Performance and Goals

ADP Workforce Now
7.8
SelectSuite
5.8
Corporate goal setting
ADP Workforce Now
7.7
SelectSuite
7.0
Individual goal setting
ADP Workforce Now
7.9
SelectSuite
7.0
Line-of sight-visibility
ADP Workforce Now
7.7
SelectSuite
6.0
Performance tracking
ADP Workforce Now
7.9
SelectSuite
2.0
Subordinate goal setting
ADP Workforce Now
SelectSuite
7.0

Performance Management

ADP Workforce Now
7.5
SelectSuite
2.7
Performance plans
ADP Workforce Now
7.6
SelectSuite
4.0
Performance improvement plans
ADP Workforce Now
7.5
SelectSuite
2.0
Review status tracking
ADP Workforce Now
7.7
SelectSuite
4.0
Review reminders
ADP Workforce Now
7.4
SelectSuite
4.0
Multiple review frequency
ADP Workforce Now
7.3
SelectSuite
4.0
Plan weighting
ADP Workforce Now
SelectSuite
2.0
Rater nomination workflow
ADP Workforce Now
SelectSuite
2.0
Workflow restrictions
ADP Workforce Now
SelectSuite
1.0
Reporting
ADP Workforce Now
SelectSuite
1.0

Succession Planning

ADP Workforce Now
6.0
SelectSuite
6.9
Create succession plans/pools
ADP Workforce Now
5.8
SelectSuite
6.3
Candidate ranking
ADP Workforce Now
5.8
SelectSuite
6.3
Candidate search
ADP Workforce Now
6.3
SelectSuite
7.7
Candidate development
ADP Workforce Now
6.2
SelectSuite
7.0

Recruiting / ATS

ADP Workforce Now
6.7
SelectSuite
7.4
Job Requisition Management
ADP Workforce Now
7.9
SelectSuite
8.2
Company Website Posting
ADP Workforce Now
7.5
SelectSuite
7.2
Publish to Social Media
ADP Workforce Now
7.5
SelectSuite
7.0
Job Search Site Posting
ADP Workforce Now
6.7
SelectSuite
8.0
Duplicate Candidate Prevention
ADP Workforce Now
2.3
SelectSuite
2.7
Applicant Tracking
ADP Workforce Now
7.3
SelectSuite
8.4
Notifications and Alerts
ADP Workforce Now
7.6
SelectSuite
7.5
Customized Application Form
ADP Workforce Now
SelectSuite
8.7
Resume Management
ADP Workforce Now
SelectSuite
6.0
Candidate Search
ADP Workforce Now
SelectSuite
7.9
Collaboration
ADP Workforce Now
SelectSuite
7.2
Task Creation and Delegation
ADP Workforce Now
SelectSuite
7.0
Email Templates
ADP Workforce Now
SelectSuite
7.7
User Permissions
ADP Workforce Now
SelectSuite
8.4
Reporting
ADP Workforce Now
SelectSuite
8.6

Pros

  • ADP Workforce Now is well ahead of their competitors in the payroll department. It is possible to track for job costing, and they are accurate. In the 15 years I have used ADP we have never seen a payroll error on their end.
  • ADP Workforce Now does a great job of timekeeping, and offers many options making it very flexible for meeting the needs of any type of company.
  • The most important strength ADP Workforce Now offers is the payroll related tax reporting and payment of payroll related taxes. There has never been a time we have had to worry about a report not being filed, or the funds not being submitted in a timely manner. If there has ever been a question, ADP has promptly taken care of the response and provided accurate documentation to all parties involved.
Stewart Melanie profile photo
  • Accurately records all applications for a position, eliminating any human error on recording applications.
  • Generates reports for the organization rather than requiring the employee to gather the data themselves.
  • Facilitates the application process by only allowing applicants to submit fully completed applications.
  • Allows departments to ask specific supplemental questions with pass/fail answers to facilitate the screening process.
  • Serves as a library for all positions at the organization so that job descriptions, qualifications, and records are readily available.
  • Continuously working at all times rather than only during open business hours (i.e. deadlines can be extended to midnight rather than 5 p.m. ET).
  • Provides IT support at all time through the PeopleAdmin Community page, FAQ, and live staff that responds to any issues in an extremely timely fashion.
No photo available

Cons

  • Quicker response from the support lines in answering the call. This would require hiring and training of more support staff, which I understand ADP has been doing... ACA having taken it's toll on support stall at all companies.
  • Taking care of clean up on old issues, some having been escalated to upper management. It would be nice to hear how they are proceeding.
  • Would like to be able to pull the Pay Data to a spreadsheet program for manipulation and entry of payroll. Would save time for our data entry payroll department.
Stewart Melanie profile photo
  • Implementation training could have been more detailed and directed to a beginning user.
  • Not being able to see incomplete applications while trying to help an applicant submit an application is difficult.
  • Making the system more user friendly for beginning user.
No photo available

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
We're looking into other vendors for cost savings. Sometimes it's frustrating to contact the general ledger deparment.
Karen Brandis profile photo
SelectSuite7.0
Based on 12 answers
Despite its reporting inadequacies, our users were used to PeopleAdmin and they liked the product. Most are reticent to switch major software programs due to data conversion and lack of continuity fears. Given that 7.6 is completely different on the back end and that data cannot be merged from version 5.8 to 7.6, these fears may have been unfounded
No photo available

Usability

ADP Workforce Now8.0
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
SelectSuite7.0
Based on 1 answer
No answer on this topic is available.

Support

ADP Workforce Now6.1
Based on 14 answers
Hold times are long, and the support centers are ill equipped to answer questions. Most calls end with "I need to send this development."
Christopher Carey, HRIP profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

It's better in every way, I would never go back
Dixon Pettengill profile photo
I came in after implementation at East Carolina University. A good reason to select them would be their experience in higher education. The applicant tracking module is quite good. Nowadays, other products might give you better reporting and ERP integration.
No photo available

Return on Investment

  • ADP Workforce Now has really moved our organization into a self-service model. We utilize mobile access, iPay, employee engagement via the Portal, etc.
  • The complete separate between HR and Payroll is very challenging and, to be honest, unacceptable. We have learned to work with it but it is a very poor model for Corporate America. But, ADP knows this and will no longer sell this product. Anyone converting to ADP now will have the latest and greatest which hopefully will meet the reporting/functionality of their biggest competitors.
  • The most positive area of WFN is Benefit Administration. It does it all and is very easy to use.
Henri Pichal profile photo
  • Much higher efficency in Applicant Tracking
  • Performance Management is still a return on investment over the paper driven process before it. If your choice is paper or PeopleAdmin in this area...it's still a positive ROI.
  • We have a good ROI in Position Description 5.8. The experience is so good in this area, we can not migrate to another product, or even to PeopleAdmin 7.0.
  • On a negative ROI, reporting is a lot of work out of PeopleAdmin. This product will confound your report writers with the chaotic tables they have.
  • Another negative is much double entry between PeopleAdmin and our ERP system. Integration options are not easy.
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

SelectSuite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details