AdvancedPM, by AdvancedMD vs. WebPT

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AdvancedPM, by AdvancedMD
Score 7.3 out of 10
N/A
AdvancedMD (the company formerly owned by ADP) offers AdvancedPM, the company's medical practice management platform combining EHR / EMR capabilities with front office automation and workforce scheduling, medical billing, and advanced revenue reporting capabilities.N/A
WebPT
Score 6.8 out of 10
N/A
Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting collaboration across patient care teams and with third-party payers. In addition to its…
$99
per month per user
Pricing
AdvancedPM, by AdvancedMDWebPT
Editions & Modules
No answers on this topic
Enterprise
Custom Pricing
Offerings
Pricing Offerings
AdvancedPM, by AdvancedMDWebPT
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsWebPT Enterprise packages are custom-made based on clinic needs, and prices vary accordingly.
More Pricing Information
Best Alternatives
AdvancedPM, by AdvancedMDWebPT
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10

No answers on this topic

Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10

No answers on this topic

Enterprises
Epic
Epic
Score 8.6 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
AdvancedPM, by AdvancedMDWebPT
Likelihood to Recommend
1.0
(8 ratings)
6.8
(122 ratings)
Likelihood to Renew
-
(0 ratings)
7.7
(14 ratings)
Usability
10.0
(1 ratings)
8.1
(10 ratings)
Availability
9.0
(2 ratings)
5.5
(1 ratings)
Performance
9.0
(1 ratings)
5.5
(2 ratings)
Support Rating
5.0
(2 ratings)
6.9
(15 ratings)
Online Training
9.0
(1 ratings)
7.4
(2 ratings)
Implementation Rating
10.0
(1 ratings)
8.6
(6 ratings)
Configurability
8.0
(1 ratings)
4.5
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
4.5
(1 ratings)
Ease of integration
-
(0 ratings)
5.5
(1 ratings)
Product Scalability
9.0
(1 ratings)
8.2
(1 ratings)
Professional Services
-
(0 ratings)
1.0
(1 ratings)
Vendor post-sale
1.0
(1 ratings)
1.0
(1 ratings)
Vendor pre-sale
1.0
(1 ratings)
8.2
(1 ratings)
User Testimonials
AdvancedPM, by AdvancedMDWebPT
Likelihood to Recommend
AdvancedMD
It would be well suited for an initial user. If you are starting a practice and have nothing in place, it might be great. However, if you are a current EMR user of a different platform and have more than a hundred patients; don’t waste your time. This is a hands-off company that, in my opinion, will do nothing to support your efforts. We have a practice of 11,000 patients and would have had to hire 2 FTE’s to print all the patient data and upload it individually.
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WebPT
Well suited: outpatient private clinics where PTs; sports environments. Less well suited: seems like a large hospital setting might have a more difficult time with the operations. Practices with multiple disciplines in it--are PTs and SLPs and OTs all able to document as they need?
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Pros
AdvancedMD
  • They provide access to their underlying tables via Open Database Connection (ODBC). This streamlines business intelligence processes greatly.
  • The "canned"/"stock" business intelligence tool (Advanced Insight) is very useful.
  • Our dedicated customer support representative (Breah Teed) has exceeded our expectations.
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WebPT
  • The scheduler is easy to use and allows for a clear view of each clinical day, week, and month.
  • The authorization/visit limit functions really help in managing each case and assist in minimizing insurance denials.
  • The documentation is comprehensive and specific to physical therapy documentation. The ICD-10 lookup function is very helpful.
  • Transfer of claim information to Therabill really helps with timely claim submission.
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Cons
AdvancedMD
  • Adding and Deleting provider columns complicated.
  • Would have loved to have one point of contact at all times and have that person answer on the third ring (see, this is me really reaching--because as far as my job functions were concerned, the product was absolutely fantastic. I have no complaints).
  • Working electronic insurance error reports in the system was a nightmare.
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WebPT
  • I wish the patient reminders didn't cost as much to send, and it would be great to be able to send text messages for any other reason.
  • WebPT adds on extras that always seem to cost more - overall, it is kind of expensive.
  • I always wish the documentation was quicker - but I'm not sure what else that would take.
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Likelihood to Renew
AdvancedMD
No answers on this topic
WebPT
The ease of use and the modern feeling of the software is what keeps us coming back. Being able to have a new employee trained on the software in less than a week is a money saver. The many other softwares that the team at WebPT offer that intergrate with WebPT is numerous and streamlined.
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Usability
AdvancedMD
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
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WebPT
It is very easy train people on and make each not the way you would like it. My first time using it I only needed one time walking through it. The software is self explanatory and easy to find what you need in a note
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Reliability and Availability
AdvancedMD
No answers on this topic
WebPT
Entire suite down numerous times in 2022 and 2023. Individual modules down as well. Modules rated as operational but not functioning numerous times, most so with scheduling, online intake, and outcomes.
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Performance
AdvancedMD
No answers on this topic
WebPT
Pages often load slowly. Our iMacs are highly reliable and we are connected to the highest speed Comcast business internet. We also connected each iMac via Cat 9 cable during COVID-19 pandemic to speed telelhealth appointments. Zoom does integrate very well with WebPT for telehealth. Their own modules do not integrate well with each other. For example, patients receive separate emails for patient intake and clinical outcomes. If confuses and frustrates many patients. Similarly, EMR flow sheet does not integrate with HEP creating redundancy.
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Support Rating
AdvancedMD
I've only reached out a couple of times and after being bounced around a few times I simply asked for our internal team to look into the particular question I had. I believe they had some turnover at the time but my experience wasn't great.
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WebPT
Support was pretty much always helpful. My only complaint was not being able to always get someone on the phone immediately during working hours and having to wait to hear back. But once we heard back, problems were solved quickly and sufficiently. Staff was always friendly and knowledgeable
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Online Training
AdvancedMD
No answers on this topic
WebPT
WebPT has its entire separate platform for training, containing many different guides, tutorials, and video references to help you become familiar and competent with the software suites. This includes having various demonstrations that allow you to click and navigate pages in the ways you would actually do it in WebPT. WebPT also gives you a sandbox company in the actual website to tinker with and trial things out. This makes it easy to catch and avoid errors you would have otherwise made with active patient data/schedules.
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Implementation Rating
AdvancedMD
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
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WebPT
I think it would help to have another education session maybe 6 months after the initial sessions. This would help the user come up with an enhanced experience after they have used the program for a period of time. It is hard to comprehend everything at first, especially for people that need hands on learning
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Alternatives Considered
AdvancedMD
ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.
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WebPT
Also, I have used PTWired and HEP2GO, but they were not in the database. WebPT automatically generates a patient profile, which is very helpful. WebPT also doesn't require the patient to download an app from the App Store, which is an added step for patients to perform, which will decrease compliance.
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Contract Terms and Pricing Model
AdvancedMD
No answers on this topic
WebPT
The current terms and pricing would be fair if they provided adequate performance, reliability, support, and customer service. As they have lapsed in these areas WebPT is overpriced. I would not recommend any PT practice of any size agree to a long term contract with WebPT until they prove they will deliver on their promises.
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Scalability
AdvancedMD
No answers on this topic
WebPT
It grew with us from practice inception to our largest size of 12 employees.
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Professional Services
AdvancedMD
No answers on this topic
WebPT
Extremely poor technical support and customer service.
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Return on Investment
AdvancedMD
  • We are paying over 5K for absolutely nothing.
  • We believe this company does not concern itself with the end-user.
  • We identified a large lack of ethics in the organization.
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WebPT
  • The payment on claims when they go through correct is phenomenal and very timely.
  • Our productivity is better as notes get done quicker and able to focus more on patient care.
  • Sometimes the long flowsheet gets hard to see when treating a chronic patient.
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ScreenShots

WebPT Screenshots

Screenshot of WebPT Outcomes Tracking & MIPSScreenshot of WebPT AnalyticsScreenshot of WebPT ReachScreenshot of WebPT EMRScreenshot of WebPT EMR2Screenshot of WebPT EMR