What users are saying about

AgoraPulse

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Top Rated
279 Ratings

AgoraPulse

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Top Rated
279 Ratings
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Score 8.5 out of 101
4 Ratings
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Score 8.2 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

It suits organizations of all size regardless or how small or how large. I would definitely recommend it for any paid campaign on Facebook/Instagram due to its easy aggregation of all activity including paid.
Jayden Andersen profile photo

Digimind Social

Très utile pour suivre l'évolution de son e-réputation.Conseillé aux grandes et moyennes entreprises.Serait surfait pour une petite entreprise.[Very useful for monitoring online reputation.
Recommended for medium and large enterprises.
It would be overkill for a small business.]
David Labouré profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Digimind Social
Boolean keyword searches
AgoraPulse
7.8
Digimind Social
Filtering out noise/spam
AgoraPulse
7.2
Digimind Social
Sentiment analysis
AgoraPulse
9.1
Digimind Social
Broad channel coverage
AgoraPulse
8.5
Digimind Social

Publishing

AgoraPulse
8.1
Digimind Social
Content planning and scheduling
AgoraPulse
8.8
Digimind Social
Audience targeting
AgoraPulse
6.7
Digimind Social
Content optimization
AgoraPulse
9.1
Digimind Social
Workflow management
AgoraPulse
7.9
Digimind Social

Engagement

AgoraPulse
7.6
Digimind Social
Automated routing and prioritization
AgoraPulse
6.4
Digimind Social
Customer interaction histories
AgoraPulse
8.4
Digimind Social
Bulk actions
AgoraPulse
7.9
Digimind Social

Marketing

AgoraPulse
7.6
Digimind Social
Lead generation
AgoraPulse
6.6
Digimind Social
Content marketing
AgoraPulse
9.1
Digimind Social
Paid media management
AgoraPulse
8.2
Digimind Social
Campaigns and promotions
AgoraPulse
6.7
Digimind Social

Channel coverage/integration

AgoraPulse
8.6
Digimind Social
Twitter
AgoraPulse
9.1
Digimind Social
Facebook
AgoraPulse
8.9
Digimind Social
Instagram
AgoraPulse
7.8
Digimind Social

Reporting/analytics

AgoraPulse
7.3
Digimind Social
Campaign success analytics
AgoraPulse
7.7
Digimind Social
Real-time tracking
AgoraPulse
7.3
Digimind Social
Competitor analysis
AgoraPulse
6.9
Digimind Social

Account management

AgoraPulse
7.4
Digimind Social
Role-based user permissions & privileges
AgoraPulse
8.3
Digimind Social
Mobile access
AgoraPulse
6.6
Digimind Social

Pros

  • Puts all your socials content into one very easy to use place including paid content.
  • Automated profanity rules that can be used to either stop certain comments before they happen or identify important ones that use positive messaging like 'love, live'
  • allows multiple people to work as a team without stepping on each others' toes.
Jayden Andersen profile photo
  • Digimind Social is extremely intuitive and easy to use, and requires little time and training to get up and running. The dashboard is very well designed – all the data insights you need are in one place, you don’t need to wade through many pages to find the information you need.
  • Top Reputation is a great feature in that it gives you a view into what people are searching for but don’t yet have answers to; this is something you don’t find in other social media monitoring tools but can deliver a lot of value to communications users when compared with the results from social channels. For instance, Top Reputation can help you identify any issues that online audiences are having before they reach social channels, and also help you shape campaigns to match emerging tastes of consumers.
Elissa Ehrlich profile photo

Cons

  • Expansions into other social networks such as Instagram Story or Snapchat
  • Bit.ly shortening on the Facebook publishing, and in-app Instagram main link changing would be incredibly helpful.
  • Bit.ly API and analytic integrations would be helpful.
Joey McNamara profile photo
  • At this time, it’s hard to find any area of improvement for Digimind Social, especially after having used other tools, which are clunky and require more manual work to zero in on the information you need. The sentiment analysis is a tricky task for any tool and while Digimind Social is better at it than others, we hope they continue to hone its capabilities and are able to analyze a larger volume of data.
Elissa Ehrlich profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
AgoraPulse does what it's needed to do, is cheaper than the competition, is easier to use and manage, has better reporting and has a roadmap of improvements which will add to its value.
Mike Gillan profile photo
Digimind Social8.4
Based on 4 answers
I have seen many different tools. As mentioned earlier the tool has a very nice dashboard and the sentiment analysis from Digimind is better than other tools that I have tried in the past.
Joerg Niessing profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo
  • Meilleur résultat dans les mentions remontées
  • Moins de bruit
  • Fonctionnalités additionnelles de meilleure qualité et moins gadget
  • Un coût mieux maîtrisé par rapport à notre besoin
[Best results are surfaced
Less noisy
Very high quality, non gimmicky, additional functionality
Better value with respect to our needs]
David Labouré profile photo

Return on Investment

  • AgoraPulse has saved time and efforts when it comes to publishing to different platforms at the same time.
  • The metrics have improved the amount of effort we put towards certain programs on campus based on how students react to them.
Brendon Phillips profile photo
  • Digimind is a great tool to collect additional insights for brand projects (positioning, value prop etc).
  • In some situations Digimind can replace qualitative or quantitative research.
Joerg Niessing profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Digimind Social

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Digimind Social Editions & Modules
Digimind Social
Additional Pricing Details

Digimind Social More Information