What users are saying about

AgoraPulse

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Top Rated
280 Ratings
49 Ratings

AgoraPulse

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Top Rated
280 Ratings
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Score 8.5 out of 101
49 Ratings
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Score 8.1 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

NUVI

It's great at visualizing mentions of the brand/industry terms you've chosen to monitor, as well as information on the people who are using those terms. Automated email reports also help save time vs manually compiling and sending them. We haven't yet used the Facebook Audience analysis feature (costs extra), but it looks very useful.
No photo available

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
NUVI
Boolean keyword searches
AgoraPulse
7.8
NUVI
Filtering out noise/spam
AgoraPulse
7.2
NUVI
Sentiment analysis
AgoraPulse
9.1
NUVI
Broad channel coverage
AgoraPulse
8.5
NUVI

Publishing

AgoraPulse
8.1
NUVI
Content planning and scheduling
AgoraPulse
8.8
NUVI
Audience targeting
AgoraPulse
6.7
NUVI
Content optimization
AgoraPulse
9.1
NUVI
Workflow management
AgoraPulse
7.9
NUVI

Engagement

AgoraPulse
7.6
NUVI
Automated routing and prioritization
AgoraPulse
6.4
NUVI
Customer interaction histories
AgoraPulse
8.4
NUVI
Bulk actions
AgoraPulse
7.9
NUVI

Marketing

AgoraPulse
7.6
NUVI
Lead generation
AgoraPulse
6.6
NUVI
Content marketing
AgoraPulse
9.1
NUVI
Paid media management
AgoraPulse
8.2
NUVI
Campaigns and promotions
AgoraPulse
6.7
NUVI

Channel coverage/integration

AgoraPulse
8.6
NUVI
Twitter
AgoraPulse
9.1
NUVI
Facebook
AgoraPulse
8.9
NUVI
Instagram
AgoraPulse
7.8
NUVI

Reporting/analytics

AgoraPulse
7.3
NUVI
Campaign success analytics
AgoraPulse
7.7
NUVI
Real-time tracking
AgoraPulse
7.3
NUVI
Competitor analysis
AgoraPulse
6.9
NUVI

Account management

AgoraPulse
7.4
NUVI
Role-based user permissions & privileges
AgoraPulse
8.3
NUVI
Mobile access
AgoraPulse
6.6
NUVI

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • There are many great features that we like about NUVI. We initially purchased this tool just for listening/monitoring but have learned to do so much more with it.
  • I really enjoy the "stream" feature and love the reports that NUVI creates.
  • The dashboards for each monitor is also very easy and friendly to use.
No photo available

Cons

  • Would be great to include Instagram in automatic scheduling
  • Analytics are not updated live and are slightly delayed
  • Doesn't include Instagram DM in responses
Bianca Bridges profile photo
  • Sentiment can be very inaccurate which reflects poorly in our reports but we've learned that this can be easily corrected. We have a specific way of reporting to our clients and NUVI doesn't include all the basic metrics such as follower growth and top performing posts so we still need to use other tools to pull that information.
  • Getting the right keywords combinations and syntax + structure can be tough, especially when you are trying to be lean and focused with the number of mentions you are processing each month. The good news is, their team is there to help you craft those and they are very forgiving on temporary overages.
  • Historical data does not pull Facebook/Instagram data (only Twitter). Needs to include all social channels.
No photo available

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
NUVI8.5
Based on 13 answers
Flexible features, competitive price point, constant product updates and extremely responsive account team make this product a perennial in our tech stack.
Josh von Scheiner profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
NUVI1.0
Based on 1 answer
See my previous comments
No photo available

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Hootsuite was proving too expensive for what it gave us. Compared to AgoraPulse it came with a learning curve which was more than it should have been - AgoraPulse is very quick to get started with. AgoraPulse reporting exceeded that of Hootsuite being both easy to use and follow, and not requiring the ridiculous points.
Mike Gillan profile photo
I had used Topsy Pro at a previous job and was also very familiar with just plain Topsy in general. NUVI was the only tool I found at the time that could even remotely match what it could do. Topsy Pro was nice because you could search for any terms (though Twitter only) dating back to any point in time, which meant you did not have to set up searches/monitors beforehand. NUVI gives a lot of the same data, but again you need to set it up beforehand so ad-hoc searches are more or less out of the question. Where NUVI does one-up Topsy Pro is that it can search across much more than just Twitter.
No photo available

Return on Investment

  • Scheduling a month's worth of posts for a single client would take 6-7 hours without AgoraPulse. Now we're down to about 90 minutes!
  • AgoraPulse allows me to take on 3-4 times the number of clients I'd otherwise be able to handle.
Kris White profile photo
  • Keeps the PR Department and Senior Management aware of what's being said about our companies on the Internet
  • Allows us to catch complaints or negative mentions ASAP to help resolve issues
Ciara Dawson profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

NUVI

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
NUVI Editions & Modules
NUVI
Additional Pricing Details

NUVI More Information