What users are saying about

Aha!

26 Ratings

Jama

10 Ratings

Aha!

26 Ratings
Score 8.1 out of 101

Jama

10 Ratings
Score 7.8 out of 101

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Likelihood to Recommend

Aha!

Great for software product management. Hard to think of too many situations where a PM team couldn't get value from the product. Not well suited if you're cash strapped. Nor if you want something streamlined and simple.
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Jama

Jama is best suited for industries with complex products. These include industries like aerospace, semiconductor etc. Also, industries where data traceability is important - like healthcare, defense etc.A product like Jama, according to me, is not useful for scenarios where inter-team dependency is minimal or the product developed is not very complex. One does not require a powerful tool like Jama there and a very basic requirement management tool would suffice.
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Pros

  • The UI is incredibly simple and intuitive - I picked it up with no particular training.
  • I like how you can sort or filter your boards and tasks into different styles of display until you find the one that works best for you.
  • The internal naming system is really natural, even for people who haven't used a kanban board, sprints, or agile before.
  • The little side features, like linking to external documentation or tying cards together into groups, are all really well handled and easy to use.
Jess Hutton profile photo
  • Jama has the keen ability to provide hierarchy for requirements in a collapsible tree style management view allowing for far better reach of information then many of the other system we have used.
  • Jama has the ability to create filters, tags and custom searches in order to better disseminate large scale requirements in order to be able to get from building to testing in less time.
  • Jama possesses the ability to create and link between test assets and have a very intelligible view of managing the bridge between both worlds. It also allows for creation and management of test runs for different iterations of the test cycle; whether it is a dry run, full regression or partial corner case execution.
  • Jama has great ability to create custom output from Excel files to Word which can filter and mine the data from requirements to test assets and present them in different print view for consumption of different audiences and stakeholders in different parts of the teams.
Fred Sookiasian profile photo

Cons

  • There are a few catches once you get down to using it. For example, Aha! maps products to projects as a one-to-one in Jira. Why should anyone care? If your Engineering team is organized into functional groups that work on more than one product, this can be a mess. You can't send features to two different teams for one product. Other products like Wizeline support this.
  • Idea management can be overvalued. Be sure you need it before you make it a must-have feature. Idea management is great for enterprise B2B companies with a small base of users to support and the development capacity to be responsive to ad hoc feedback. Think a closed beta participant group, a CAB or small disciplined internal user group like Customer Success. However, it takes a large PM team and excess capacity in Development to manage this sort of feedback. Otherwise, you set yourself up for failure. Look at Aha!'s own idea portal, and you can see it takes a large PM team to track everything, and even then, the user community has to accept that there isn't going to be an immediate response the way a service desk would respond to a problem ticket. If this functionality is not key, there are other tools like User Voice that can be purchased separately later to provide best of breed feedback management.
  • Capacity Planning is a major missing feature. Aha! has half functional capacity planning. It requires manual entry and does not support easy bottom up feedback and progress tracking from the dev team working in Jira. My team found that it was not usable enough to show what was above or below the line on the fly. This is very disempowering for Product Managers who 'want their mojo back' as Aha!'s marketing says. There is a huge discussion in the Aha! user community about this. Even Brian and Chris have responded, so they are looking at it. It's hard to lead management discussions about what to do when resource tradeoffs on what is above or below the line are not clear. This has been one of the most requested features that is still not there after a year of users clamoring for it...
  • The SalesForce integration is not as useful as we thought. My Sales Team found it unusable because of kludgy UI issues. Also, it was hard for users to pile on with other accounts needing the feature, so it only represented one ask from one account, not the market. Plus, it can be totally random which sales person speaks up, leading to a squeaky wheel effect. We found it easier to run this kind of analysis through our web analytics tool, Woopra. Any major account requests were just handled the old fashioned way.
  • We did not use the strategy or roadmap screens as much. We really just needed a wiki to store this info. Old fashioned PowerPoint and tools like Product Plan can cover this as an alternative. Our core usage centered around the initiatives, the product backlog screen, and the reporting (for the roadmap as opposed to the actual roadmap page).
Ross Reynolds profile photo
  • I think these guys should really work on the User Interface. The UI is intuitive but can be more user-friendly. For an example, color coding the entities according to Priority, Status would be awesome. JIRA does a great job in doing this. Something similar can be done in Jama.
  • Though Jama claims to be a Product Development Tool, it is actually very good at just managing requirements. All the other important aspects have been ignored in Jama (like test suite, bug/defect tracking). This is a reason that other tools like JIRA, Git, HP QC have to be deployed complimentary to Jama. The integration of these tools becomes very important and there are only a few reliable integration solutions available in the market.
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Usability

Aha!6.0
Based on 1 answer
The functionality is there, but it's intimidating to learn.
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No score
No answers yet
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Support

Aha!10.0
Based on 1 answer
Support always answered in 24 hours for any inquiry-- a reasonable timeframe for most of our requests. The PM team participated actively in supporting their features, keeping them close to the product.
Ross Reynolds profile photo
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Alternatives Considered

Best, power-user tool for product management
No photo available
Jama has a lot going for it. Although it may not seamlessly plug in from the get-go into ALM tools or be an ALM tool itself, I believe it has a very bright future. In comparison to Rational Doors, we believe for our needs, it is much more of an bang-for-the-buck and feature rich for the amount of time needed to get up and running. We believe it is also more stable than Doors. Since it is not an ALM application, it would not be fair to compare it to one but if Jama expands into that market aggressively, it can be a viable player.
Fred Sookiasian profile photo

Return on Investment

  • Very helpful separating the concerns of our product and engineering teams. Both feel notably more productive working in their "own" tools (aka aha and jira)
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  • Faster, more accurate reporting. Prior to one of the projects I worked on, requirements traceability reporting was a manual asynchronous affair. That is to say whenever there was an update we had to make sure all of our spreadsheets were up to date. Jama did wonders for our requirements integrity from that sense, and made it much easier to generate various reports depending on what was being asked.
Jason Hall profile photo

Pricing Details

Aha!

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Jama

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details